Reviews
Bought a used Toyota from this dealership.
Bought a used Toyota from this dealership. Great experience from start to finish. From the first call being greeted by a friendly receptionist, to the multiple sales people that helped me with my deal, to the finance department, it was top notch. I have bought cars from several different dealerships in the past and this has been the best experience of them all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks to Jake and the business manager, I can’t thank
Thanks to Jake and the business manager, I can’t thank you enough for helping me trade my truck in and getting me into the my equinox!! Best place to go for your better car needs. Highly recommended!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Prompt attention, greeted as you walked inside.
Prompt attention, greeted as you walked inside. Kind employees. Making sure your experience was a positive one.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!
I’m always satisfied with Shottenkirk Toyota Quincy.
I’m always satisfied with Shottenkirk Toyota Quincy. All the staff and mechanics treat the customers with the most respect . To tell the truth they are like family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!
Came in for a part add on.
Came in for a part add on. Greeted promptly and the work was done in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Job team is fantastic.
Job team is fantastic. Jd helped me pick out the best vehicle for me. Definitely be back again when I'm rdy for another vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!
Good quality staff, very polite and very professional.
Good quality staff, very polite and very professional. Very clean environment, easy access to relax and enjoy while getting quality work done. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!
Everyone at the dealership had a smile, service advisors
Everyone at the dealership had a smile, service advisors were super helpful and was even approached by the sales team to make sure that I didn’t need anything. All around great experience and will return.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Aaron, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Their pick up service is so convenient and affordable!
Their pick up service is so convenient and affordable! Love it! Will definitely use it again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Janis, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!
Service was good this time.
Service was good this time. Last time I felt unwelcomed and people there were not friendly. I received no explanation of my service. This time 6/20 was much better. I received the results and an explanation of the health of my truck. However, my salesman has never followed up once from the day of my purchase. I bought a $65,000 truck and never heard from the guy again. Poor customer service from him.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Lanny, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota