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Fletcher Jones Audi

(1,167 reviews)
Visit Fletcher Jones Audi
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 6:30am–7:00pm
Tuesday 9:00am–8:00pm 6:30am–7:00pm
Wednesday 9:00am–8:00pm 6:30am–7:00pm
Thursday 9:00am–8:00pm 6:30am–7:00pm
Friday 9:00am–6:00pm 6:30am–7:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (312) 635-7294 (312) 635-7294
Used (312) 260-5074 (312) 260-5074
Service (312) 283-3248 (312) 283-3248

Inventory

See all 254 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2010.
At Fletcher Jones Audi we offer new Audi cars in Chicago along with used cars trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Fletcher Jones Audi will help you into the new car of your dreams.

For years our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
Come experience "The Fletcher Jones Difference" today!

Service center

Phone number (312) 283-3248

Service hours

Monday
6:30am–7:00pm
Tuesday
6:30am–7:00pm
Wednesday
6:30am–7:00pm
Thursday
6:30am–7:00pm
Friday
6:30am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(1,167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fletcher Jones Audi from DealerRater.

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Channing was the absolute best to work with and made the

Channing was the absolute best to work with and made the whole car-buying process personable, and as fun as relatively possible. Very knowledgeable and helpful with all of our questions. Highly recommend!

Channing was the absolute best to work with and made the

Channing was the absolute best to work with and made the whole car-buying process personable, and as fun as relatively possible. Very knowledgeable and helpful with all of our questions. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I recently purchased a 2018 Jeep Wrangler and had the

I recently purchased a 2018 Jeep Wrangler and had the absolute pleasure of working with Channing Greene throughout the entire process. From the moment I walked onto the lot, he made me feel welcome, informed, and completely at ease. What stood out the most was Channing's professionalism, knowledge of the vehicle, and genuine enthusiasm for helping me find exactly what I was looking for. He patiently answered all my questions, never made me feel rushed or pressured, and went above and beyond to ensure I was comfortable with every detail of the purchase. The Jeep is everything I hoped it would be, and I truly believe the buying experience made it even better. If you're looking for someone who is honest, attentive, and truly cares about customer satisfaction, I can’t recommend Channing highly enough. This was by far the best car-buying experience I've ever had! Thank you again for helping me drive away in my dream vehicle!

I recently purchased a 2018 Jeep Wrangler and had the

I recently purchased a 2018 Jeep Wrangler and had the absolute pleasure of working with Channing Greene throughout the entire process. From the moment I walked onto the lot, he made me feel welcome, informed, and completely at ease. What stood out the most was Channing's professionalism, knowledge of the vehicle, and genuine enthusiasm for helping me find exactly what I was looking for. He patiently answered all my questions, never made me feel rushed or pressured, and went above and beyond to ensure I was comfortable with every detail of the purchase. The Jeep is everything I hoped it would be, and I truly believe the buying experience made it even better. If you're looking for someone who is honest, attentive, and truly cares about customer satisfaction, I can’t recommend Channing highly enough. This was by far the best car-buying experience I've ever had! Thank you again for helping me drive away in my dream vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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If you want to buy a car you don’t have to go anywhere

If you want to buy a car you don’t have to go anywhere else, simply call FJ Audi and ask for Channing; he’ll take care of you from there. Not only does he know the Audi ins-and-outs but he’s such a genuinely nice person to work with. No pressure, no sales gimmicks, he wants to make sure you’re happy with your car. He wants to get to know you and you get to know him and see what a truly special human being he is. There’s a reason he has so many repeat customers!

If you want to buy a car you don’t have to go anywhere

If you want to buy a car you don’t have to go anywhere else, simply call FJ Audi and ask for Channing; he’ll take care of you from there. Not only does he know the Audi ins-and-outs but he’s such a genuinely nice person to work with. No pressure, no sales gimmicks, he wants to make sure you’re happy with your car. He wants to get to know you and you get to know him and see what a truly special human being he is. There’s a reason he has so many repeat customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We had an amazing experience purchasing our Q5 last week!

We had an amazing experience purchasing our Q5 last week!!! Channing Greene has by far provided us with the best customer service you could ever ask for! So personable and knowledgeable at the same time! On top of it, his Sales Manager Arly made us feel like she was there to actually get a fair deal done! Just so different than what we've experienced with other dealerships in the past. Overall, great team and we feel blessed to meet them!!!

We had an amazing experience purchasing our Q5 last week!

We had an amazing experience purchasing our Q5 last week!!! Channing Greene has by far provided us with the best customer service you could ever ask for! So personable and knowledgeable at the same time! On top of it, his Sales Manager Arly made us feel like she was there to actually get a fair deal done! Just so different than what we've experienced with other dealerships in the past. Overall, great team and we feel blessed to meet them!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I was very pleased with my experience with the Service

I was very pleased with my experience with the Service Department. Mike Krapf explained everything fully regarding an inspection of an Audi A5 I recently purchased and performed an open recall on the tires. He was very easy to work with and it was one of the best customer service experiences I've had. I will not hesitate to bring the car here in the future.

I was very pleased with my experience with the Service

I was very pleased with my experience with the Service Department. Mike Krapf explained everything fully regarding an inspection of an Audi A5 I recently purchased and performed an open recall on the tires. He was very easy to work with and it was one of the best customer service experiences I've had. I will not hesitate to bring the car here in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fletcher Jones defines service perfection.

Fletcher Jones defines service perfection. Timely service, great communication at every step, amazing technical expertise, exemplary customer service in every way imaginable.

Fletcher Jones defines service perfection.

Fletcher Jones defines service perfection. Timely service, great communication at every step, amazing technical expertise, exemplary customer service in every way imaginable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had an absolutely phenomenal experience working with

I had an absolutely phenomenal experience working with Channing Greene at Fletcher Jones Audi! From start to finish, he made the car-buying process seamless, stress-free, and even enjoyable. His professionalism, knowledge, and attention to detail were top-notch, and he went above and beyond to ensure I got the perfect car. Channing was patient, transparent, and never pressured me—just genuinely helpful every step of the way. I couldn’t be happier with my new car, and I highly recommend Channing to anyone looking for an exceptional car-buying experience. Thank you again, Channing!

I had an absolutely phenomenal experience working with

I had an absolutely phenomenal experience working with Channing Greene at Fletcher Jones Audi! From start to finish, he made the car-buying process seamless, stress-free, and even enjoyable. His professionalism, knowledge, and attention to detail were top-notch, and he went above and beyond to ensure I got the perfect car. Channing was patient, transparent, and never pressured me—just genuinely helpful every step of the way. I couldn’t be happier with my new car, and I highly recommend Channing to anyone looking for an exceptional car-buying experience. Thank you again, Channing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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We worked with Channing Greene to lease an Audi Q5 and it

We worked with Channing Greene to lease an Audi Q5 and it was the best experience we’ve ever had at a dealership. He was extremely communicative throughout the entire process and it was clear he was well-versed in the details of the various models. He took time to walk us through setting up the vehicle to meet our specific needs and was really helpful through the financing process as well. Highly recommend Channing and the team at Fletcher Jones (specifically Alejandro and Brett).

We worked with Channing Greene to lease an Audi Q5 and it

We worked with Channing Greene to lease an Audi Q5 and it was the best experience we’ve ever had at a dealership. He was extremely communicative throughout the entire process and it was clear he was well-versed in the details of the various models. He took time to walk us through setting up the vehicle to meet our specific needs and was really helpful through the financing process as well. Highly recommend Channing and the team at Fletcher Jones (specifically Alejandro and Brett).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I recently purchased my Audi with Dexter Gordon.

I recently purchased my Audi with Dexter Gordon. From start to finish, Dexter was wonderful to interact with. He was helpful, professional and knowledgeable. If you want to interact with a non-pushy sales person who actually cares about choosing the right car for your lifestyle and budget, Dexter is your guy. He was also incredibly patient with me as I was quite undecided. But he gave me my space and time to decide as I am the type of person that needs to internalize options before pulling the trigger. To my surprise, he did not push me to purchase same day which I appreciated as I don't like to be pressured; purchasing a car is a huge decision. He was also transparent in his interactions with me. Thank you, Dexter for your patience and guidance throughout the entire process. I will definitely recommend you to friends and family since my experience was so pleasant.

I recently purchased my Audi with Dexter Gordon.

I recently purchased my Audi with Dexter Gordon. From start to finish, Dexter was wonderful to interact with. He was helpful, professional and knowledgeable. If you want to interact with a non-pushy sales person who actually cares about choosing the right car for your lifestyle and budget, Dexter is your guy. He was also incredibly patient with me as I was quite undecided. But he gave me my space and time to decide as I am the type of person that needs to internalize options before pulling the trigger. To my surprise, he did not push me to purchase same day which I appreciated as I don't like to be pressured; purchasing a car is a huge decision. He was also transparent in his interactions with me. Thank you, Dexter for your patience and guidance throughout the entire process. I will definitely recommend you to friends and family since my experience was so pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I recently purchased my Audi with Dexter Gordon.

I recently purchased my Audi with Dexter Gordon. From start to finish, Dexter was wonderful to interact with. He was helpful, professional and knowledgeable. If you want to interact with a non-pushy sales person who actually cares about choosing the right car for your lifestyle and budget, Dexter is your guy. He was also incredibly patient with me as I was quite undecided. But he gave me my space and time to decide as I am the type of person that needs to internalize options before pulling the trigger. To my surprise, he did not push me to purchase same day which I appreciated as I don't like to be pressured; purchasing a car is a huge decision. He was also transparent in his interactions with me. Thank you, Dexter for your patience and guidance throughout the entire process. I will definitely recommend you to friends and family since my experience was so pleasant.

I recently purchased my Audi with Dexter Gordon.

I recently purchased my Audi with Dexter Gordon. From start to finish, Dexter was wonderful to interact with. He was helpful, professional and knowledgeable. If you want to interact with a non-pushy sales person who actually cares about choosing the right car for your lifestyle and budget, Dexter is your guy. He was also incredibly patient with me as I was quite undecided. But he gave me my space and time to decide as I am the type of person that needs to internalize options before pulling the trigger. To my surprise, he did not push me to purchase same day which I appreciated as I don't like to be pressured; purchasing a car is a huge decision. He was also transparent in his interactions with me. Thank you, Dexter for your patience and guidance throughout the entire process. I will definitely recommend you to friends and family since my experience was so pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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