Fletcher Jones Audi

4.8
(1,049 reviews)
Visit Fletcher Jones Audi
Sales hours: 9:00am to 8:00pm
Service hours: 6:30am to 7:00pm
View all hours
Service Sales
Monday 6:30am–7:00pm 9:00am–8:00pm
Tuesday 6:30am–7:00pm 9:00am–8:00pm
Wednesday 6:30am–7:00pm 9:00am–8:00pm
Thursday 6:30am–7:00pm 9:00am–8:00pm
Friday 6:30am–7:00pm 9:00am–6:00pm
Saturday 7:00am–5:00pm 9:00am–6:00pm
Sunday Closed Closed
New (312) 635-7294 (312) 635-7294
Used (312) 260-5074 (312) 260-5074
Service (312) 283-3248 (312) 283-3248

Inventory

See all 73 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2010.
At Fletcher Jones Audi we offer new Audi cars in Chicago along with used cars trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Fletcher Jones Audi will help you into the new car of your dreams.

For years our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
A Fletcher Jones Company Second to None

Service center

Phone number (312) 283-3248

Service hours

Monday
6:30am–7:00pm
Tuesday
6:30am–7:00pm
Wednesday
6:30am–7:00pm
Thursday
6:30am–7:00pm
Friday
6:30am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

View all 29 employees View less employees

Reviews

4.8
(1,049 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Fletcher Jones Audi from DealerRater.

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5.0

brought my vehicle in for some calibrations that were...

brought my vehicle in for some calibrations that were needed and received back as promised cleaned and waiting in service drive when i arrived thank you

Dealer response

Hi M1208, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Fletcher Jones Audi

5.0

I have never been disappointed by the service at Fletcher...

I have never been disappointed by the service at Fletcher Jones Audi. Jared, my service rep, is great to talk to, knows his stuff, and works hard to make sure the work is done well and at an appropriate time.

Dealer response

Hi Rrg1530, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Jared. It brings us so much joy hearing that Jared went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to pass along the kind words expressed on your behalf. Our team of experts are looking forward to welcoming you again soon! Take Care, Your Friends and Family at Fletcher Jones Audi

5.0

They took care of me from the second I walked in the door...

They took care of me from the second I walked in the door until I picked my car up. My technician knew the car well, which is important to me. Loved the Uber pick up. Video inspection was great. Car was was also done well. White glove service!

Dealer response

Hello Chris! Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know that you enjoyed the video inspection as well as the Uber service. Your genuine comments are truly a gift to our team as we strive to provide the best customer service experience possible! All of us at Fletcher Jones Audi look forward to welcoming you back for all of your Audi needs. Take care, Your Friends and Family at Fletcher Jones Audi

5.0

Great service, always professional and able to...

Great service, always professional and able to accommodate given circumstance. i go to get the absolute best audi care.

Dealer response

Hi KC, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Fletcher Jones Audi take great pride in serving our guests well and we are grateful to have earned your business. Our team is looking forward to welcoming you again soon! Best Wishes, Your Friends and Family at Fletcher Jones Audi

5.0

The service department is top notch. I have been working...

The service department is top notch. I have been working with Tim for many years and he is your best employee.

Dealer response

Hi Lisa Scully, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Tim and appreciate you complimenting our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. Our team is looking forward to assisting you for many years to come and are here to help should you need us. Warm Wishes, Your Friends and Family at Fletcher Jones Audi

5.0

I’m very well pleased with my purchase at Fletcher Jones...

I’m very well pleased with my purchase at Fletcher Jones Audi dealership & service center.

Dealer response

Hi Triphopgc, Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Fletcher Jones Audi take great pride in serving our guests well and we are grateful to have earned your business. Thank you for allowing our team the privilege to earn your business and attend to your service needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Fletcher Jones Audi

5.0

I was checked in quickly. Jared was very helpful through...

I was checked in quickly. Jared was very helpful through the process. Very happy customer here.

Dealer response

Hello David_moy, It's really rewarding hearing that Jared went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely fashion! It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to serving you for many more years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Fletcher Jones Audi

5.0

Had a great experience with Fletcher Jones Audi! Nolan in...

Had a great experience with Fletcher Jones Audi! Nolan in particular was fantastic - he was very knowledgeable about the vehicles, differences in features across models and years, and offered to take me on multiple test drives. When it came to the sales process, he provided the right amount of communication and I didn't feel pressured at all! Highly recommended!

Dealer response

Hello Derekbannatyne, Congratulations on your beautiful Audi! Thank you for choosing Fletcher Jones Audi! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Nolan went above and beyond with reaching the best pricing to care for the vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Fletcher Jones Audi

5.0

Ryan was great in finding me the perfect car, will...

Ryan was great in finding me the perfect car, will definitely be back for my next!

Dealer response

Hello Blake, Congratulations on your gorgeous Audi purchase! The team at Fletcher Jones Audi strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Ryan has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. Guest satisfaction is our highest priority and we are thankful for your kind feedback. It was our pleasure to help you get to know every aspect of your vehicle. We're grateful to have earned your business and we're looking forward to working with you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Audi

5.0

I think the service was very good. The same service cost...

I think the service was very good. The same service cost much more than last year. But it was a very thorough job. Thank you.

Dealer response

Hello Michael.L.Simpson, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to working with you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Fletcher Jones Audi

Read all 1,049 reviews