Fletcher Jones Audi

An unbelievable staff that is there to make you comfortable and work with you the best they can. I went to many dealers and none compared to Fletcher Jones Audi of Chicago. Arly is who initially helped me with everything and I recommend asking for her. She made the car buying experience a lot smoother then I thought it would be.

Service is great, in and out fast. I love the place. I'm treated very well when I come in Tim Mettille is the greatest. courtesy shuttle are great the people that drive them are the best.

The entire process of trading in my current vehicle was made seamless by the entire FJ team. It was a pleasure to work with Venita Rais and would undoubtly work with her again.

Couldn't have asked for a better experience! Everyone was so friendly and the facility was top-notch.

Audi's new service center is gorgeous! The team there is fantastic! Everyone was very knowledgable, helpful and accommodating. Thank you for making my experience so seamless and positive!

William G. Is the best service coordinator ever. He is polite, friendly and provides timely service updates. The new facility is state of the art. It's like it's own little mini town. The amenities were beyond compare, if you had to be serviced through lunch, Fletcher Jones had you covered! Great Experience!

excellent, professional and speedy. the new facility is convenient and pleasing.

William Gonzalez is a true professional. He scheduled my service appointment to fit my schedule and the work was done while I waited in the lounge. It took no longer than he had promised. I appreciate the exceptional level of service from William and FJ Audi. I will be back at the next service interval on my Audi. Thanks!

My whole experience with Fletcher Jones is nothing but the best. Staff is very friendly and knowledgeable. They keep me informed about the status,of my vehicle when in for repairs. And if they have to keep it overnight or several days they call me and keep me updated on its status. My buying experience was just as good as well. I went in for a test drive(2013 A6) my salesman never pressured me into buy the automobile of course the car sold itself. After building one to my specifications he tried his best to check inventory across the dealers across the US Audi network so I wouldn't have to wait 8 weeks for it to arrive. But to no avail he couldn't find one so we placed the order and he would call me and he kept me informed on where my car was on the build at the factory. So it's that xtra attention that my salesman gave me that I feel makes Fletcher Jones a very good dealer to do business with. And one more note the new service center is unlike any service center that I have seen before. The building is huge spacious and very well lit with lots,of lighting. Even has a food counter for healthy choices. One side is for Mercedes and the other is for Audi. And they have their vehicles stored there so you can walk around and look at the vehicle of your choice while you are waiting for your vehicle to be serviced. If nothing else stop by and visit and see what I'm talking about.

If you're looking for an Audi, then this is the place to go.