Reviews
Best car buying experiance
I had the best car buying experience at Auto Connection. They did not have the vehicle I wanted but assured me they would find one for me and they did, 2 days later I received a call that my car was in. Exactly what I wanted!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Kelly, Thank you for the nice review. We appreciate you!
10 Stars!!
I would give Auto Connection 10 Stars if I could! They are the BEST! I was in a HUGE bind and no one would help me...except Auto Connection. I Love you guys!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the GREAT review! We appreciate you megan!!
Happy Customer
I am a happy customer! Nelson Mercado was a wonderful salesperson. The whole team did an awesome job. I couldn't be happier with my experience at Auto Connection.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! So glad you had a great experience!
Thank you!
Auto Connection came through for me! I have been to countless other dealers that said they could help only to leave empty handed. Im so happy with my new car and the whole experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the nice review! Im so glad we were able to happy you. We appreciate you!!
Car buyer
I had the best car buying experience here. It was fast and easy. I would recommend everyone to come here. I will definitely be coming back once my car is paid off.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for you 5 STAR review! We appreciate you!!
Great Service, Great Experience
What a great experience! This is the 3rd car I have purchased and my experience at Auto Connection was by far the best. My salesperson Nelson was great and did everything to make sure I was happy. I would recommend Nelson and Auto Connection to anyone who needs a nice vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Stacy, Thank you for the great review! Im glad you made your experience a great one!
Used Truck Purchased
Hats off to Steve Johnson and Chris Wahlberg this 2 gentle are awesome,they address my needs of a pickup for start to finish ,They went beyond the call of duty to make purchasing my 2012 Dodge 1500 was a Breeze, Chris and Steve kept me informed on a day to day basic until they found what I wanted ,I would highly recommend this dealership and especially this 2 gentleman when purchasing a vehicle Auto Connection in Manassas Va You guys Rock!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Donald, Thank you for your kind words and great review! We appreciate you!!
My new car
Didn’t think I could buy a car, I’ve been to about three other dealerships all told me I needed to add someone with me, thanks to Chris I bought a 2015 accord all on my own, thanks Chris
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jason, Thank you for your review! Im glad you could help yo get into a car all by yourself!
Excellent buying experience
I had an excellent buying experience at Auto Connection. They made sure I drove home in exactly what I wanted. My salesperson Nelson did everything to make sure I was happy. I love my new SUV.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Sarah, Thank you for the review. Im glad you had such a great experience with Nelson. We appreciate you!
Lies and Deceitful
“The good thing about this is that we go off based income and you are walking in knowing you are approved and getting a car”. This is the statement that was told me after I repeatedly kept asking question prior to making an appointment and even discussed credit. Drove an hour and a half for nothing (I left without a new car). I was told to bring all these documents for verification and then was told to put money down, etc, etc. I’m very disappointed in this company, the lies and being deceitful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Dear Cynthia McCoy, I'm sorry you did not have a great experience. This is a reestablishment program to help people build credit and get reliable transportation and nice car, even with your situation we are still able to push forward and help you get into a car. As we mentioned to you yesterday and today on the phone we have options available to you. You left without a car because you did not like any of your options. We have 100's of cars in stock and are constantly getting new inventory in. We would love to help you any way we can. If you would like to give us another chance please contact our customer care department at 571-535-2737