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Auto Connection

(234 reviews)

Reviews

(234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best service

Devon was wonderful great convo and made this a great experience for me to purchase a car!! Thanks for all the help!!! I love my new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the great review Heather! We appreciate your business!!

Car shopping

This dealership was great it was a breeze helping my daughter get into her very 1st car everybody we dealt with was pleasant and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your great review April. We appreciate you and your daughter!!

Actually the best auto deal I’ve ever dealt with

The application was good process, friendly and cared about my privacy! The dealership had many vehicles to chose from and was definitely honest about credit and income. Lastly when finalizing my deal they offered great ways to rebuild credit and the importance of budget. We need transportation to secure employment so I would suggest anyone that’s looking To come here! Definitely didn’t expect the amazing outcome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Janette, Thank you so much for your great review! We greatly appreciate your business!!!

Great Place!!

Everyone here was great they did everything that they could to get me in a reliable vehicle. I’ve been telling people about them since I left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good experience

Off just first intial impressions, Auto Connection is a fairly good place if you are looking for cars. I would recommend Andy Lewis as your representative. The process was fairly easy and fast. Everyone on staff was nice and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Auto connection

They are a rip-off don’t go they try to fast talk you and take your money they don’t answer after you leave would not recommend

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Leonard, I'm sorry you feel that no one has returned your call. I have personally called you twice and have left a voice mail both times. Please give our customer care department a call at 571-535-2737 so we can assist you further.

Jamie Smith

Everyone was very helpful and courteous. Andy worked very hard to get me the vehicle I wanted at a great rate. Anyone in the DMV area should consider Auto Connection for good deal with no hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome service

AWSOMMEEEEE! This place was great !!! They helped me buy my first car. I was so excited and they put me in my first car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car shopping

Kelvin and the team at auto connection did a great job explaining everything to us, go see them if you need a car they will treat you good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My new car

First thing I would like to say is the service is amazing. Kelvin, our salesman was excellent. The process was faster than usual and the service was prompt. I highly recommend these guys. Jay the sales manager was a big help too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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