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Auto Connection

(234 reviews)

Reviews

(234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great reliable cars and great service

I bought a nice car today and I'm very happy with my purchase, Victor was very helpful and gave us fast service .this is definitely somewhere I would buy another car from , thank you .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I Love my new car!

My experience at Auto Connection was fantastic. Everyone was friendly and helpful. I would recommend this dealer to anyone in need of reliable transportation. Go see Nelson he was my sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible Horrible customer service

I have NEVER in my 30 years on this earth experienced such poor quality customer service especially coming from a manager. I wish I got his name but he's the Caucasian guy who sits at the front desk in the managers area. I brought a friend with me because she was also interested in buying a vehicle. My sales rep. was actually pretty decent. But the Manager was so unprofessional and derogatory I couldn't believe it. He used profanity not once but at least 3 or 4 times while other customers was awaiting service. I felt horrible especially for that being my first visit and driving over an hour to get there. VERY HORRIBLE EXPERIENCE! IM WARNING WHO EVER READS THIS TO NEVER GO TO THAT DEALERSHIP.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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THANK YOU THANK YOU THANK YOU

I can't say THANK YOU enough to to Auto Connection. Please if you need a car go see them! I have been to 3 other dealerships and they could not help me. I was feeling a little discouraged but a gave them a shot and they made it happen. THANK YOU THANK YOU THANK YOU!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very happy with my purchase experience

Auto Connection has excellent customer service. I am very happy with my experience and my new car. The process was easy and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love this Place

I received a call from Auto Connection telling me they got me approved for an auto loan. When I arrived at the dealership everyone was friendly and helpful. I worked with Jay and he made sure I understood everything. I was able to buy a 2013 Honda Accord and Im very happy. I will be telling everyone about Auto Connection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank You

Thank you Auto Connection! My experience was awesome. After search my local dealers for financing and being turned away I applied on line where shortly after I received a call from Auto Connection in Manassas saying I was approved. Everyone there was nice and they got the job done. I am a very happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very freindy staff

My husband and I reciently purchased a vehicle from Auto Connection in Manassas Va. Our salesperson Nelson was great. Very friendly and helpful through the entire procces. We would recommend this dealer to anyone in need of a automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Superb Experiance

My recent car purchase from Auto Connection was superb! The staff was friendly and knowledgable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service

Great Customer Service Experience , Friendly People , makes it easy to buy !!! Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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