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Auto Connection

(234 reviews)

Reviews

(234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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THEY WILL HELP

I went here because i could not get approved for an auto loan anywhere else. They got me approved and into a luxury vehicle 2013 Acura TL. Jay and Tony helped me out and I would give there customer service 5 stars A+++ I reccomend anybody that's had credit issues or simply just looking for a car to go to auto connection THEY will get you approved and driving a vehicle that you love.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you!!!

Thank you for the great customer service and the team for being patient with us for 2 days! Mallory was very knowledgeable and helpful throughout the process and to Tony for working his magic to get me into a car that I love! Overall I had a very smooth process! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my new car

I just wanted to say thank you to the crew at auto connection, everyone from the sales man to the detail guys were nice, not all second chance dealers are this kind and nice, if our looking to buy go see them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best place to buy a car

Auto Connection help me and I'm very happy! I have been trying to get a car for a few months since I totaled my last car and have been paying for a rental ever since. If your credit is not good go to Auto Connection they will help you. Very friendly workers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I love this place !

Everybody was super nice & helpful. I can't thank them enough. Just awesome all together! THANKS SO MUCH !! (& Brian was too cool !)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great!!!

Great job on everything no complaints wish I could of found them sooner they really work with you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car buying

Just came from buying my new car, didn't think it was gonna go as smooth as it did, I have bad credit and have been turned down from other dealers. Terrance and the sales team at auto connection did a great job, if your looking for a car go see them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great overall experience

I have been to a few places trying to get a vehicle with no luck. They either asked for a co signer or a lot of money down. Auto Connection was the only one able to help me and I got a 2013 Honda Accord. If your looking for a car check them out, they can help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Extremely please with service and professionalism

Customer service was excellent along with every part of my experience. I would recommend them to my family. Very nice selection to choose from and a pleasant staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dissatisfied with sales and customer service.

Extremely bad customer service. Office looked deplorable, filthy and unappealing. So called sales personnel did not know how to treat a customer or know how to No greeting, handshake for anyone. Was mislead. Original customer service rep told me to call her if there were any problems - left messages but never returned my calls. Was told the they can get any new (2016) car I wanted with what options I was looking for. Wasted my time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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