Reviews
Kim stepped in to facilitate the purchase of my new
Kim stepped in to facilitate the purchase of my new *amazing* GX when another sales consultant dropped the ball. She is a pure delight to work with. She kept me posted of the status of my place on the wait list at all times - even contacting me on her days and weekends off. She got me exactly what I wanted in my vehicle. Not to mention, she came in on her vacation time off the day I picked up my GX. This is the 2nd vehicle I’ve purchased from Price Leblanc and both have been fantastic experiences!
Kim stepped in to facilitate the purchase of my new
Kim stepped in to facilitate the purchase of my new *amazing* GX when another sales consultant dropped the ball. She is a pure delight to work with. She kept me posted of the status of my place on the wait list at all times - even contacting me on her days and weekends off. She got me exactly what I wanted in my vehicle. Not to mention, she came in on her vacation time off the day I picked up my GX. This is the 2nd vehicle I’ve purchased from Price Leblanc and both have been fantastic experiences!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for coming in to purchase with us again! We're glad we could make your vehicle purchase so memorable. Stories like yours mean a lot to the team. Enjoy your new vehicle!
Jeffery at Price LeBlanc Lexus was amazing on getting me
Jeffery at Price LeBlanc Lexus was amazing on getting me an SUV that I love. Jeffery went above & beyond the call of duty to get me a vehicle I love. My experience was too notch & I am so happy with my purchase.
Jeffery at Price LeBlanc Lexus was amazing on getting me
Jeffery at Price LeBlanc Lexus was amazing on getting me an SUV that I love. Jeffery went above & beyond the call of duty to get me a vehicle I love. My experience was too notch & I am so happy with my purchase.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This dealership has the most professional and nicest
This dealership has the most professional and nicest employees. They answer all of my questions as well as explain what I don’t understand. I would recommend them.
This dealership has the most professional and nicest
This dealership has the most professional and nicest employees. They answer all of my questions as well as explain what I don’t understand. I would recommend them.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, madonnacomeaux! We’re happy to hear that our team was able to answer all your questions and provide clear explanations. We truly appreciate your recommendation and look forward to serving you again at Price LeBlanc Lexus.
The epitome of great customer service, all while making
The epitome of great customer service, all while making you feel right at home! Love love love love love love love love the Lexus team!
The epitome of great customer service, all while making
The epitome of great customer service, all while making you feel right at home! Love love love love love love love love the Lexus team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and enthusiasm! We're thrilled to hear that you felt at home with our team and enjoyed your experience with us. It's our goal to provide exceptional service, and your feedback truly means a lot.
The team at Price LeBlanc are wonderful.
The team at Price LeBlanc are wonderful. They were even happy to help entertain my 3 year old during our visits to the dealership. I am so grateful for not only the expertise, but also the overall welcoming experience I had purchasing my new car. Thank you, Mr Chad, for all of your help! I love my new TX!
The team at Price LeBlanc are wonderful.
The team at Price LeBlanc are wonderful. They were even happy to help entertain my 3 year old during our visits to the dealership. I am so grateful for not only the expertise, but also the overall welcoming experience I had purchasing my new car. Thank you, Mr Chad, for all of your help! I love my new TX!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us! We're delighted to hear that you felt welcomed and supported during your visits. It's wonderful to know that Mr. Chad and our team could make your car-buying experience enjoyable, even for your little one. Enjoy your new TX!
Professionalism Clear understanding of the repair
Professionalism Clear understanding of the repair Respectful and a genuine concern for my needs Great Job
Professionalism Clear understanding of the repair
Professionalism Clear understanding of the repair Respectful and a genuine concern for my needs Great Job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our team demonstrated professionalism, a clear understanding of the repair process, and genuine respect for your needs. It means a lot to us to know that you had a great experience.
My experience at Price Leblanc was wonderful!
My experience at Price Leblanc was wonderful! David Waters is kind, patient and and very knowledgeable. I will refer family and friends in the future.
My experience at Price Leblanc was wonderful!
My experience at Price Leblanc was wonderful! David Waters is kind, patient and and very knowledgeable. I will refer family and friends in the future.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your positive experience at Price LeBlanc Lexus. We're delighted to hear that David provided you with exceptional service, and we truly appreciate your kind words and future referrals. Your support means a lot to us.
Excellent customer service and friendly.
Excellent customer service and friendly. I’m a loyal customer because of my of the excellent service I received over the years.
Excellent customer service and friendly.
Excellent customer service and friendly. I’m a loyal customer because of my of the excellent service I received over the years.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for being a loyal customer. We're thrilled to hear that our excellent customer service has consistently met your expectations over the years. Your support and satisfaction mean a great deal to us at Price LeBlanc Lexus.
I brought my car for service 2 times and both times I was
I brought my car for service 2 times and both times I was very disappointed. The first time I was almost stranded on the highway because the tire sensor that was supposed to be repaired wasn’t and the tire was deflating rapidly while I was on the way home to Lafayette. The second time, before I could leave the parking lot, all of the sensor lights lit up on the dash board, which was the reason my car was towed to the shop. I think you all need to monitor the work of the technician, perhaps getting paid and not doing quality work.. This is a bit much. Marie Dorsey
I brought my car for service 2 times and both times I was
I brought my car for service 2 times and both times I was very disappointed. The first time I was almost stranded on the highway because the tire sensor that was supposed to be repaired wasn’t and the tire was deflating rapidly while I was on the way home to Lafayette. The second time, before I could leave the parking lot, all of the sensor lights lit up on the dash board, which was the reason my car was towed to the shop. I think you all need to monitor the work of the technician, perhaps getting paid and not doing quality work.. This is a bit much. Marie Dorsey
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your recent service visits. Ensuring the safety and satisfaction of our customers is of utmost importance to us, and we regret that we did not meet those expectations in your case. We appreciate your patience and understanding. If you would like to further discuss your experience or if you have any questions, please feel free to contact Lori Puhl, our Customer Satisfaction Manager, at lpuhl@leblancauto.com or (225) 408-2150.
Process was very seamless.
Process was very seamless. Only complaint is that they did not detail the vehicle prior to passing it off (crumbs, dust and drips/splashes on dash, screens and center console still present after they "detailed it"). It was 430p when I picked it up, so I just let it be.
Process was very seamless.
Process was very seamless. Only complaint is that they did not detail the vehicle prior to passing it off (crumbs, dust and drips/splashes on dash, screens and center console still present after they "detailed it"). It was 430p when I picked it up, so I just let it be.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us. We're pleased to hear that you found the process seamless. However, we regret that the detailing of your vehicle did not meet your expectations. Your insights are valuable, and we will use them to improve our services. If you would like to further discuss your experience or if you have any questions, please feel free to contact Michael Hutchinson, our Service Manager, at mhutchinson@leblancauto.com or (225) 408-2205.