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Auto Max USA

(327 reviews)
Visit Auto Max USA
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Max USA from DealerRater.

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Awesome experience

Great service would of gave 5 stars all the way across if they filled up my tank. But all in all good people in and out fast

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

thanks for the nice review from all of us at automaxusayakima.com

Great Dealership!

I had a great experience purchasing a vehicle at AutoMax in Marlborough. Christopher was incredibly polite, helpful, and communicated every step of the way. I would definitely recommend this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing!

Absolutely the easiest car buying experience we have ever had! We definitely would recommend Ruben and Auto Max to all our friends! Love our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service and very professional with a smile

My name is Charles and I saw a car online there and the salesman was ,outstanding with me and made sure .,they help me threw the hold process with professional knowledge and service with my new 2018 challenger Set Stepps U.S . Army

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First time buyer

I had a great experience buying a vehicle here! It was my first time buying from a dealership and they were very helpful. Jimmy was quick to respond to all my questions and their communication there is fantastic. They were extremely patient while I got all my paperwork in order and made me feel sure in my decision to purchase a vehicle and confident that I was making a good choice. Nobody was pushy or in your face, just listened and answered questions. I would highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2011 ford raptor

Great place to buy a car/truck simple process Jim and the entire staff maid it so simple will be back agian when we are ready for are next rig

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very friendly

They have really nice people working there plus they are friendly and they help you get a better deal plus low interest I Really recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best experience !

Quick and easy! Knew why we needed and got us out the door fast! Not like other dealers that will keep you for hours/days!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Professional and outstanding customer service

I am humbled by the professionalism and the outstanding service that I always receive from Auto Max. They made my purchase the easiest I have ever experienced and delivered my vehicle as promised to my door step. Thank you to Ruben for making the deal and your willing to do exactly what you said you would do. Auto Max has excellent integrity and accountability in what they do!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service

Fantastic service as soon as we pulled into the dealership. Mike was friendly, upfront with information and over all super helpful. From start to finish our experience was great! We recommend Auto Max USA, sales person mike Rossi, to all our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.