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Auto Max USA

(327 reviews)
Visit Auto Max USA
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Max USA from DealerRater.

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Excellent customer Service

I would like to thank Mike and his team in helping pick the right choice of truck for me and my family. Awesome team that make you feel right at home, Thank you Auto Max.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very nice service

They take their time with you and show you want you need to know about the car you drive and where it has been. Very nice customers service. Make it affordable for you to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I would come back again

Jimmy was so nice and honest with me. I would recommend him to everyone. Plus him and his team worked with me with what I had to offer. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Amazing Dealership & Salesmen

They were amazing people to work with, they had it all put together and all we had to do is finish the paperwork. It was so nice coming from Pasco and having 3 kids! Jimmy was amazing and Mike assisted him and they both were very friendly and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Overall satisfied

Auto max had a great selection, Mario was extremely helpful and listen to all our cares and details he made sure we were happy and satisfied with our selection, he also went the extra mile to make us happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Beyond Top Notch!!!

I found this truck by chance and from the moment I contacted Mario nothing but my best interest was in mind. Start to finish was fast and easy and everything was covered in detail twice. And not only that but after buying they make sure you are covered for years to come with help as easy as a phone call away. Excellent buying experience and most definitely would recommend anyone looking for a great price, all honest, great place to buy a used vehicle this is the place to come!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great

Outstanding customer service by Jose Terrazas. He was a patient man. Not only that but he was great with follow ups. Eventually I ended up getting the car because of the great service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very good Customer Service 👍

Brenton did whatever it took to get me approved with the best deal on this truck I really wanted. Thank you once again for this great opportunity

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fantastic

Great customer service and my salesman was respectful and didn’t try to sell me something I didn’t want he helped me find exactly what I needed at a great price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

excellent service

Brenton was super nice, he took what we wanted into consideration for the car we wanted. And he answered all of our questions. He got us the best deal, and was very patient with us while we decided which one we wanted. Alfredo, was also super nice, and helped us finish answering any questions we had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.