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Auto Max USA

(327 reviews)
Visit Auto Max USA
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Max USA from DealerRater.

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Best customer service in town

We have bought cars in the past from them never issues went shopping thjis time for a new truck ended up back at auto max due to poor service other places they are the best Mario is awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Auto max hook up

I had a great experience with Auto Max, Mario helped me find the perfect daily car I was looking for with no pressure on me or anything. I found a very low mile car at a great price AND great trade in value if I ever decide. The warranty options they provide are outstanding as well! I couldn't be happier with my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly and responsive auto buying experience

My family and I appreciated the friendly, welcoming atmosphere while buying from Auto Max USA. Elias patiently showed and let us drive three cars. Despite this, we did not buy the first day. To his credit, Elias followed up and we ended up buying the next day. After putting the down payment, we took the car for the weekend. When we came back on Monday to finalize the paperwork, we noted that we had two rock chips on the windshield one of which we witnessed during a weekend drive. Without blinking, the finance manager, Ben, said that they would fix them. They did not have to do this, but they did. I think they want happy customers. So, if you are looking to buy a car, stop by Auto Max USA and give them a chance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tundra platinum

I purchased a truck sight I seen from Hawaii. They were extremely helpful and answered any questions I had. They went above and beyond in customer service. They even delivered my truck to the port 2.5 hours away. Great group of guys and I'm extremely happy with my purchase. Good to know there are businesses out there that go above and beyond even when they don't have to. Thanks again and Aloha!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brenton

Brenton assisted us in purchasing a vehicle. He was courteous, not pushy and answered any questions we had as we looked over vehicles to choose from. I highly recommend him and I have done so. His ability to communicate with clients is awesome. We felt very comfortable with him. If you have any question do not hesitate to contact me at bicketty@yahoo.com.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Price

I was looking for awhile to buy a nrw truck. I ended up seeing auto max of facebook. They had what i was looking for and in my price range. It was fast,good service,ans a great price. Will recommend any one looking for a vechile to start here it will save you alot of time and money. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My first truck!

He got me what I was looking for at a price I was hoping for. Super friendly, helpful and easy to talk to. Thanks for your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.

Easy and helpful

We had a easy and great experience with amazing customer service that helped us choose a car that would suit us. I highly recommend this dealership to others that wish to have an easy and friendly experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Pleasant and informative

I was pleased with his service and his knowledge of vehicle sc. I would definitely recommend him to friends and I would also recommend the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great customer service and knowledgable

I was approached by Breton and he was professional and knowledgeable with all the cars on the lot he pointed me to the exact car I was looking for. He wasn't like Amor of salesmen who are pushy just helpful and listened to what I wanted saving me hours of test drives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.