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Auto Max USA

(327 reviews)
Visit Auto Max USA
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Max USA from DealerRater.

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Great service!

Great place to buy a car. No pressure and they do everything to make the customer happy! We bought two vehicles here and will do it again. I recommend Auto Max to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best Car experience we've ever had

My parents and I went to AutoMax unsure of which vehicle to purchase. Our car salesmen, Ruben, was a big help in helping us decide on the right vehicle for us. Ruben was respectful and patient. He listened to what we were looking for in a car. It has only been a day and we are very happy with our purchase. We will definitely be purchasing another vehicle from AutoMax in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

2004 Suzuki Arieo

Great experience today buying our Suzuki. Ruben was the best just an awesome guy and awesome salesman, would definitely recommend Auto Max and Ruben of coarse, thanks again for everything!!!😊😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Beat deal around the yakima valley

The people at this dealership were awesome! Ruben detailed my car as promised and followed up with me to get the paint fixed on my new truck! Answered all of my questions and were willing to work out a deal were both of us were very happy with! I would recommend anyone to visit Auto Max if you are looking for your next car!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very knowledgeable sales person, Excellent service.

Ruben Escobar helped us find the AWD we needed at a price we were Comfortable with. The dealer ship let us take the vehicle home over night to insure it was the car that would suit our needs. Ruben took care of our concerns even after the sale. Everyone was very helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

friendly and honest

found our car online - super easy to work with. jimmy really took care of things, helping to arrange to have car delivered. we live along i-5, but will definately check with automax first, next time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Happy

Loved that I was attended to as quickly as possible, everyone had nothing but smiles. They worked with me to get me the SUV I wanted and at the price I wanted! Great great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good customer service

I recommend this dealership because I I recently bought a vechile here and customer service was awesome I was helped as soon as I drove in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was sent to see Franky by a great friend

I would highly recommend Automax to everyone needing a new car or truck. Amazing customer service and quick approvals. I have had bad experiences else where with waiting hours to just get approvals as well as not so friendly customer service. Franky was whom handled all my needs and even follows up to guarantee satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great deals!

Came into this dealership looking for 1 car. We immediately loved the selections so much we purchased 2 cars today. Same cars, different colors. How fun!!! Tony White was so incredibly patient and helpful. Best car buying experience we've ever had. From greeting until we finished our purchases every employee was courteous and wonderful to work with. Thank you guys, 5 star review!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.