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Auto Max USA

(327 reviews)
Visit Auto Max USA
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Max USA from DealerRater.

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Great place to buy a vehicle!

Jimmy and Tony were great to work with. They were friendly, knowledgeable and not pushy at all. Jimmy also helped us get a chunk of money back from an old warranty on our trade-in. I will be recommending Auto Max to al my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome experience!

Was treated really well, was an excellent seller explained everything really good and helped me out on whatever I needed help on. And I was really convinced on buying the new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience ever

Tony White was able to get me out of a car I owed quite a bit on still that I bought from an untruthful dealership a year ago and put me into exactly what I was looking for. He didn't try selling me on something more expensive or a newer car. He worked with what I wanted. Great experience and will be likely to purchase again in the future. Thanks Tony!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service!

Frankly, Jimmy, Tony and Alfredo made the buying process easy. Frankly taught me about the smart car and took me for a test drive. Jimmy helped me negotiate a great deal. Tony and Alfredo made the paperwork process simple. I love my smart car. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best dealership in Yakima!

Mario was beyond great! Very professional, informative, trustworthy and truly looks out for the customers best interest! I wouldn't recommend any other salesman! I know that I can always go to Mario with any questions I might have in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience with sales staff.

I felt like there was no pressure during the experience. Although I did not purchase a vehicle, Franky kindly took his time to show me many vehicles I was interested in and informed me of the multiple options available to me. I plan on returning when I'm ready to make my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great dealership

Great experience when visiting Auto Max USA. My sales person (Jose) was very friendly and knowledgeable. I am very satisfied with my purchase. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great customer service

Ask for Jose. He helped my husband and I on our 8 month quest for the perfect van. Everytime we visited the lot someone would greet us within minutes, would introduce themselves and then let us be while we looked around or would be on hand if we had questions. I never felt pressured or like I was being hovered over. A year later I'm completely happy with the van I finally purchased through AutoMax and the service we received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best buying experience

Great experience, great service and best prices in town. Jose was very knowledgeable and directed me to the right vehicle for my needs. Come see Jose today for the best deals. I love my Siverado especially the color.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good Business

The Camaro we brought was a good price and they gave me a fair trade-in value. More importantly Jimmy and Tony were fun to work with. Yes I said fun. The car was a surprise for my wife and I asked if they help with the surprise. It was awesome. Thanks again Tony and Jimmy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It was a pleasure and an honor assisting you with the surprise gift to your wife. Days like this is what makes this job worth doing. Thanks again! T.W.