Reviews
Great salesmanship
Very positive! I didn't purchase a vehicle. I appreciate them for trying their best to qualify me. I am definitely going back! Great customer service and skills
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great dealer
Love the friendly sales person and finance manager the car buying experience was great the price of the car is also really good I love my car
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
thanks chis hope to sell you and your family many more
Best place to buy a car
This is a amazing place to by a car it was so fast and easy, i would recommend rito lopez because he was so nice and gave me a good deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No down payment.
No trade in, either. But, high milage for a 7 year old truck, for a high price, and after a month, it needs to go into the mechanic for transmission and universal joint problems. It has a bad tire(bulge in the side wall) and the spare tire is no good. It also came without a weather strip across the top of the windshield, no second key (because it's broken off in the tailgate) and a folding bed cover with a hole broke through the middle. There is rust damage that's extensive both under the hood and on wheel wells. But they were very friendly. And I needed something in a hurry.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
great experiance
friendly not pushy willing to work with i wanted .looked for best deal for me not for them.has able to get a warranty that didnt break me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks guys was fun selling you the truck glad you like it
Excellent customer service!
My experience at auto max was excellent. Franky was very helpful and listened to all my needs. Overall, my experience was great and would recommend anyone to go.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy, no hassle purchase with a great price!
Salesman Franky was a great help, he made us feel comfortable. I felt good about something I usually dread doing. Thanks a bunch and I will definitely put a good word in for you guys at Auto Max USA.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Customer Service!
Jose found me the truck I have always wanted. We tried one truck and he called me the next day with my beautiful truck! He brought it to me to test drive and was very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast and Satisfied
I had a bad experience with a dealer ship in tri cities and had to return a car that I had purchased and had for a month,that same day I called talk to Jose ask for some info from my mom and I since she was Co signing for me Jose said he had a car in mind that i would like.Mind you this was at 3 o'clock by 5 ish that same day Jose Called me and said come and test drive the car or I can deliver it to you in Othello where I live. I decided to go pick up the car in Yakima but the best part of this all was that since my mom was my Co signer and could go with me to yakima . HE (JOSE) drove to othello for my mom to sign her part on the car. My experience was awesome and fast when I picked up the car I think I was on my test drive longer then it took me to sign the papers. So thank you Auto Max and Jose for your great service and I will keep on recommending Auto Max to Friends, Family ,Co workers etc.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
They have very friendly staff and answered any questions I had. They didnt make me feel pressured or rushed to buy a vehicle. They made the process of buying a vehicle easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car