Reviews
Pat Doroff was great, he helped us find the right vehicle...
Pat Doroff was great, he helped us find the right vehicle for us without heavy sales pressure. We will definitely go back in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Duane we are so happy that Pat found the right vehicle for your needs. It's great to know that you will return to us for your future vehicle needs. Thank you for your business. Enjoy your new Honda!
Great service and friendly staff. They are always...
Great service and friendly staff. They are always available to answer any questions you might have. Very fast and great service. Love my Luther honda
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are humbled by your kind words about our Team. Customer satisfaction is very important to us. Thank you so much for your business. We look forward to seeing you again!
Awesome attention to detailSuch friendly salesmen and...
Awesome attention to detail Such friendly salesmen and finance department. Thank you for making my experience so easy and wonderful. Luther Honda is truly the best in town!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind words. We strive for 100% customer satisfaction. Thank you for choosing Luther St. cloud Honda!
I was told the service would take 1 hour an was done in 1...
I was told the service would take 1 hour an was done in 1 hour, waiting area is clean and comfortable, I would recommend the service dept.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad to hear that our Service Team kept their word and got you back on the road in the time promised. We're so happy that you would recommend us. Thank you for your business.
They were very friendly got you in quick did a great job...
They were very friendly got you in quick did a great job they always let you know if they find something wrong to see if you want it fixed wright know
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pam thank you for your kind words, It's great to hear that out team always gets you back on the road quickly. We appreciate your business.
I did quite a bit of research online, but the sales agent...
I did quite a bit of research online, but the sales agent answered all my other questions patiently. I especially liked how he gave me a thorough preview of the car and its features prior to the test drive. They gave me a fair trade in value on my old car. They found the best extended warranty for my situation. Very happy with my experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Glad to hear that your recent visit was a 5 star experience. We appreciate your business. Thank you for choosing Luther St. Cloud Honda!
Leasing my vehicle went very well. It was a good...
Leasing my vehicle went very well. It was a good experience. I am very pleased with my Honda. My questions were answered with explanations I could understand.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's so nice to know that Andrew & Brian made sure that your questions were answered. We appreciate your business. Enjoy your new Honda!
Excellent experience with Luther Honda St Cloud. Had an...
Excellent experience with Luther Honda St Cloud. Had an issue with my ‘17 Pilot. Service dept got me in promptly and had a loaner vehicle waiting for me to get back to work. Service techs identified the problem, got it taken care of and I was back on the road! I was very well taken care of and I would recommend Luther Honda St Cloud to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your compliments about our Team. It's great to know that they got you back on the road quickly. We are pleased that you would recommend us, and look forward to seeing you again.
Andrew (sales) was great. I was interested in a vehicle,...
Andrew (sales) was great. I was interested in a vehicle, they told they could not hold my car until the weekend. Fine. I put down $500, took the next afternoon off and drove nearly 4 hours to get there. I was ready to write a check, cash, whatever. I asked beforehand, whatever is faster. No financing necessary. After a ten minute test drive, I decided I wanted the car. I had to wait in line for several hours. HOURS. I was in the dealership at 5:30, ready to sign about 6, didn’t get into the office until about 9. I wanted to simply write a check, sign my name a couple times and get the heck out of there. Completely ridiculous. I paid cash for a Honda Civic in Grand Forks five days prior. Total time from walking on, test driving and leaving was under 45 minutes. Because of the St.Cloud office being understaffed, I didn’t get home until one in the morning and I had to be up by 5:30. This was not what I expected. Again, sales was great. I was very much underwhelmed by the rest of the experience. The office gentleman was courteous and nice enough. And when I got home I found a red flag on my seatbelt, drivers side near the floor saying “Replace”. Not sure if the car was in an undisclosed accident before. But it’s been repainted. There’s still paint covered over-masking tape covering the trunk keyhole. I know I was in a hurry to leave. I think these things should’ve been found on an intake inspection.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Luther Honda St Cloud made buying a new car an awesome...
Luther Honda St Cloud made buying a new car an awesome experience! I love my new CRV and will definitely recommend Luther Honda to family and friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Heidi we're so happy that you had an awesome experience! It's great top hear that you love your CR-V, and that you would recommend us. Thank you for your business. Enjoy your new CR-V!