Do Not buy from them ,horrible service dept
service dept screwed up and instead of them giving me the lousy $40 that they owed me the General Manager just kept ignoring phone calls after he said he would cut a check. 3 weeks later and still waiting ,I dont think he ever works cause everytime I call ,,,,not there
I forgot to get my car inspected last month, when I realized it, they got me in right away. I am always very impressed with the service there. Thank you!
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jason B., firstname.lastname@example.org
My wife and I recently purchased a used Chevy Trax from Grey Chevrolet in Stroudsburg. The purchasing process was both enjoyable and professional. Our salesmen was very knowledgeable, he understood our situation and was able to find us the perfect car for our needs. The entire process went smoothly and we were very happy we decided to buy our car there. About a month and a half after the purchase our mechanic noticed that the car had 2 different brand tires on it, which he said could be a problem. We contacted Grey and even though they assured us this was not a problem in order to make us happy they not only changed 2 of the tires so that all 4 matched, but when doing so they noticed we needed new front brakes and they made that repair at no cost to us! Grey Chevrolet went above and beyond any experience i've had with other dealers to make sure we were satisfied with our purchase! I've since bought a second vehicle from Grey Dodge just down the road from them. I highly recommend if your looking to purchase a new or used vehicle that you do so at one of the Grey dealers. They are honest and fair. And they do everything they can to make sure you are happy with your vehicle.
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won't hesitate to reach out again in the future. Sincerely, Jason B., email@example.com
Certified 2016 Dodge Ram
Gray Chevrolet located in 1245 N. 9th St. Stroudsburg PA 18360 is your choice for NEW or USED cars. On 8/24/2019 I entered this dealer and right away it felt like I was still at home with a ”Warm and Welcoming” greeting from Bianca the (Sales Lady), Lou Dottle the (Sale Manager) and Greg Pincus the (General Manager) these are the type of sales professionals that we all hope for but never get. I am looking forward to my visit when I purchase my next car from them.
Brandon Astacio is an exceptional car dealer. He’s knowledgeable, professional, personable, friendly, expedient, and a man of his word. Gray Chevrolet is very fortunate to half him. They should clone Brandon.
My wife and I purchased a new Equinox this morning. We took our time (a day and a half) we were assisted by Maurice Sankey (Sales Consultant) he worked diligently with us untill we got the right deal for us. He's your guy at Gray Chevrolet.
Part owner Ed, leaves alot to be
The Service center employees were great and very caring. I can not say the same about Ed, part owner. Ed, is very insensitive to me the customer. He would not take the time to talk to me, I found him very uncaring....just wanted the money. He could not even wait for me to come back from the bank. He would not take a check or Debt card for payment. After driving 45+ mins to get to the Dealership is when I was told I had to have cash or Cert. check. I had to go to a bank 30mins away.to get check. The whole experience was very upsetting. Because of Ed, I would never recommend Gray Chevy Dealership. Ed, is a terrible uncaring person. He never even called me. He made the Manager of the Service in a very comfortable situation, calling with ED, and him having her relay what he was telling her. A real Man would have come in to the office and talk to me himself.
After searching online I found that Gray Chevrolet was one of the dealers that had the typ of vehicle I was interested in. I went there with the desire to deal with a local company if possible. The process was ok until I paid and came back later that evening to pick up the vehicle. When I asked about the keys the salesperson said that the department that had the spare key was closed and I would need to stop back to pick it up. After two weeks of doing everything possible to get the key from them the sales manager, Charlie Will, told me that my only option was to pay them ($260) to have a spare made. The key is essential and so is the spare key for ownership. If anything happens to the one key I have it would be cost prohibitive to re-key the vehicle. If they had told me that I would have to buy the vehicle and then buy a key before I made the purchase at least I would have been informed about their methods. Now I regret ever dealing with Gray Chevrolet.
Worked with Viktor..straight shooter...doesn’t waste your time...very knowledgeable...recommend him if your looking for a car knows how to work with people.... If you need a car and down in your luck try Gray Chevrolet your luck will turn around
Thank you Maurice Sankey. Best customer service se
My window shopping turned into a sale. Maurice Sankey's customer service made me want to buy a car from this dealership. He was very polite and patient did not push me to buy a car. He helped me take the car I was interested in buying to my mechanic. The dealership fixed everything my mechanic was concerned about. Answered and explained all the questions I had. He went far and beyond to make sure I was happy. One of the best customer Service experiences ever. The manager whose name I forget. Was great too. Worked very hard to make sure I was comfortable with the bank offers. I asked him so many questions and he explained everything until I got it. Great team.