Gray Chevrolet

Gray Chevrolet located in 1245 N. 9th St. Stroudsburg PA 18360 is your choice for NEW or USED cars. On 8/24/2019 I entered this dealer and right away it... felt like I was still at home with a ”Warm and Welcoming” greeting from Bianca the (Sales Lady), Lou Dottle the (Sale Manager) and Greg Pincus the (General Manager) these are the type of sales professionals that we all hope for but never get. I am looking forward to my visit when I purchase my next car from them.

Brandon Astacio is an exceptional car dealer. He’s knowledgeable, professional, personable, friendly, expedient, and a man of his word. Gray Chevrolet... is very fortunate to half him. They should clone Brandon.

Went in with an old beater to trade in for a newer-used car, was helped by a salesman named Bobby who was tremendously useful in helping me find a good... car for me (since I tend to travel a decent amount). Overall, was a great experience!

My wife and I purchased a new Equinox this morning. We took our time (a day and a half) we were assisted by Maurice Sankey (Sales Consultant) he worked... diligently with us untill we got the right deal for us. He's your guy at Gray Chevrolet.

The Service center employees were great and very caring. I can not say the same about Ed, part owner. Ed, is very insensitive to me the customer. He... would not take the time to talk to me, I found him very uncaring....just wanted the money. He could not even wait for me to come back from the bank. He would not take a check or Debt card for payment. After driving 45+ mins to get to the Dealership is when I was told I had to have cash or Cert. check. I had to go to a bank 30mins away.to get check. The whole experience was very upsetting. Because of Ed, I would never recommend Gray Chevy Dealership. Ed, is a terrible uncaring person. He never even called me. He made the Manager of the Service in a very comfortable situation, calling with ED, and him having her relay what he was telling her. A real Man would have come in to the office and talk to me himself.

After searching online I found that Gray Chevrolet was one of the dealers that had the typ of vehicle I was interested in. I went there with the desire... to deal with a local company if possible. The process was ok until I paid and came back later that evening to pick up the vehicle. When I asked about the keys the salesperson said that the department that had the spare key was closed and I would need to stop back to pick it up. After two weeks of doing everything possible to get the key from them the sales manager, Charlie Will, told me that my only option was to pay them ($260) to have a spare made. The key is essential and so is the spare key for ownership. If anything happens to the one key I have it would be cost prohibitive to re-key the vehicle. If they had told me that I would have to buy the vehicle and then buy a key before I made the purchase at least I would have been informed about their methods. Now I regret ever dealing with Gray Chevrolet.

Worked with Viktor..straight shooter...doesn’t waste your time...very knowledgeable...recommend him if your looking for a car knows how to work with people....... If you need a car and down in your luck try Gray Chevrolet your luck will turn around

My window shopping turned into a sale. Maurice Sankey's customer service made me want to buy a car from this dealership. He was very polite and patient... did not push me to buy a car. He helped me take the car I was interested in buying to my mechanic. The dealership fixed everything my mechanic was concerned about. Answered and explained all the questions I had. He went far and beyond to make sure I was happy. One of the best customer Service experiences ever. The manager whose name I forget. Was great too. Worked very hard to make sure I was comfortable with the bank offers. I asked him so many questions and he explained everything until I got it. Great team.

I went in looking for a new vehicle and others turned me down with minutes Gray had a approval and got me and my family in a brand new vehicle

They do not help people, look elsewhere for a car. Do not trust any of them, what ever their color. Every paper and form was given to them. And still... no.