SMH Auto Sales Hours
Here at SMH Auto Sales, we help people find the vehicle of their Dreams. Don't risk buying cars from places that don't care about their customers, it could leave you stuck on the side of the road, with No Help, No Warranty, and No Money...
The Customer ALWAYS comes first. Many of our vehicles still have their original Factory Warranty on them, and when that's not enough, we also have other warranty companies ready to assist you in any way they can. Ranging from a 3 Month Warranty, to a 4 Year National Warranty, they are here to make your life easier, and safer.
Now that you know about us, Stop by sometime. We are more than happy to help.
"Don't Dream it, Drive it at SMH Auto Sales"
I purchased a car from SMH on March 22,2019 after coming from Mountain Motors and my boyfriend did not like any of the cars there. I thought this would... be a better option and boy was I wrong. We were look for an SUV with a third row seat. Donnell Dawkins was showing us the vehicle’s. Once Donnell found out how much we were putting down and how much of a car note we were trying to pay he brought out a car which he thought was a better option. It was a 2013 Ford Taurus fully load with heated seats and a sun roof dark gray. We loved the car from the outside it was beautiful. We did the paper work the car was around 10,000 when it was all said and done I was approved for a loan of 12,000. I did not care I was disparate for a car.....first mistake. Car was driving good for a couple of weeks. Then mind you , I hadn’t had the car for a month coming home from work with my three kids in the back all under 10 years of age at the time, the steering wheel started shaking. The car was shaking so bad it felt as if it would blow up. We pulled in to a gas station and the car shut down. Tried cranking the car again and it would not start. I called SMH because I was confused I had just purchased this car hadn’t had for a month. I was told by the lady who answer the phone to either have to the car towed to them or Ford. I had it towed to Ford because it was closer. The car was there for almost two months water pump busted and coolant and oil went into the engine. The engine was destroyed. To make along story short had to fight with the Warrenty company to approve the work Ford had to do, it was finally approved and the work got done. Had to pay $200.00 deductible to Ford for fixing the car. Ford said this car needs a lot of work done. Meantime the whole time the car was in the shop we had no vehicle because SMH said I had to get a loaner from the warranty company and they charge by the day $33.00 and I did not have that kind of money cause I had just purchase what I thought was a good car, never expecting this. With in the year of purchasing the car the engine was replace along with the water pump,had to replace all four tires, had to get a new battery less then a month of having the car, I had to replace breaks had to get a small leak fixed and today just had to have both catalytic converters replace. I am finally sending this review because people should really do their research when buying a car. Will never buy a car from SMH again. By the way Sayid was the person we saw when the water pump busted and he said we drive it around the lot and once it passes state inspection we put it up for sale sorry excuse! Never again!
Horrible that's all you can say wish I never bought a car here first mistake I made $10,000 down the drain. Thank you shaking my head Auto
This small dealer has late model, low mileage vehicles. They also have a great person that details each vehicle, so the car looks great when you leave... with it. Some dealers don't do much as far as clean up of a used car. The experience is pleasant with no high pressure sales.
Thank you Klind! We appreciate your business and review. SMH Auto Sales takes customer service seriously and getting each car detailed to look great... as a used vehicle is an important part of what we strive for. We all are glad to read that your car buying process is positive and hope to assist you in the future as well as any future referrals.
The service was amazing! I highly recommend buying a vehicle from SMH Auto Sales! Jim Gladhill was the salesman who was very professional and helpful... with buying the new car.
I was on a tight time frame and the buying experience was fast and easy. I would recommend this dealership in the future to friends and family.
THIS IS NOT MY FIRST TIME BUYING A CAR FROM THIS DEALERSHIP. THAT RIGHT THERE SAYS ALOT. I HAD A WONDERFUL FAST EXPERIENCE ON BUYING MY NEW VEHICLE JIM... MADE MY FIANCE AND I EXPERIENCE VERY NICE. WE NEEDED TO UPGRADE FOR THE FACT WE HAVE 2 CHILDREN NOW AND HE HELPED GET EVERYTHING OUR NEW LIFE REQUIRES TO MAKE OUR DAILY LIFE EASIER. THANK YOU SMH, THANK YOU JIM. I WILL CONTINUE RECOMMENDING THIS PLACE.
Donnell provides the most seamless experience in car buying I’ve ever had. The process was professional but swift something I truly appreciated. As my... business grows I most certainly will maintain my relationship with SMH Auto to add to my fleet. See Donnell, best in the region.
ABSOLUTELY!!!!!! the best service going ,,,recommend to anyone for their car buying.. Jim and Alan were great in getting me where i wanted to be......... will be back !!!!!!
Darrell was great! He made the whole process very quick and explained to me and my husband everything about the car. the experience was great and Alex... was great! I definitely recommend thumb
We are extremely happy with the service and experience that we received at SMH Auto Sales. We did not know what to expect on our journey to SMH Auto Sales... as we were in a difficult situation with the car we were wanting to trade in but they were willing to help and find a solution so that we were more then happy with. We left with a car that was financially suitable and was beyond our expectations. We absolutely love our Chevrolet Equinox! We would like to say a huge thank you to Donnell who went above and beyond to help meet and exceed our needs with both trading in our old car and for making the Chevy Equinox an option. We would also like to say a huge thank you to Sediqha for also helping to ensure we were able to leave with our Chevy and for explaining all the paperwork we needed to complete. We highly recommend SMH Auto Sales to anyone looking for a car, they are more then willing to help meet your needs and wants.