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Chevrolet Buick GMC of Puyallup

(699 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 6 awards
2019 state dealer award 2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(699 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevrolet Buick GMC of Puyallup from DealerRater.

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Great staff to deal with along with a straightforward

Great staff to deal with along with a straightforward buying process. Good selection of vehicles to choose from. No pressure from the knowledgeable sales staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very polite, called me to verify a repair, took care of

Very polite, called me to verify a repair, took care of the repair quickly and finished service in a matter of a couple hours. I really appreciate the ease of scheduling for service online as well. Thank you, I will be returning for maintenance in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Extremely fast and reliable, customer service was very

Extremely fast and reliable, customer service was very professional and polite. Repairs were made with the standards provided and GM parts were replaced without hesitation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience, a big thank you to Brianna!

Great experience, a big thank you to Brianna! She was able to work with my extended warranty service and get a large portion of my service bill covered. She kept me informed of the status and the tech was able to finish up my work early. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Routine oil change and re-call update, dropped off the

Routine oil change and re-call update, dropped off the night before and Truck was complete b11 am next day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Over all I had a great customer service.

Over all I had a great customer service. Just little details was overlooked by a technician. That is the only GMC dealership I am using for service and repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer Service needs improvement.

Customer Service needs improvement. Also, emailing over repair recommendations for confirmation without any explanation seemed strange. That process should be re-evaluated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best car buying experience ever .

Best car buying experience ever . Friendly , fast and professional staff ! Scott and the crew will take care of you .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ryan W.

Ryan W. was attentive and very helpful to get me into a reliable car!!Amazing!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Vehicle servicing

Dealership did a fantastic job keeping me informed on vehicle repair. Also coordinated with insurance company for the replacement parts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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