Kia of East Syracuse

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
81 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 28, 2019

    We also bought a car the day before I had the 2016 Sorento was serviced. Always a pleasure dealing with people at Kia of East Syracuse. Special mention... to the owner, who went out of his way for us to get a good deal with the 2019 Sorento we bought.

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    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 12, 2019

    I am always happy when I go to Kia of East Syracuse. Be it Service related or buying a car, used or new. The people are very friendly and always willing... to help. I have watched the mechanics deal with older folks and they are very helpful and patient.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 4, 2019

    A short while after getting an oil change there, I noticed my car was leaking oil. They said the drain plug washer was bad, and this was causing the oil... leak. They are the ones who installed it. It was a good thing I noticed.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 3.0 out of 5
    April 18, 2019

    Not happy. I wasn't told what half the things inside the car were.Have a chip out of my windshield. How do you do a 17 point inspection and not see that?

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 24, 2019

    I was looking for a vehicle with more options. The sales associate, Jason helped me. He showed me kia soul and he helped me to get it. Boy , I do like... it. He was very helpful. Thank you Jason and Dave.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 7, 2018

    This dealership has excellent sales and service. The sales people are friendly and has a lot of options to offer. The service department is always friendly... and very accommodating. I will recommend this dealership in a heartbeat. The new service rep has excellent service attitude. I believe her name is Marlina? I am not sure if I spelled the name right.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 23, 2018

    I was not satisfied at all. The customer service was good. But left empty handed Was told could not get a car. Needed a whole bunch of money down. They... thought they could work with me. Done with all of this. And then they send call the house for a review of how my experience went. Well how do you think it went. I got no car. So it went awful. And that came from the owner. Not impressed.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 25, 2018

    The lease experiencee was enjoyable, enlightening, and even enjoyable primarily because of Jason, and the expertise and humor he brought to the process.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 1, 2018

    Great and fast service! Along with great staff members overall great experience.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 25, 2018

    Bobby and Anthony are the main reasons that I keep going back to this dealership for service. They are very helpful and so friendly that it feels like... family when you come through the doors.

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    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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