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We also bought a car the day before I had the 2016 Sorento was serviced. Always a pleasure dealing with people at Kia of East Syracuse. Special mention... to the owner, who went out of his way for us to get a good deal with the 2019 Sorento we bought.
I am always happy when I go to Kia of East Syracuse. Be it Service related or buying a car, used or new. The people are very friendly and always willing... to help. I have watched the mechanics deal with older folks and they are very helpful and patient.
A short while after getting an oil change there, I noticed my car was leaking oil. They said the drain plug washer was bad, and this was causing the oil... leak. They are the ones who installed it. It was a good thing I noticed.
Not happy. I wasn't told what half the things inside the car were.Have a chip out of my windshield. How do you do a 17 point inspection and not see that?
I was looking for a vehicle with more options. The sales associate, Jason helped me. He showed me kia soul and he helped me to get it. Boy , I do like... it. He was very helpful. Thank you Jason and Dave.
This dealership has excellent sales and service. The sales people are friendly and has a lot of options to offer. The service department is always friendly... and very accommodating. I will recommend this dealership in a heartbeat. The new service rep has excellent service attitude. I believe her name is Marlina? I am not sure if I spelled the name right.
I was not satisfied at all. The customer service was good. But left empty handed Was told could not get a car. Needed a whole bunch of money down. They... thought they could work with me. Done with all of this. And then they send call the house for a review of how my experience went. Well how do you think it went. I got no car. So it went awful. And that came from the owner. Not impressed.
The lease experiencee was enjoyable, enlightening, and even enjoyable primarily because of Jason, and the expertise and humor he brought to the process.
Great and fast service! Along with great staff members overall great experience.
Bobby and Anthony are the main reasons that I keep going back to this dealership for service. They are very helpful and so friendly that it feels like... family when you come through the doors.