Reviews
Write a reviewThese guys were great for me!
Stopped and they were very helpful! Gave me all the information and let me make my decision. Got a great deal on my car will definitely use them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much! We are very happy that you are so pleased! Hope to see you again.
Inquired about total cost out the door cash.
Liked a veh. on lot . asked full price out door so i could stop at bank get a cashiers chk. for pmt. Seemed simple to me. Never heatd back from anyone there. Im guessing they dont need to sell veh. there sales are so good :) So i went to # 2 and got a answer and paid my cash and drove off happy .I think that comes under there tuff luck on lost sale.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
NOT RECOMMENDED: OVERPRICED SALES STRATEGY
Went to look at a car they had priced $200 over the bluebook value in perfect condition. This car needed at least $1000 put into it, and they said they would give some consideration. "What would that be?" I asked. $200. So they wanted to sell me a car in average condition at the bluebook value for perfect condition. NO SALE. Their pricing strategy is to overprice the cars, which need work. We walked the lot and noticed a lot of cars needing one thing or another there. They did not offer to fix anything either. We walked off without making a purchase and will not even consider buying a vehicle from them.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rapid Response
Thank you for that rapid response guys I appreciate your calls and the professionalism I got.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great people and overall had Quality cars.
I was happy with Fred as my salesman and his whole office was very helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bad Service
Fred is a total disaster providing customer service. He is totally not happy to be working there. Apparently he doesn't know that customers will always try to get the best deal so when I came up with a negotiation approach, he replied. "I am not negotiating." It is not what you say, Fred, it's how you say it. Facilities are awful. I work for a consulting company providing customer service and sales training to thousands of companies globally and this is totally unacceptable.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Got ripoffed $1,600 down payment for a car. Refused to...
Got ripoffed $1,600 down payment for a car. Refused to come to negotiate about my down payment. Car broke down the 2nd Day after purchase..had to returned because of safety issues involved and repairs required..Refused to reconsider saying you lost your $$..Lying about title issues and finance too..
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Don't buy at this business; they lie about repairs done...
Don't buy at this business; they lie about repairs done and give customers the run-around. Repairs that are done are patch work. The car that I bought broke down almost immediately and I have continued to make payments on it, despite it being in repair for 2 months! The cost of the repairs has more than quadrupled and attempts to get information on the end date of the repairs have been met with discourteous comments, rude service, and outright hostility. In an attempt to reconcile this issue, I have had to file complaints with the Better Business Bureau, the Attorney Generals Office, and the Florida Division of Consumer Services.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair