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Mercedes-Benz of Fayetteville

(1,444 reviews)
Visit Mercedes-Benz of Fayetteville
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award
New (910) 676-7249 (910) 676-7249
Used (910) 676-7263 (910) 676-7263
Service (910) 728-4522 (910) 728-4522

Reviews

(1,444 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Fayetteville from DealerRater.

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GLK Experience

Nick was great! I love my new car. I am hopeful to continue buying cars in the future from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First Mercedes

This is the first Mercedes I have ever purchased. I have owned a lot of cars. The professionalism of the employees at this particular dealership was top-notch. But on top of that, the deal was excellent. I will consider this dealership first when it comes to my next new/used car. One thing that I would improve, that is detail. I would rather have been given the option to wait or return. than have them rush through the detail of my vehicle. But overall, Excellent! Thanks for your excellent service Max

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My second Mercedes-Benz

An amazing group of people!!! I appreciate their service and professionalism!! From the GM on down, you will not be disappointed buying here!!!Julie and Donathon were exceptional and kind!! The finance person Ross was also very professional!!! I’m very pleased with my product and can’t wait to see what the future holds!! Ive purchased new here also and it is exceptional experience as well! Rev. Marlow

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2019 GLC COUPE

Pretty good buying expirence, RJ made the buying process smooth and enjoyable. My wife is extremely pleased with the purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

People were all very nice and accommodating, made the process of buying a car simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people to deal with

Donathan and the team at Mercedes-Benz of Fayetteville went above and beyond during the entire buying process and trading in my old car while keeping my 3 year old son entertained while we were there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership!

Very easy to negotiate price and the process went very smoothly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Owner buyer

Great experience. I was lost for a few Minutes between drinking car and signing papers But no big deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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HR MGT

My experience with Mercedes Benz of Fayetteville was nothing less the perfect. All the staff were very nice and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience

Very friendly and informative staff. Would definitely return to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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