Reviews
We purchase a used plug-in hybrid car from Ford Lincoln
We purchase a used plug-in hybrid car from Ford Lincoln Fairfiled and had an excellent and wonderful experience. Nathaniel earned a five-star because he was very responsive and prompt in communication with us from beginning to finish. He kept us informed each step of the way. He was professional, courteous and knowledgeable about the car. He went extra miles to accommodate our time schedule. The test drive and purchasing process was very smooth and took less than two hours. We absolutely recommend Nathaniel and Ford Lincoln Fairfield to everyone who is looking to buy a car.
We purchase a used plug-in hybrid car from Ford Lincoln
We purchase a used plug-in hybrid car from Ford Lincoln Fairfiled and had an excellent and wonderful experience. Nathaniel earned a five-star because he was very responsive and prompt in communication with us from beginning to finish. He kept us informed each step of the way. He was professional, courteous and knowledgeable about the car. He went extra miles to accommodate our time schedule. The test drive and purchasing process was very smooth and took less than two hours. We absolutely recommend Nathaniel and Ford Lincoln Fairfield to everyone who is looking to buy a car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Ford Lincoln Fairfield and for sharing your positive experience, Mark! We are thrilled to hear that Nathaniel provided top-notch service and made the car-buying process smooth for you. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Mitch Kudler | GM | 707-607-6929
My experience was amazing!
My experience was amazing!! If you need a car don't hesitate to call fairfield ford ask for Bryan Rice. Thank you Bryan for helping me out under my circumstances I greatly appreciate you! Bryan Rice he's your guy!
My experience was amazing!
My experience was amazing!! If you need a car don't hesitate to call fairfield ford ask for Bryan Rice. Thank you Bryan for helping me out under my circumstances I greatly appreciate you! Bryan Rice he's your guy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle, Maribel. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Bryan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely Robert Kane robertkane@fordfairfield.com
I recently purchased Ford Maverick Hybrid Truck.
I recently purchased Ford Maverick Hybrid Truck. The service was excellent; Emari looked out for me, and let me know right away, when a customer didn‘t pick up their order, and Kellen worked hard, putting in extra time, to close sale at the end of the day. Now I have a Hybric truck much sooner than I thought I would. Their service was relaxed, and informed; a pleasure to work with. I highly recommend Ford Fairfield!
I recently purchased Ford Maverick Hybrid Truck.
I recently purchased Ford Maverick Hybrid Truck. The service was excellent; Emari looked out for me, and let me know right away, when a customer didn‘t pick up their order, and Kellen worked hard, putting in extra time, to close sale at the end of the day. Now I have a Hybric truck much sooner than I thought I would. Their service was relaxed, and informed; a pleasure to work with. I highly recommend Ford Fairfield!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Emari and Kellen were able to meet your needs. At Ford Lincoln Fairfield, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely Robert Kane robertkane@fordfairfield.com
ABSOLUTELY RECOMMEND THIS DEALERSHIP AND ASK FOR MARK
ABSOLUTELY RECOMMEND THIS DEALERSHIP AND ASK FOR MARK DNISTRAN. HE IS GREAT. I recently purchased an expedition from Fairfield Ford. I was so impressed with the great customer service we received from our sales manager Mark Dnistran. He was friendly kind even help watch my 2 year old son when we were signing paperwork. Mark was very helpful discussing prices and getting us the best dealer possible. He greeted us right as we walked in. I would difently use Fairfield Ford again. Thank you so much for all your help Mark.
ABSOLUTELY RECOMMEND THIS DEALERSHIP AND ASK FOR MARK
ABSOLUTELY RECOMMEND THIS DEALERSHIP AND ASK FOR MARK DNISTRAN. HE IS GREAT. I recently purchased an expedition from Fairfield Ford. I was so impressed with the great customer service we received from our sales manager Mark Dnistran. He was friendly kind even help watch my 2 year old son when we were signing paperwork. Mark was very helpful discussing prices and getting us the best dealer possible. He greeted us right as we walked in. I would difently use Fairfield Ford again. Thank you so much for all your help Mark.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving this remarkable feedback, Kelly. We appreciate your comments and are happy to hear that Mark was able to meet your needs. At Ford Lincoln Fairfield, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Mike Westbrook | GM | MikeWestbrook@fordfairfield.com
I’ve been doing business with Ford Lincoln Dealership in
I’ve been doing business with Ford Lincoln Dealership in Fairfield for 25 years. I continue to give them my business because of their excellent customer service. I visited the service department in Fairfield just yesterday. Leland was very helpful, polite, informative, and the wait was not long at all. keep up the good work. Respectfully, Franny from Vacaville CA
I’ve been doing business with Ford Lincoln Dealership in
I’ve been doing business with Ford Lincoln Dealership in Fairfield for 25 years. I continue to give them my business because of their excellent customer service. I visited the service department in Fairfield just yesterday. Leland was very helpful, polite, informative, and the wait was not long at all. keep up the good work. Respectfully, Franny from Vacaville CA
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was there for an oil change great Job .
I was there for an oil change great Job . Mrs Ana Valenzuela and Ford Team.. thank you all very satisfied customer!
I was there for an oil change great Job .
I was there for an oil change great Job . Mrs Ana Valenzuela and Ford Team.. thank you all very satisfied customer!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vince, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Ford Lincoln Fairfield! If there is anything else we can do for you, please feel free to give us a call. Mike Westbrook | GM | MikeWestbrook@fordfairfield.com
I bought a 2018 Ford Explorer from the Fairfield Lincoln
I bought a 2018 Ford Explorer from the Fairfield Lincoln Ford dealership yesterday (Sunday). We called them from Redding, CA @ 12:45 pm. Talked to Phil Johnson and texting Sharon Mercado. I Made an offer, and by 1:00 we had an accepted price thanks to the sales manager Heather Vladislavich, and were on way to Fairfield, a 3.5 hour drive. On the way Phil our super hero salesman sent us our credit apps, got a copy of our licenses, and proof of insurance. He stayed in contact with me, and his coworker Sharon stayed in contact with my husband all along the way. Answering all our questions. Upon our arrival at 4:30 PM Phil greeted us at the door. He seated my brother in law Bill ( along for the ride) with a snack and something to drink and we were off to look at the vehicle which was immaculate. Everything was exactly what they said it would be. My husband did the drive and we agreed that was what we were looking for. We were off to Phils office to sign paperwork that was completed and ready to go. Then we were off to finance where we were so pleased to meet Missy Balance. She explained so well everything we were signing. we so enjoyed our time with her. Such a great team of people. Everything we were told was exactly what happened. My husband and I have been buying cars since 1977. Never.. and I mean never have we had such a great and honest experience buying a car. They treated us like royalty and our guest. We were greeted by the staff on our way out of the dealership clapping and congratulating us on our new purchase. I had a big bow on my hood. I don't think my husband and I will ever buy another vehicle anywhere else. The honesty and integrity demonstrated by everyone there put such a sense of confidence in our buying experience. I would highly recommend buying a car here to anyone looking for an honest deal. Diane Baxter
I bought a 2018 Ford Explorer from the Fairfield Lincoln
I bought a 2018 Ford Explorer from the Fairfield Lincoln Ford dealership yesterday (Sunday). We called them from Redding, CA @ 12:45 pm. Talked to Phil Johnson and texting Sharon Mercado. I Made an offer, and by 1:00 we had an accepted price thanks to the sales manager Heather Vladislavich, and were on way to Fairfield, a 3.5 hour drive. On the way Phil our super hero salesman sent us our credit apps, got a copy of our licenses, and proof of insurance. He stayed in contact with me, and his coworker Sharon stayed in contact with my husband all along the way. Answering all our questions. Upon our arrival at 4:30 PM Phil greeted us at the door. He seated my brother in law Bill ( along for the ride) with a snack and something to drink and we were off to look at the vehicle which was immaculate. Everything was exactly what they said it would be. My husband did the drive and we agreed that was what we were looking for. We were off to Phils office to sign paperwork that was completed and ready to go. Then we were off to finance where we were so pleased to meet Missy Balance. She explained so well everything we were signing. we so enjoyed our time with her. Such a great team of people. Everything we were told was exactly what happened. My husband and I have been buying cars since 1977. Never.. and I mean never have we had such a great and honest experience buying a car. They treated us like royalty and our guest. We were greeted by the staff on our way out of the dealership clapping and congratulating us on our new purchase. I had a big bow on my hood. I don't think my husband and I will ever buy another vehicle anywhere else. The honesty and integrity demonstrated by everyone there put such a sense of confidence in our buying experience. I would highly recommend buying a car here to anyone looking for an honest deal. Diane Baxter
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service and Sales Department.
Excellent Service and Sales Department. Don't pay the Dealer Markups at other dealers. Go to Ford and Lincoln of Fairfield!!! Most models have no markups, AND their sales people are not high pressure. It's a truly refreshing experience in car buying. The service department is on the ball, and keep true to their word. Iw as very impressed. Have returned to this dealer multiple times for the above reasons.
Excellent Service and Sales Department.
Excellent Service and Sales Department. Don't pay the Dealer Markups at other dealers. Go to Ford and Lincoln of Fairfield!!! Most models have no markups, AND their sales people are not high pressure. It's a truly refreshing experience in car buying. The service department is on the ball, and keep true to their word. Iw as very impressed. Have returned to this dealer multiple times for the above reasons.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service from Hashem kloub in sales and Ernesto
Excellent service from Hashem kloub in sales and Ernesto Marin in finance. Never felt pressure to purchase.
Excellent service from Hashem kloub in sales and Ernesto
Excellent service from Hashem kloub in sales and Ernesto Marin in finance. Never felt pressure to purchase.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great service
Bryan Rice is the man to see when visiting Ford Fairfield, he made everything smooth and easy. They worked with us on pricing and trade in, well done to the whole team
Great service
Bryan Rice is the man to see when visiting Ford Fairfield, he made everything smooth and easy. They worked with us on pricing and trade in, well done to the whole team
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Westbrook | GM | MikeWestbrook@fordfairfield.com