Ford Lincoln Fairfield

4.2 out of 5 4.2
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 8:00 AM - 5:00 PM

Ford Lincoln Fairfield Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 9:00 PM

Sunday

8:30 AM - 9:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

8:00 AM - 5:00 PM

About Our Dealership

Dealer on Cars.com since September 2010

1)You will always get our DISCOUNTED Price UP FRONT - 2)Every new car is priced Below MSRP & Every Used Car 3 years or

...

newer is priced below Kelly Blue Book Retail - 3)Every used car Comes with a 3 Month/3,000 Limited Powertrain Warranty - 4)FREE Weekly car washes - 5)3 Day/250 mile Money Back Guarantee & 7 Day/700 mile exchange policy - 6)FREE annual 119 point Inspection. - 7)FREE Towing with a 25 mile radius of Ford Fairfield - 8)We will buy your vehicle at appraised value within 7 days, whether you buy a vehicle from us or not - 9)Every service estimate above $400 comes with a free rental - 10)FREE Shuttle Service

"Every Car Discounted Below MSRP! Home of the 10 Point Value Guarantee."

Service

Tire Rotation

$14.95

Oil, Filter Change

$29.95 and up*

Brake Replacement

$99.95 and up*

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
1345 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 2, 2019

    Was dealing with them for a ford mustang convertible. After giving a written offer on email and making me travel 100miles one side. They refused and said... that was not the offer on convertible. Said some other person wrote that price on his name and he didn't knew. When on successive emails he was talking about same. Such a cheaters and liars. Definitely no one should go to buy vehicles from them. They will just waste your time and they don't care. Travelled 2hours to come back without a car. Atleast be genuine in the starting and say the truth . Why wasting customers precious time

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Regards, Nick Price | GM | Nic...kPrice@fordfairfield.com | 707-421-3317

  • 4.0 out of 5
    May 13, 2019

    Used a lot of words like transparent, and world class service, but took forever to finally come out and and say the list price plus tax and licenses and... fees is the final price on all their used cars. So no haggling. How was I to know that if it’s not disclosed right up front. I understand after they explained to me it’s their way of fighting back against the poor reputation of used car salespeople. The price is the price sir. Caught me by surprise. In my past experience no one in their right mind would offer the asking price at a used car dealer. Not aware of the situation I researched the vehicle and offered 10 percent below their out the door list price. i was promptly and politely told there was no negotiation on price. The difference was only $1,100 but I was soured to the purchase having first set my maximum price and made my offer expecting, like many times before, to have the dealer meet my offer and come back with a price somewhere in the middle ground. It was a disconcerting experience. More so because I wanted this old car for nostalgic reasons. Nonetheless, I passed buying at the full list price plus tax, license and fees feeling discombobulated. It’s three weeks now since the car first went up for sale there and I can’t help wonder if my pricing wasn’t more accurate than their without room for negotiation pricing? It is after all their car and they will sell it for whatever price they deem appropriate. Sadly, not to me.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us.... Please contact us directly at your earliest convenience. Thank you, Nick Price | GM | NickPrice@fordfairfield.com | 707-421-3317

  • November 1, 2016

    I have to tell you. I am 66 years old and I have purchased many many vehicles in my life and I have never enjoyed to process as much as I did with this... purchase. LaVonne Gillette was my sales person and there are no words I can say that would do justice to how she treated me and with her knowledge, thoughtfulness, undivided attention she gave me and my daughter who also got a vehicle from her at your dealership!!! I would without hesitation return to her for another purchase and would strongly recommend and do anything in my power to persuade friends to visit your showroom and seek LaVonne to help them!!! You should commend her and have all you employees take her example in their dealings with their customers!!! Do not loose her!!! Thank you, Jeff Mathews proud new owner of a 2017 Platinum Explorer! P.S. I also want to let you know that her manager Matt was also one hell of a guy!! Congratulations to you to have the privilege of having these folks in you employ!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    What an enjoyable review to read, Jeffrey. It is reassuring to know LaVonne provided you with a hassle-free and great shopping experience. Ford Fairf...ield 's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear you left our dealership feeling confident about your purchase. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our "10-Point Value Guarantee." Regards, Bill Benak | General Manager | 1-707-421-3398 | billbenak@fordfairfield.com

  • 5.0 out of 5
    February 28, 2019

    The Repressentative was very attentive to my need and work very hard to find the right car for me. very good customer service! I will recommend this dealer... to anyone.

    5.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d we're glad that our team made such a great impression on you. Nick Price | GM | NickPrice@fordfairfield.com | 707-421-3317

  • 5.0 out of 5
    December 16, 2018

    I've purchased brand new cars in the past and i can definitely say this was my the best experience of them all! Bryan Rice the sales person was very knowledgeable... and honest, he explained all the financial options and discounts. I'm very pleased with the beginning to the end process and I got myself a DEAL! Great job Bryan!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it ...makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Nick Price | GM | NickPrice@fordfairfield.com | 707-421-3317

  • 5.0 out of 5
    December 15, 2018

    Very good service, nice employees, clean building, satisfaction purchase

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have... a great day. Nick Price | GM | NickPrice@fordfairfield.com | 707-421-3317

  • 5.0 out of 5
    January 4, 2018

    I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But... the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and this review, Nathanael. I am happy to hear that Sharon was able to serve you and demonstrate how we do business here. ...If there is anything we can assist you with in the future, please let us know. Kind regards, Nick Price | GM | NickPrice@fordfairfield.com | 707-421-3317

  • 5.0 out of 5
    July 10, 2017

    extremely nice people. However, their fault or Ford Motors fault - one of the photos had an ill fitting trunk lid. Advertised as an American [U.S.] built... automobile. Same old, same old, UAW shoddy workmanship. No full size Ford for me.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ed, We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comme...nts with our team and we encourage you to contact us if you would like to further discuss this in greater detail. Sincerely, Nick Price | GM | NickPrice@fordfairfield.com | 707-421-3317

  • 5.0 out of 5
    June 29, 2017

    Ford Fusion. completed work ahead of schedule and great customer service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your review, Danette. Thank you for choosing Ford Fairfield for your vehicles' service needs. Sincerely, Nick Price | GM | NickPrice@fo...rdfairfield.com | 707-421-3317

  • 5.0 out of 5
    June 19, 2017

    This was the best car experience my wife and I have ever had thanks to Brittney Fischer. She was professional, accommodating and efficient. She got us... the car we wanted in two days.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for recognizing your experience at our store, Benjamin. It is great to know that Brittney was able to provide you and your wife with a pleas...ant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Oh, and don't forget to take advantage of our complimentary, 119-point inspection we offer as part of our "10-Point Value Guarantee." Sincerely, Nick Price | GM | NickPrice@fordfairfield.com | 707-421-3317

View More Reviews