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Autohaus Inc

(85 reviews)
Visit Autohaus Inc
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–6:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–2:00pm 9:00am–12:00pm
Sunday Closed Closed
(203) 646-5783 (203) 646-5783

Reviews

(85 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience with a used car dealer

I bought my first German Car from them (Mercedes C300), they were very upfront, knowledgeable and helpful. I have brought my car back for service and they have been very helpful and pro-active in their service. They stand behind what they sell. Would highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Dealer around

I have bought 3 vehicles from Autohaus Inc, My first Vehicle a 2000 Acura Integra GSR,a fully loaded car back in 2002 , Greg and his team were very upfront about the cars history, they approached me with pictures of the condition of the car before i even committed to purchasing as well as what the process was about getting the car back to being a brand new car,The car had 3,800 miles practically barely used, Autohaus inc made that transaction painless and at the end of day. second vehicle 2000 Honda Civic, again, absolutely no issues at all that car has 225K today.My last purchase was a 2008 BMW as always no issues with the process, i have referred countless family and friends to Autohaus Inc and will continue to as far as service goes, you couldn't ask for better service, even small issues that any dealer would most likely ignore Autohaus as taken the time to address them and made sure i was happy and has never charged me for small issues that i had always took care of me and the people i referred to them and those that do buy from them save THOUSANDS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The best purchase I ever made!!!!!!

Shopping for a used vehicle can be stressful, but our experience at Autohaus has been one of the best! Between the quality of their vehicles, the non aggressive/honest sales personnel and low APR financing, you can't go wrong. As a Police Officer, I would describe myself as a skeptical individual. That skepticism changed when I found out that people in my department like the Captain, Leutenants, Segeants and Patrolman all purchased multiple cars over the years from Autohaus. Now that I purchased my wife a BMW 535, she is VERY happy to say the least. I'm keeping an eye on the inventory because I will be purchasing another vehicle for myself. I hope this was helpful for your decision making. "It's a no-brainer!" Thanks to Greg & Maggie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer Specialized in Salvage Vehicles

Buyers, One thing I experienced with the seller is that they are not very upfront on disclosing that the vehicles are "salvaged titled" vechicles. If you do NOT want to buy a salvaged car.. then you might just hyave saved a trip. They might work perfectly after they have been fixed indeed, however, it is important for any buyer to know what you are buying. Net, if you do not mind that, and the bargain price appeals enough is all good. Just better to know upfront that this is the case. I am also finding very curious that not a single one of the reviews here seems to indicate that the cars dont have clean titiles, just find it strange.. Strange...

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We have been in this business for over 15 years and we are proud about how we have grown and kept our customers happy for all those years. We always inform our customer of the vehicle history because we believe in the work we do and the service we provide. As a way to let potential buyers be aware we would like to explain what happens with our vehicles. A vehicle has a salvage title when it is released for bidding at an auction waiting for a licensed dealer to win the bid. The title is stamped "SALVAGE" for a specific reason which is for the private individual not be able to purchase the vehicle. Salvage title vehicles are sold exclusively to licensed dealers. After the vehicle restoration is completed that vehicle has to go through a comprehensive DMV inspection process. After the DMV approval process has been completed the title receives a "REBUILT" stamp/notation. Such title is as good as an unnotated one and lets the next purchaser know the restoration history of the vehicle. We inspect in person the vehicles that we buy to make sure that the vehicle meets our high quality standards. Our rebuilt vehicles work without problems. Our customers receive the "REMAINDER OF FACTORY WARRANTY" as well as the "LIFETIME WARRANTY" on the work we have performed on the vehicles that we have on offer. If there are any issues, we are more than happy to address them. The way we look at it is to let our customers know that we appreciate their business. We give our customers a peace of mind, so that they can trust our product and our service

THE BEST SERVICE I EVER GOT.

I GOT X5 2012 FROM AUTOHAUS AND I AM VERY VERY HAPPY AND VERY HELPFUL PEOPLE THERE. THANK YOU SO MUCH AND IM SURE I GO BACK TO BUY ANOTHER CAR IF I NEED OR MY FAMILY NEEDS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Autohaus inc is #1 -Best service

This is my 4th car that I bought from Greg and it probably won't be my last ..I would recommend Greg and his staff to anyone who wants the best deal and best service.. They walk you through the buying process step by step.,usually when you buy from a salesman ,they don't have the knowledge to answer every question. Greg and Maggie know their cars in and out like nobody else..everything that he said would be done,was done .not many dealerships are true to their word,but I can tell you Autohaus inc. is..I don't know why anyone would buy a car elsewhere.. Maryann. From norwalk,ct

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best Experience ever

The best thing about buying a car from the owner (Greg) is first and foremost a mechanic at heart and not just a sales person. He tells you the truth, plain an simple, and really knows his stuff. The buying process was smooth with no pressure. The assurances were the best. The 3 small problems (at no fault to the dealership) over a year later he fixed with no cost at all and with incredible speed. Overall, I would recommend my family and friends to drive the extra distance for quality and peace of mind. Please check him out before buying your next car because you won't be disappointed. I'm Robert Patterson and I approve this message!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience at Autohaus Inc

I was shopping for a high end used car from a quality dealer who was cost competitive. I read the reviews of Autohaus in Naugatuck CT and of it owners Greg/Maggie and went to visit them. It was my first time buying a used car as I always bought new. Greg diligently walked me through the process with his selection of cars, the service at his dealership, the warranty. Greg provided expert knowledge on the makes, models and years on the high end German and Japanese cars that I was evaluating. The selection and buying process was the best that I have ever had, even in comparison to the high-end new car dealers. I will definitely be going back to Autohaus for future cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Finding a Diamond in the Rough

Don't judge a book by its cover. Autohaus may not have the fanciest dealership or the quickest responses to emails but they do sell top quality cars at attractive price points. Spend the time and go there in person to speak with Greg. His knowledge and business approach instills confidence and leaves customers very happy. I have only purchased one car so far but it has been an excellent experience. I look forward to giving my business to Greg and Maggie for the years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great all around!

I'm really big on customer service and really picky , so in other words, I am hard to please but...I bought my second luxury car at Autohaus Inc. and wish I would have found them sooner ro purchase my first. Greg is the owner and is awesome! I am so happy with my car and the customer service that came with it. All I know is they gained a life long customer. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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