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Autohaus Inc

(85 reviews)
Visit Autohaus Inc
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–6:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 9:00am–2:00pm 9:00am–12:00pm
Sunday Closed Closed
(203) 646-5783 (203) 646-5783

Reviews

(85 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great cars, great prices, your dealer for life

Greg at Autohaus Inc lets his cars do the selling. You will not only get a car you never thought you could afford but also make a life long friend. He his 100% honest and upfront and makes you feel comfortable purchasing a car from him. His staff deals with luxury cars each and every day so they know all the common problems even new expensive cars naturally have. All cars are prone to failure that's why Greg offers a warranty with all of his cars. He truly has beautiful cars at great prices, check them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Cars and Great Service

I bought the Mercedes 2009 E350 more than 2 years ago. I am very happy with my purchase and experience with Autohaus car. I recently found some high pitch noise from the tensioner pulley and called Autohaus for repair under warranty. They replaced tensioner pulley and replaced idler pulley. They also inspected the car and found small leak on transmission pan and addressed the leak by replacing new gasket. I am very pleased with extra preventative care (idler pulley replacement, new gasket replacement) they provide for the car free of charge. They have great cars and very happy with service they have provided. I highly recommend Autohaus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wouldn't go anywhere else.

Autohaus provides excellent customer service. They are courteous, professional with extremely fair pricing. The quality of their vehicles is outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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These are not clean title cars

I think it odd how not one reviewer or this dealer's listing state that their cars are not clean titled cars. They all have salvage or buyback titles. When you call and ask, they are honest about it but they should really state something in the listings.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

I would think that it?s rather harsh to judge a dealership by a half-a-minute conversation. It is good to know the facts but perhaps one should do more research before making a statement. We recently came across multiple vehicles that had a clean title and clean carfax AND have had severe accidents in the past. Title is just a document that a human prepares, the car speaks for it-self. We do buy cars directly from insurance companies and as a standard the title is stamped. We hand pick vehicles that we are confident in bringing to excellent condition. You are from quite a distance away from us so it?s hard for you to visit and physically see our cars. However, repeat customers, some of them 5th time buyers, are very happy with our vehicles. All of our cars come with a remainder of factory warranty that we acknowledge and are of superb quality. We have been in business for 14 years and no one who made a purchase got disappointed. Our customers pay thousands of dollars less and are confident in getting an excellent product.

First time luxury car buyers

My wife and I recently purchased a 2010 Mercedes Benz E350 from Greg and Maggie. This was our first purchase of an automobile in this class and we were both somewhat anxious. We went to quite a few dealers before going to Greg who was reccomended to us. Greg took the time to answer any and all questions regardless of how naive they may have sounded. When we left after our first meeting, we knew we had found the right fit. The whole process, including Maggie preparing the paperwork and demonstrating the functionality of the car has been wonderful. I look forward to working with Greg and Maggie for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beware

If a case study is needed for a business management class on how not to run a business...autohaus would be perfect. I emailed about three different cars, only getting three weird response or being ignored. I even left a voicemail basically pleading for someone to please call me with more information...of course no response to that either. Don't waste your time like I did!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Customer Experience

The staff at Autohaus have always been very courteous and helpful. It is obvious that their interest is in your satisfaction with their performance and your vehicle. I'm not one to usually write a review about a service company; however, Greg and his team are an exception - they warrant the acknowledgement of a job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GREAT Experience!

Dear Greg & Maggie. Just wanted to take a moment to thank you for all your honest and hard work over the past 12 years. Purchasing a car, repairing a vehicle, etc. has always been a pleasure. You always take the time to give me your honest thoughts on the purchase of a vehicle, and have never hesitated to let me know when I might be making a poor decision. I look forward to doing business with you for many years to come. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Simply the Best

I found Greg and Maggie eight years ago surfing the net and have bought six vehicles from them. BMW740IL, BMW328I, Prius, Lexus hybrid and other BMW's. Everyone of the transactions have been superb! Now when I want a vehicle I call Greg and he finds it and has it delivered to me in Phoenix.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Autohaus

Always excellent,prompt and honest. I recommend them to all I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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