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Lexus of Henderson

(7,006 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award

Reviews

(7,006 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Henderson from DealerRater.

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It was a wonderful and excellent dealership!

It was a wonderful and excellent dealership! Your Lexus service is superb and unsurpassed compared to other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lexus of Henderson is the type of dealership everyone

Lexus of Henderson is the type of dealership everyone wants to buy at. Their sales people are no pressure because they know they have a quality product. I highly recommend Kim Tran as your salesperson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was just shop around, not ready to purchase but because

I was just shop around, not ready to purchase but because the sale person Febian was so nice and patient with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The staff was friendly and explained all the issues I was

The staff was friendly and explained all the issues I was having with my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service , great employees I have never been to a

Great service , great employees I have never been to a service department that was better at taking care of their customers, excellent job by all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Patrice and denise are awesome I had a great experience

Patrice and denise are awesome I had a great experience buying a car from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was fine but they couldn't solve a problem

The service was fine but they couldn't solve a problem with my computer for my Bluetooth so I had to figure it out. Also they did a courtesy car wash but not very good at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I haven’t had my vehicle serviced there, but I did

I haven’t had my vehicle serviced there, but I did purchase it there and it went very smoothly. They still promise to replace the tail light which was broken when I purchased the vehicle this needs to get scheduled and completed as soon as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was working with Alex, at the Henderson location.

I was working with Alex, at the Henderson location. I was looking for a specific vehicle. I waited for over two months. He called me every time one would come in. Finally found one that the wife was happy with . Everything went smooth from there on out. The service department is great with dialing everything in would definitely recommend doing business with Lexus of Henderson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They are always so nice and explain what is necessary.

They are always so nice and explain what is necessary. One time I stopped in for wiper’s without an appointment and they even put them on for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.