Reviews
Randy was very helpful and made sure everything was done...
Randy was very helpful and made sure everything was done in a timely fashion as I was waiting for the car. I was very happy with the service and would return in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love happy customers so it's wonderful to see this feedback! We are delighted that Randy helped your visit go smoothly and quickly. Thank you for choosing Lexus of Henderson!
The second fob for the car needed to be programmed to the...
The second fob for the car needed to be programmed to the car. I also picked up my license registration for my new car. Received a loaner while work was completed. Surprised the service department didn’t put on my license plate and new registration. Left on passenger front sea.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting us at Lexus of Henderson. I apologize that our team didn't put on your license plates and appreciate you bringing this to my attention. If there are any other concerns that I can assist with, please reach me directly. Craig Kelly - Service Director - 702-228-7736
I had a great experience with Lexus of Henderson....
I had a great experience with Lexus of Henderson. Definitely would make the drive down from Salt Lake City again when I buy a car in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are proud that we earned your business all the way from Salt Lake City here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We hope to see you again sometime!
I have had only good sales and service of my Lexus over...
I have had only good sales and service of my Lexus over the last 7 years. Everyone has been courteous and informative at Henderson Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we couldn't be more grateful for your longtime business. We look forward to working with you for years to come!
All my interactions with Lexus of Henderson has always...
All my interactions with Lexus of Henderson has always been very efficient and professional. The staff is very courteous and delivers superior service in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!
Great service all the time. My experience has always been...
Great service all the time. My experience has always been positive and professional in all my interactions with both sales and service staff. Service is both time and efficient in all my dealings.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for posting this feedback. Our Lexus of Henderson team is committed to taking care of customers and it is great that always comes through to you!
Quick check in and service done on time. Received call...
Quick check in and service done on time. Received call when service was completed. Car detailing was excellent. Very polite and very friendly service manager.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you are so confident in the Lexus of Henderson team to get the job done. Drive safely, and we hope to see you back next time!
Service department staff was very friendly and attentive....
Service department staff was very friendly and attentive. I was texted updates on the progress of my car which was very convenient. My experience bringing my car in to service is always pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review! It is always a pleasure to assist you with your vehicle here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!
Very friendly and speedy service. Can in for a damaged...
Very friendly and speedy service. Can in for a damaged tire and they replaced it, no charge as it was still under warranty. Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review! It was our pleasure to assist you with your tire here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!
Easy to make service appointment. My service rep Jayce...
Easy to make service appointment. My service rep Jayce was polite. knowledgeable and thorough which was very much appreciated. Will be back for next service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Lexus of Henderson for your auto service needs! We are delighted that Jayce provided knowledgeable service and we look forward to working together again in the future.