Auto City

I recently purchased a used car from Auto City Sales, and I couldn't be happier with my experience. The staff at Auto City Sales was incredibly friendly, knowledgeable, and professional from start to finish. They took the time to listen to my needs and preferences, and helped me find the perfect car for my lifestyle and budget. The sales representatives who helped me, Dmitry , was an absolute pleasure to work with. They were patient, helpful, and responsive to all of my questions and concerns. They went above and beyond to ensure that I was satisfied with my purchase, and even followed up with me after the sale to make sure that everything was going well. The financing team at Auto City Sales was also top-notch. They were transparent and upfront about all of the costs associated with my purchase, and worked with me to find the best financing options for my budget. They made the financing process quick and easy, which was a welcome relief. Overall, I highly recommend Auto City Sales to anyone in the market for a used car. The staff is knowledgeable, friendly, and helpful, and they truly go the extra mile to ensure customer satisfaction. Thank you, Auto City Sales, for making my car-buying experience so pleasant and stress-free!

***BEWARE***I would give less stars if I could. I have been trying to get a new car after a bankruptcy, Autocity said they could help. After shotgunning my credit to 12 lenders they said I was approved on a Sonata. I told “Frank” on Friday I would be there on Monday to get the car. I live 4 hours away, 2 hours into the trip I call to let them know I’m almost there and guess what, they sold the car on Sunday. So now I am out 4 hours drive time back and forth , a huge ding in my credit and no car. After talking to the manager , he said maybe we find you a new one. Just unprofessional and unhelpful. Maybe you’ll have a better experience than me.

***BEWARE***I would give less stars if I could. I have been trying to get a new car after a bankruptcy, Autocity said they could help. After shotgunning my credit to 12 lenders they said I was approved on a Sonata. I told “Frank” on Friday I would be there on Monday to get the car. I live 4 hours away, 2 hours into the trip I call to let them know I’m almost there and guess what, they sold the car on Sunday. So now I am out 4 hours drive time back and forth , a huge ding in my credit and no car. After talking to the manager , he said maybe we find you a new one. Just unprofessional and unhelpful. Maybe you’ll have a better experience than me.

My experience purchasing a car from Auto City was the finest I've ever had. Everyone I spoke to, both on the phone and in person, was quite helpful. I almost gave up on my goal of buying a 2019 or 2020 Cadillac XT4 last year (Sport Trim level). From the first phone call to setting up my insurance after buying a car, Mr. Fareez, Mr. Frank, and Mr. Isaac provided me the best customer service. All of them were really concerned about my situation. That night, I flew from Seattle to El Cajon Auto City. They stayed late so I could finalize my vehicle purchase before they closed. In addition to the fair amount they gave me for my car, there was no haggling over prices or pressure to buy more services. These three considerations are crucial when making a car purchase. By phone, Mr. Fareez (a salesman) gave me the final price for my Cadillac XT4. Even after sitting down with Mr. Isaac (the Finance Guy), nothing had changed. Mr. Frank (the salesman) made sure I submitted to them all the necessary paperwork before my arrival to speed things up. The best time I've ever had buying a car. The next time I need to buy a used vehicle, it will be with Auto City.

Omg I can't believe how Stan and ISAAC worked with me and had me the best birthday ever!!!!!

CROOKS. What Auto City did to me should be ILLEGAL. Auto City preys on vulnerable people! I received their solicitation offer for a loan after receiving a Ch7 temporary stay court order. Since I had only 3 payments left on my Mercedes Benz lease, I knew I needed a new car after the lease end. I wanted the Mercedes to have nothing to do with my discharge, and had hopes to sell it since it was worth more than what I owed. My plan was to sell the Mercedes to Auto City and then purchase a used car from them. Auto City obviously knew of my financial situation and took advantage of me. I "sold" the Mercedes to Auto City, but instead of them paying off the remaining balance of the lease, they let it DEFAULT. Instead of Auto City paying my car off as they should have, they relinquished the car under the assumption it would be included in my Ch7 dischagre. I only realized this more than 30 days later when someone at Auto City repeatedly called me asking for the title and when Mercedes Benz reached out asking for a lease assumption. xxx. SERIOUSLY? Now my credit is worse than before and now I am blacklisted from ever getting a loan from Mercedes Benz Financial Services. PLEASE PLEASE DO YOURSELF A FAVOR AND DO NOT DO BUSINESS. THEY WILL SCAM YOU.

Great dealership, they were quick, I did the entire purchase online without coming in. Franck was great

Manager was easy to talk to over the phone. No unnecessary info. Straight to the point. On arrival to the Dealership, it was clean and uncluttered. Hand sanitizer readily within reach. Upon meet meeting with the Manager-Frank, everything we talked about was exactly what he mentioned it to be. Potential issues were not issues. From that point on, it was downhill smooth. The staff was friendly. Didn't act like I wasn't there or I was just a number. Painless! Awesome!

Best place to buy a car in Southern California. Car got totaled and had to replace it. Fareez took care of everything. Got me a great deal on a low mileage BMW. Literally no pressure at all. Gave me the key and told me to drive it around. Made up my mind within 20 minutes. When I was ready to seal the deal Ramil turned a usually hours long nightmare of paperwork into "click here, click there". These guys are the best. Shout out to Rico for making me feel at home there. Check for yourself. Literally the best deals within 200 miles.

Great place and staff they go all out to get you the deal your looking for