Reviews
All I got to say is don’t buy a xxxx thing from this place. Also please don’t let them send you to ato auto to have any parts put on your vehicle like hard tops on trucks, steps etc. Ato lies about things and doesn’t stand behind there things they sell. Sad sad sad.
All I got to say is don’t buy a xxxx thing from this place. Also please don’t let them send you to ato auto to have any parts put on your vehicle like hard tops on trucks, steps etc. Ato lies about things and doesn’t stand behind there things they sell. Sad sad sad.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick and professional service,I will be back, I didn’t have to wait too long
Quick and professional service,I will be back, I didn’t have to wait too long
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased a new truck at Bob Bell on 8/15. The buying experience was interesting. The sales representee (William) and finance rep (Dave) were direct and handled the transaction with professionalism and I enjoyed working with them. The sales manager and general manager are a different story. I was called by the General Manager on 8/19 and was told that my military discount was not approved by General Motors. He expected me to refund them $500. I told him that I spent 3 hours in the dealership on 8/15 and negotiated a deal that included the military discount (that they verified through a military website). I signed the sales agreement and the transaction was complete. The General manager demanded that I pay the money. I wanted to renegotiate the agreement since they made the error. He abruptly told me that the truck deal was at "bare bones" minimum for profit. I paid the money (they charged my cc $515, not the $500 that was demanded) not wanting to have any issues with my credit, etc. This experience deeply disturbs me. I am an Honorably discharged Army veteran, I purchased another vehicle from this dealership in 2012, and I have a very good credit rating. I was treated like a common thief. I would not have purchased this truck if I had prior how this transaction was handled. I had an appointment with a competitor but was assured that Bob Bell would give me the best deal. If the General Manager was apologetic for the dealerships mistake offered me a discount on an accessory for my truck, thanked me for being a repeat customer, and a military veteran, this rating would be a 5 star. I hope that GM or Bob Bell contacts me to make this burden become a blessing for me. Follow-up to issue above: I had an issue after the purchase of my 2026 Silverado concerning the Military rebate incentive. The General Manager, George Cuff, discussed the issue with me and corrected the problem. George is truly a man of integrity, and he made the buying experience a blessing for me. He is a valuable member of the Bob Bell team. I would also like to mention William Cole (sales representative) and Dave Kirn (finance representative). They helped to seal the truck deal. Thanks again George, Dave, and William.
I purchased a new truck at Bob Bell on 8/15. The buying experience was interesting. The sales representee (William) and finance rep (Dave) were direct and handled the transaction with professionalism and I enjoyed working with them. The sales manager and general manager are a different story. I was called by the General Manager on 8/19 and was told that my military discount was not approved by General Motors. He expected me to refund them $500. I told him that I spent 3 hours in the dealership on 8/15 and negotiated a deal that included the military discount (that they verified through a military website). I signed the sales agreement and the transaction was complete. The General manager demanded that I pay the money. I wanted to renegotiate the agreement since they made the error. He abruptly told me that the truck deal was at "bare bones" minimum for profit. I paid the money (they charged my cc $515, not the $500 that was demanded) not wanting to have any issues with my credit, etc. This experience deeply disturbs me. I am an Honorably discharged Army veteran, I purchased another vehicle from this dealership in 2012, and I have a very good credit rating. I was treated like a common thief. I would not have purchased this truck if I had prior how this transaction was handled. I had an appointment with a competitor but was assured that Bob Bell would give me the best deal. If the General Manager was apologetic for the dealerships mistake offered me a discount on an accessory for my truck, thanked me for being a repeat customer, and a military veteran, this rating would be a 5 star. I hope that GM or Bob Bell contacts me to make this burden become a blessing for me. Follow-up to issue above: I had an issue after the purchase of my 2026 Silverado concerning the Military rebate incentive. The General Manager, George Cuff, discussed the issue with me and corrected the problem. George is truly a man of integrity, and he made the buying experience a blessing for me. He is a valuable member of the Bob Bell team. I would also like to mention William Cole (sales representative) and Dave Kirn (finance representative). They helped to seal the truck deal. Thanks again George, Dave, and William.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
I was very pleased with Danny my salesperson. I traded in my 2021 trailblazer for a 2026 trailblazer. It was a smooth transition. I will recommend them to friends & family.
I was very pleased with Danny my salesperson. I traded in my 2021 trailblazer for a 2026 trailblazer. It was a smooth transition. I will recommend them to friends & family.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are absolutely thrilled to hear Danny made your Trailblazer upgrade a smooth transition. Your recommendation means the world to us!
Truly grateful to have found this Bob Bell Chevy Dealer/service center. Rob is doing everything possible to uphold the Chevy standard. Not only did Rob work with my busy schedule and extensive needs, he showed me a huge amount of kindness and generosity when i was going through a really tough car selling/buying experience. I would strongly recommend him and his team to anyone, with or without a Chevy.
Truly grateful to have found this Bob Bell Chevy Dealer/service center. Rob is doing everything possible to uphold the Chevy standard. Not only did Rob work with my busy schedule and extensive needs, he showed me a huge amount of kindness and generosity when i was going through a really tough car selling/buying experience. I would strongly recommend him and his team to anyone, with or without a Chevy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your review is appreciated. Rob's kindness and dedication to your needs truly reflect our team's values. We're glad he made a tough experience easier, Thank you for your kind feedback!
My Salesperson,Briana,and the used car Manager, Joe, did a great job with the sale of my Wrangler. They were very professional and knowledgeable. There wasn't any pressure on me to make my decision. Highly recommend. Ed Brewer.
My Salesperson,Briana,and the used car Manager, Joe, did a great job with the sale of my Wrangler. They were very professional and knowledgeable. There wasn't any pressure on me to make my decision. Highly recommend. Ed Brewer.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ed, Thank you for the kind words! We're so glad Briana and Joe made your Wrangler purchase a pressure-free, professional experience. We'll pass along your compliments to them both. Enjoy your new ride!
I have a major engine overhaul done on my Colorado. They did a fantastic job. It runs great. I have a little problem when I receive my truck back and the service director and the service manager gave me a loaner car. They worked on my truck. They did everything right I was very pleased with everything. They corrected everything in a very timely manner and a very professional manner I would definitely support Bob Bill keep up the good work, gentlemen and ladies.
I have a major engine overhaul done on my Colorado. They did a fantastic job. It runs great. I have a little problem when I receive my truck back and the service director and the service manager gave me a loaner car. They worked on my truck. They did everything right I was very pleased with everything. They corrected everything in a very timely manner and a very professional manner I would definitely support Bob Bill keep up the good work, gentlemen and ladies.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Tim, Thank you so much for the positive review! We appreciate your support and feedback, as well as the recommendation.
Awesome Place, Awesome Employees, They Make Deals Possible! I totally will keep coming here. I've purchased two cars from them and I'm loving it!
Awesome Place, Awesome Employees, They Make Deals Possible! I totally will keep coming here. I've purchased two cars from them and I'm loving it!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Laniya, Thank you so much for your positive words! We are so happy that our team has delivered great results. We look forward to seeing you again. - Bob Bell Chevrolet
I absolutely love this dealership!n The People, The Service, The Efforts. Someway somehow they make offers possible!
I absolutely love this dealership!n The People, The Service, The Efforts. Someway somehow they make offers possible!
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- 5.0
Hello Laniya, Thank you so much for your positive words! We are so happy that our team has delivered great results. We look forward to seeing you again. - Bob Bell Chevrolet
Sam have been in a while, but customer service was good I will come back again
Sam have been in a while, but customer service was good I will come back again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the positive review! We appreciate your support and feedback.