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Bob Bell Chevrolet

(461 reviews)
Visit Bob Bell Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 903-1548 (888) 903-1548
Used (888) 865-2040 (888) 865-2040
Service (866) 515-3079 (866) 515-3079

Inventory

See all 197 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2010.
Bob Bell Chevrolet serving Baltimore MD! We built our positive reputation over the years by consistently treating our customers with courtesy and respect and conducting business in the most ethical and honest fashion. We are #1 in total customer experience and we have the largest selection of new and certified used cars trucks and SUVs in Maryland. Come See Us!
Come See Us at Bob Bell Chevrolet Baltimore!

Service center

Phone number (866) 515-3079

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(461 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Bell Chevrolet from DealerRater.

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Fast, friendly and was able to take me without an

Fast, friendly and was able to take me without an appointment. I was done in 45 minutes

Fast, friendly and was able to take me without an

Fast, friendly and was able to take me without an appointment. I was done in 45 minutes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fast professional service every time I bring my car in

Fast professional service every time I bring my car in for routine maintenance. Listens and hears your car concerns. Would recommend this dealership to anyone.

Fast professional service every time I bring my car in

Fast professional service every time I bring my car in for routine maintenance. Listens and hears your car concerns. Would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bought three vehicles from Bob Bell on Kane Street and

Bought three vehicles from Bob Bell on Kane Street and had great experiences with them! They gave us great trade-ins and good deals! We loved our salesperson, Chris Johnson, whom was very professional and helped out with any questions we had. Everyone here are very friendly and helpful. Overall had a great experience in buying our 2025 Equinox!

Bought three vehicles from Bob Bell on Kane Street and

Bought three vehicles from Bob Bell on Kane Street and had great experiences with them! They gave us great trade-ins and good deals! We loved our salesperson, Chris Johnson, whom was very professional and helped out with any questions we had. Everyone here are very friendly and helpful. Overall had a great experience in buying our 2025 Equinox!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Than you for your review. We really appreciate it Enjoy your new vehicle. Heather

Dealer response

Than you for your review. We really appreciate it Enjoy your new vehicle. Heather

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Nate was very knowledgeable and professional.

Nate was very knowledgeable and professional. He walked us through each part step by step. We got a good deal on the vehicle. Definitely worth the drive.

Nate was very knowledgeable and professional.

Nate was very knowledgeable and professional. He walked us through each part step by step. We got a good deal on the vehicle. Definitely worth the drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Than you for your review. We really appreciate it Enjoy your new vehicle. Heather

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I was very happy with the assistance provided by Nate.

I was very happy with the assistance provided by Nate. I had been in previously to speak regarding this particular vehicle which was in transit at the time. Once it was on the lot, he had it cleaned up immediately and provided me with decent discount offers and a very fair trade value. He was very professional and courteous.

I was very happy with the assistance provided by Nate.

I was very happy with the assistance provided by Nate. I had been in previously to speak regarding this particular vehicle which was in transit at the time. Once it was on the lot, he had it cleaned up immediately and provided me with decent discount offers and a very fair trade value. He was very professional and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Than you for your review. We really appreciate it Enjoy your new vehicle. Heather

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They was very considerate , and patience of my needs,

They was very considerate , and patience of my needs, didn't try to trick or force me into signing anything this would be the third vehicle I purchased from Bob Bell

They was very considerate , and patience of my needs,

They was very considerate , and patience of my needs, didn't try to trick or force me into signing anything this would be the third vehicle I purchased from Bob Bell

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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AVOID THIS DEALERSHIP I am writing about my recent

AVOID THIS DEALERSHIP I am writing about my recent purchasing experience at Bob Bell in Baltimore, Md.  I have delt with a few dealerships in my life and a couple years ago purchased a car at Bob Bell in Bel Air, which is why we came to Bob Bell again.  At first, my experience was great, my sales guy Devon was very nice.  However, after my test drive the experience went downhill quickly.  I was unsure about purchasing the truck and wanted to go to another dealership and test drive another vehicle.  However, I was over pressured into staying at the dealership and kept being pressured to agree to buy that truck that day.  I was given my monthly payment quotes and told Harrison that those numbers did not work and that I thought he was shorting me on my trade in, then I gave him a monthly payment that did work.  They went as far as to have me drive the new truck to lunch with my wife, saying if they can get me to the number I quoted, that I would buy the truck. Even going as far as to draw up some handwritten thing on basically a napkin saying if he got me to the number, I would buy the truck after lunch.   During lunch, Harrison called and said they got me to the number I wanted and to come back and finish up the paperwork.  I told him specifically that I wanted to go through a specific bank, but he pushed Capital One, I told him if I finance another vehicle through my specific bank I get $1,000 from them so I wanted to use them. He said okay no problem. Then came the paperwork, during the process the sale price of the vehicle was different 3 times, and this was explained away as the way incentives are written in.  Well, we went through all the paperwork and finally got to the end in finance.  When we finally got to where I get my monthly payment, I find out I was lied to and the price was more than $15 over what we agreed to; and at 84 months with interest that just cost me another almost $1400.  So, he pushed and pushed for me to buy this truck then lied about the cost, even going as far as charging $800 for delivery.               Next comes the issues with finance, at first, I thought everything was great, we signed the paperwork with a certain bank. But then I kept getting calls, complete survey calls, we have great news about your purchase, and one vague voicemail to call back.  Then this Saturday I start getting emails about thanks for joining capital one auto loans, and I am thinking how can this be, we signed with the bank I wanted.  Well without permission my loan was changed from my bank to Capital One because the finance guy had "made a mistake".  However, he did not contact me to tell me there was a problem with my financing, he just called left a vague voicemail to me and my wife that blended in with the 15 other voice masks, then changed my financing, costing me the $1000 from my bank. When I talked to him about it, he tried to lie and say he cannot leave any details on voicemail unless the greeting of the voicemail says my name; which it says at the very beginning. Then when I called to figure it all out the guy hung up on me because I cursed, of course I am going to be angry when now this dealership has cost me over $2400 extra because of lies and mistakes. So, I am trying to figure out what kind of kick backs or incentives the dealership gets from Capital One?  Also, Harrison tried to make his mistakes right by offering a free detail or can of touch up paint.  After all the headaches and lies, that’s how things are made right?     Lastly, the truck.  The truck has less than 900 miles on it and I am already having trouble with things.  Yesterday, the entire infotainment system froze and would not work at all.  Also, the transmission seems to have some sort of issue as it shutters trying to maintain 20-30mph.               Like I stated earlier, we purchased a car through Bob Bell in Bel Air in 2023 and had none of these issues and no I am unsure about ever purchasing another vehicle from Bob Bell again.

AVOID THIS DEALERSHIP I am writing about my recent

AVOID THIS DEALERSHIP I am writing about my recent purchasing experience at Bob Bell in Baltimore, Md.  I have delt with a few dealerships in my life and a couple years ago purchased a car at Bob Bell in Bel Air, which is why we came to Bob Bell again.  At first, my experience was great, my sales guy Devon was very nice.  However, after my test drive the experience went downhill quickly.  I was unsure about purchasing the truck and wanted to go to another dealership and test drive another vehicle.  However, I was over pressured into staying at the dealership and kept being pressured to agree to buy that truck that day.  I was given my monthly payment quotes and told Harrison that those numbers did not work and that I thought he was shorting me on my trade in, then I gave him a monthly payment that did work.  They went as far as to have me drive the new truck to lunch with my wife, saying if they can get me to the number I quoted, that I would buy the truck. Even going as far as to draw up some handwritten thing on basically a napkin saying if he got me to the number, I would buy the truck after lunch.   During lunch, Harrison called and said they got me to the number I wanted and to come back and finish up the paperwork.  I told him specifically that I wanted to go through a specific bank, but he pushed Capital One, I told him if I finance another vehicle through my specific bank I get $1,000 from them so I wanted to use them. He said okay no problem. Then came the paperwork, during the process the sale price of the vehicle was different 3 times, and this was explained away as the way incentives are written in.  Well, we went through all the paperwork and finally got to the end in finance.  When we finally got to where I get my monthly payment, I find out I was lied to and the price was more than $15 over what we agreed to; and at 84 months with interest that just cost me another almost $1400.  So, he pushed and pushed for me to buy this truck then lied about the cost, even going as far as charging $800 for delivery.               Next comes the issues with finance, at first, I thought everything was great, we signed the paperwork with a certain bank. But then I kept getting calls, complete survey calls, we have great news about your purchase, and one vague voicemail to call back.  Then this Saturday I start getting emails about thanks for joining capital one auto loans, and I am thinking how can this be, we signed with the bank I wanted.  Well without permission my loan was changed from my bank to Capital One because the finance guy had "made a mistake".  However, he did not contact me to tell me there was a problem with my financing, he just called left a vague voicemail to me and my wife that blended in with the 15 other voice masks, then changed my financing, costing me the $1000 from my bank. When I talked to him about it, he tried to lie and say he cannot leave any details on voicemail unless the greeting of the voicemail says my name; which it says at the very beginning. Then when I called to figure it all out the guy hung up on me because I cursed, of course I am going to be angry when now this dealership has cost me over $2400 extra because of lies and mistakes. So, I am trying to figure out what kind of kick backs or incentives the dealership gets from Capital One?  Also, Harrison tried to make his mistakes right by offering a free detail or can of touch up paint.  After all the headaches and lies, that’s how things are made right?     Lastly, the truck.  The truck has less than 900 miles on it and I am already having trouble with things.  Yesterday, the entire infotainment system froze and would not work at all.  Also, the transmission seems to have some sort of issue as it shutters trying to maintain 20-30mph.               Like I stated earlier, we purchased a car through Bob Bell in Bel Air in 2023 and had none of these issues and no I am unsure about ever purchasing another vehicle from Bob Bell again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Great experience with dealership from the salesperson and

Great experience with dealership from the salesperson and everyone else. Very accommodating! I would recommend. Love my new Traverse!

Great experience with dealership from the salesperson and

Great experience with dealership from the salesperson and everyone else. Very accommodating! I would recommend. Love my new Traverse!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The sales manager and my salesman lied through their

The sales manager and my salesman lied through their teeth. Took complete advantage of my situation... BIG SALE.. NOTHING CAME OFF THE PRICE OF THE CAR. I will never recommend this dealership.

The sales manager and my salesman lied through their

The sales manager and my salesman lied through their teeth. Took complete advantage of my situation... BIG SALE.. NOTHING CAME OFF THE PRICE OF THE CAR. I will never recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Helped me get my new stylish SUV with no hassles or

Helped me get my new stylish SUV with no hassles or gimmicks! Great customer service, I’d definitely recommend

Helped me get my new stylish SUV with no hassles or

Helped me get my new stylish SUV with no hassles or gimmicks! Great customer service, I’d definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We really appreciate it! Enjoy your new SUV!

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