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Jim Butler Kia

(2,385 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (636) 484-8040 (636) 484-8040
Used (636) 238-4763 (636) 238-4763
Service (636) 238-3906 (636) 238-3906

Reviews

(2,385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Butler Kia from DealerRater.

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Zach was very courteous and helpful in explaining all the

Zach was very courteous and helpful in explaining all the features on the Sportage I ended up purchasing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Professional,courteous staff.

Professional,courteous staff. Work was performed on time and as expected. No problems with my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The only issue I encountered was finding a place to park

The only issue I encountered was finding a place to park near the service entrance. Everyone was very helpful, friendly and my car was complete in the time requested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My assumption on the warrenty was I was going to get a 10

My assumption on the warrenty was I was going to get a 10 year, 100,000 mile warranty. What I found out was I had to pay thousands for it. My good deal on my Sportage went too deal. It appears that I should have stayed longer at Hyundai to hear their deal which was much closer to my home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience buying the vehicle.

Great experience buying the vehicle. The service was top notch and made the process very painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Zach was very helpful and great to work with.

Zach was very helpful and great to work with. He was very helpful. I’d refer him to others .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They made the process easy.

They made the process easy. I knew what i wanted and they were quick to help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone I worked with was very knowledgeable and

Everyone I worked with was very knowledgeable and helpful. I was turning in a lease and all my questions were answered and addressed during my visit. Jean answered all my questions and anything that he didn't have an immediate answer was addressed the next day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Keith always takes great care of our vehicles when we

Keith always takes great care of our vehicles when we come to Jim Butler Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Doug Willis was very polite and informative, Friendly and

Doug Willis was very polite and informative, Friendly and good to work with. I would recommend Doug if any of my friends were looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.