Reviews
Everyone I interact with is genuinely focused on making
Everyone I interact with is genuinely focused on making my experience the best it can be.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keith and his team are the reason I continue to go back
Keith and his team are the reason I continue to go back time and time again. His service is second to none while the rest of the team are great as well. Honest work and even better people.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was very good.
Service was very good. Keith heard all the problems in vehicle and have them fixed and the part that was missing is ordered and have been asked to bring the vehicle to fix it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kevin was great to work with.
Kevin was great to work with. Very honest and upfront. Had the car done quicker than expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Great service. Staff was very friendly and educated. I will definitely be back for next service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kia dealership is clean, quick, professional and
Kia dealership is clean, quick, professional and considerate. Along with affordable pricing and there staff are great!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Johnathan was very courteous and professional!
Johnathan was very courteous and professional! It was a very good experience. Thanks Johnathan for your help.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy drop off and pick up.
Easy drop off and pick up. Parking lot is over crowded with inventory/service vehicles. Keith was welcoming, detail oriented and nice to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
have none to offer at this time, maybe in the near future
have none to offer at this time, maybe in the near future or later down the road
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Let me save you, the reader of this review, the trouble
Let me save you, the reader of this review, the trouble of having to research dealerships and salespeople. Go to Jim Butler Kia in Chesterfield and request or schedule an appointment with Cheryl Cooper. You will never work with a salesperson that outshines her in every way. Cheryl was kind, down to earth, welcoming, extremely knowledgeable (seriously, she knows everything about these cars), and did everything she could to assure our experience was second to none. Not to mention, she shared with us that she used to be a mechanic - how cool is that?!?! We purchased a Telluride that checked absolutely every one of our boxes and Cheryl guarded it with her life from anyone else even looking at it until we made our purchase official. She was an absolute joy to work with and anyone moving through the car buying experience with her is very lucky.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car