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Jim Butler Kia

(2,535 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 state dealer award
View 7 awards
2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (636) 484-8040 (636) 484-8040
Used (636) 238-4763 (636) 238-4763
Service (636) 238-3906 (636) 238-3906

Reviews

(2,535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Butler Kia from DealerRater.

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Super friendly and thorough.

Super friendly and thorough. I appreciate the promptness from the technicians and Keith! Will be coming back for service opportunities.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They performed the tasked requested in a timely and

They performed the tasked requested in a timely and efficient manner. However, they forgot to reset the notifications on the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worked with us to get a payment in our price range.

Worked with us to get a payment in our price range. We are now Kia Customers for life. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What an awesome experience with everyone.

What an awesome experience with everyone. Made us feel welcome, met our needs and really enjoyed doing business here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful person.

Wonderful person. He filled my tank back up and got my car key programed. Awesome work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dissatisfied with the whole situation our car should’ve

Dissatisfied with the whole situation our car should’ve never been sold to us due to mechanical issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My wife was treated very poorly by the service writer.

My wife was treated very poorly by the service writer. Scott Johnson the General Manager of Jim Butler KIA refuses to return my phone calls. The sales person I bought the car from Cheryl Cooper, knows I am unhappy with my new Kia Sportage but still continues to send me emails to try and take my car in on trade and buy another car from this dealership. Nightmare of a car buying experience for me at Jim Butler KIA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Christina kept me informed as to the progress on my car,

Christina kept me informed as to the progress on my car, everything went smoothly and they got me in and out in a short period of time, coffee was good also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tyler was wonderful and sold us our car.

Tyler was wonderful and sold us our car. We don’t know who Jonathan is. Everything was first class.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Keith is one of the main reasons we like bringing our

Keith is one of the main reasons we like bringing our cars to Jim Butler KIA for service. Having a person in Service to answer the phone is a nice solution vs having our calls go to voice mail and then tell us we should get on the web site to schedule an appt. That may be fine for routine maintenance but that wont work for more urgent, unplanned, maintenance The website and a message is very impersonal..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.