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Reviews

4.8
27 lifetime reviews.
  • Happy Customer

    I searched on the Internet to study the Honda CR-V and Mazda CX-5 when I was in the market for a new car. The Mazda won out for several reasons, a...


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    I searched on the Internet to study the Honda CR-V and Mazda CX-5 when I was in the market for a new car. The Mazda won out for several reasons, an important one being that I'd owned a Mazda 626 several years ago and really enjoyed it. I went to our local Mazda dealer to test drive the CX-5 and was fortunate enough to have Ray Jordan as my salesman. Ray was very knowledgeable, very friendly, and very patient! He explained things clearly and made the whole buying experience a pleasant experience. He was very helpful in explaining the dashboard and even helped enter an address in the navigation system so I could have a real demonstration. And he very kindly checked on me about a month after I'd bought the car to make sure everything was still going well, which it is/was. His card is in the front of my owner's manual folder in case I ever want to reach him directly. I know he means it when he says I may call him at any time with any question. Ask for Ray!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • First Mazda

    My lease was up on my VW and my husband and I decided to explore the Mazda CX-5 based on research and recommendations from friends. Admittedly, th...


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    My lease was up on my VW and my husband and I decided to explore the Mazda CX-5 based on research and recommendations from friends. Admittedly, the car buying process is not one that I generally look forward to, but Shane Puffenbarger at Flow really made our experience one that was easy, and most importantly, uncomplicated. He was attentive enough to let us know that he was interested in our business, yet respectful to leave enough distance for us to make our decision without pressure or stress. I really appreciated his genuine nature and straightforward approach, and we are really pleased with our decision to purchase our first Mazda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Jim Orrell

    I've been dealing with Flow Mazda of Charlottesville for roughly 10 years and my experience has always seemed I was a family member-I've rarely ex...


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    I've been dealing with Flow Mazda of Charlottesville for roughly 10 years and my experience has always seemed I was a family member-I've rarely experienced that in an automobile dealership-I usually approach a dealership as I would shark infested waters.My experience with the entire facility including sales,service,parts and even financing was always an easy non pressure competent experience.I would and frequently do recommend them to friends and acquaintences.Thank you Flow.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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