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(137 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Flow Mazda from DealerRater.

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My wife refinanced her cart at Flow Mazda and we had an amazing experience. The entire staff at Flow Mazda was amazing. Ray Jordan was so helpful and kind helping us buying our car. We are definitely huge fans of Flow Mazda and we will being going back!

My wife refinanced her cart at Flow Mazda and we had an amazing experience. The entire staff at Flow Mazda was amazing. Ray Jordan was so helpful and kind helping us buying our car. We are definitely huge fans of Flow Mazda and we will being going back!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Hector was my salesperson, and he was absolutely phenomenal. I truly could not have asked for a better experience from start to finish. He was knowledgeable, professional, and genuinely focused on making sure I found the right vehicle for my needs—not just making a sale. Hector took the time to answer all of my questions, walked me through every step of the process, and made everything feel easy and stress-free. His communication was excellent, and I always felt like I was in good hands. If you’re looking for someone who is honest, attentive, and goes above and beyond for their customers, I highly recommend asking for Hector. A five-star experience all around!

Hector was my salesperson, and he was absolutely phenomenal. I truly could not have asked for a better experience from start to finish. He was knowledgeable, professional, and genuinely focused on making sure I found the right vehicle for my needs—not just making a sale. Hector took the time to answer all of my questions, walked me through every step of the process, and made everything feel easy and stress-free. His communication was excellent, and I always felt like I was in good hands. If you’re looking for someone who is honest, attentive, and goes above and beyond for their customers, I highly recommend asking for Hector. A five-star experience all around!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ray met us as soon as we pulled in to the parking lot. He took us through the process and was very knowledgeable about the Mazda we were interested in. We previously had a Mazda CX-5 and Ray updated us on all the newer features this model year had vs our previous CX-5. Buying a car is usually an unpleasant experience. Flow Mazda made our experience more bearable.

Ray met us as soon as we pulled in to the parking lot. He took us through the process and was very knowledgeable about the Mazda we were interested in. We previously had a Mazda CX-5 and Ray updated us on all the newer features this model year had vs our previous CX-5. Buying a car is usually an unpleasant experience. Flow Mazda made our experience more bearable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My husband and I recently purchased a Mazda CX-30 from Flow Mazda of Charlottesville and had an excellent experience under the guidance and attention to detail by Ray Jordan. He was most personable and patient in explaining the features and instructions for our new car. We highly recommend Ray and Flow Mazda if you are considering a new car.

My husband and I recently purchased a Mazda CX-30 from Flow Mazda of Charlottesville and had an excellent experience under the guidance and attention to detail by Ray Jordan. He was most personable and patient in explaining the features and instructions for our new car. We highly recommend Ray and Flow Mazda if you are considering a new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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If you're looking for a no-pressure car buying experience with someone who actually knows their vehicles, Raymond Jordan is your guy. He was patient with all my mom's questions, knew the Mazda lineup inside and out, and made the whole process comfortable from start to finish. Most of the process happened remotely — email and text — which was really convenient since we live an hour away, and the final paperwork was handled in person. She drove away happy. Highly recommend!

If you're looking for a no-pressure car buying experience with someone who actually knows their vehicles, Raymond Jordan is your guy. He was patient with all my mom's questions, knew the Mazda lineup inside and out, and made the whole process comfortable from start to finish. Most of the process happened remotely — email and text — which was really convenient since we live an hour away, and the final paperwork was handled in person. She drove away happy. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I want to take a moment to thank Ray Jordan for all his help at Flow Mazda. I was in a situation and found myself needing to move forward with purchasing a new car. I met Ray and explained that I was interested in looking at a few different models. Ray asked me questions and before I knew it he had the perfect car for me. I love my CX-5 Premium Plus car! Ray spent time with me explaining all the safety and custom features of the car. Ray did an excellent job at customer service. Thanks Ray!

I want to take a moment to thank Ray Jordan for all his help at Flow Mazda. I was in a situation and found myself needing to move forward with purchasing a new car. I met Ray and explained that I was interested in looking at a few different models. Ray asked me questions and before I knew it he had the perfect car for me. I love my CX-5 Premium Plus car! Ray spent time with me explaining all the safety and custom features of the car. Ray did an excellent job at customer service. Thanks Ray!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I am well pleased with my Mazda CX-5 I recently purchased at Flow Mazda of Charlottesville. Kim listened to my needs and found the perfect car for me! She is open and transparent throughout the entire process.

I am well pleased with my Mazda CX-5 I recently purchased at Flow Mazda of Charlottesville. Kim listened to my needs and found the perfect car for me! She is open and transparent throughout the entire process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We just purchased our 7th Mazda (4th from Flow) and we could not have been treated better. Ray is our Mazda man, so stop by and chat with him about your next Mazda.

We just purchased our 7th Mazda (4th from Flow) and we could not have been treated better. Ray is our Mazda man, so stop by and chat with him about your next Mazda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Mazda and your seventh purchase, Kevin! We’ll be sure to share this with Ray. We look forward to seeing you again down the road! - Flow Mazda of Charlottesville

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Ray Jordan made my recent car purchase a breeze! He never tried to rush the process and ensured I was getting exactly what I wanted. Would absolutely recommend Ray!

Ray Jordan made my recent car purchase a breeze! He never tried to rush the process and ensured I was getting exactly what I wanted. Would absolutely recommend Ray!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congrats on the new car, Molly! We're so happy Ray helped you find just what you wanted. Thank you from all of us at Flow Mazda of Charlottesville!

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I just purchased a new Mazda CX-5 at Flow Mazda Charlottesville. It was a fantastic experience all around. Salesperson Hector was very helpful, knows cars and takes time to explain everything. This is my second CX-5 and Flow Mazda is a fine dealership to work with. Sales, finance and service work to make you, their customer, completely satisfied.

I just purchased a new Mazda CX-5 at Flow Mazda Charlottesville. It was a fantastic experience all around. Salesperson Hector was very helpful, knows cars and takes time to explain everything. This is my second CX-5 and Flow Mazda is a fine dealership to work with. Sales, finance and service work to make you, their customer, completely satisfied.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, thank you for your repeat business and for sharing your feedback about Hector and the rest of our team! We are thrilled to hear that he helped make your purchase go smoothly and we will be sure to pass along your kind words. See you next time at Flow Mazda of Charlottesville Service Center!

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