I had an outstanding experience with this dealer and staff!! Ray Jordan was my rep. He was not only friendly and easy to work with, but thorough, ma
king sure I understood every step of the process for both the sale and delivery. He went out of his way to make me aware of all my options and their inventory. I can, without hesitation, say that I would go back to this dealer again. Their product is great, but their customer service is even better. I like these guys in case you could not tell !
Doug Campbell, thank you for your kind review; we are happy to pass along your comments to the team here at Flow Mazda of Charlottesville! We hope to
be of service to you again in the future. Best wishes, Flow Mazda of Charlottesville
Ethan Shiflett was the most honest and friendly sales person I dealt with. Having been looking for a used car for my daughter that has taken me from L
ynchburg to Fredericksburg. Who knew I would find the best car and service in my back yard. Thanks Ethan for all your help.
Mike And Layne Brophy, we are so pleased you enjoyed your visit to Flow Mazda of Charlottesville! We hope to be of service to you again in the future.
Best wishes, Flow Mazda of Charlottesville
After doing hours of research for our next vehicle purchase , we began the process of visiting Charlottesville dealerships and narrowing down our op
tions. We were replacing a vehicle we loved ( Subaru Forester ) and wanted to really look hard at what me might drive next . From the moment we met Ethan Shiflett at Flow Mazda , we felt assured that ALL of our questions would be answered in a “ down to earth” and honest manner . During the first test drive ,( when he thankfully went with us ) , through subsequent phone conversations and during the final buying process , we knew we could not have done better in finding a local salesperson .It was fun , without stress and yet detail oriented to the highest level . After purchase he took the time to go over all the details of operation with us . He had come in on his day off to do this . And today , 3 days after purchase , he called to be sure everything was ok . We would highly recommend Flow Mazda , and in particular Ethan Schiflett . We have bought several vehicles in Charlottesville over the last 30 years , and this was the best buying experience.....and we love the CX-5
John And Jeannie Holden, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, F
low Mazda of Charlottesville
Perfect customer service! Would recommend to anybody in the surrounding area to go there first!
Hi Kimani, thank you for taking the time to leave a review for us at Flow Mazda of Charlottesville. We're happy we could meet your expectations! We ho
pe to be of service to you again in the future. Best wishes, Flow Mazda of Charlottesville
Ethan Shiflett, a sales associate at Flow Mazada of Charlottesville, helped our family with the purchase of a second car. He made the whole process pa
inless. He went out of his way to help us get exactly what we wanted! Thanks Ethan and Thanks FLOW!
Hi Sarah Siegrist, thank you for taking the time to leave a review for us at Flow Mazda of Charlottesville. We're happy we could meet your expectation
s! Please don't hesitate to reach out if there's anything additional we can do for you.
Loved to do business with these guys. Ray Jordan, the sales consultant were awesome and till date, he checks to see if everything's going peachy.
Hi Varun Karne, thank you so much for your positive comments about Flow Mazda of Charlottesville! Please don't hesitate to reach out if there's anythi
ng additional we can do for you.
We needed a new car quickly due to an accident. We used Consumer Reports to decide on a Mazda CX 5, and used multiple sites to research dealerships.
Flow Mazda was consistently rated close to 5, when all other dealerships within 200 miles were rated 4 or lower. We made an appointment with Ray Jordan as he was consistently praised for his customer service. Our expectations were exceeded, as Ray made the process the easiest and most fair we've ever encountered. His knowledge of the models and options is exceptional, as is his orientation to all the high tech features of the 2017 Mazda CX5. We also want to thank Howard Grooms, who spent a considerable amount of time locating the vehicle we wanted and getting it to us sooner than we could have hoped. Flow Mazda is the best dealership by far we've dealt with in over 50 years of car buying experiences.
Ethan Shiflett was an excellent salesperson. I am very happy with my vehicle purchase.
Ray kept the process simple, smooth and timely. He knows the product and is fair and honest.
I searched on the Internet to study the Honda CR-V and Mazda CX-5 when I was in the market for a new car. The Mazda won out for several reasons, an im
portant one being that I'd owned a Mazda 626 several years ago and really enjoyed it. I went to our local Mazda dealer to test drive the CX-5 and was fortunate enough to have Ray Jordan as my salesman. Ray was very knowledgeable, very friendly, and very patient! He explained things clearly and made the whole buying experience a pleasant experience. He was very helpful in explaining the dashboard and even helped enter an address in the navigation system so I could have a real demonstration. And he very kindly checked on me about a month after I'd bought the car to make sure everything was still going well, which it is/was. His card is in the front of my owner's manual folder in case I ever want to reach him directly. I know he means it when he says I may call him at any time with any question. Ask for Ray!