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(142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Flow Mazda from DealerRater.

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A very enjoyable experience at Flow Mazda.

A very enjoyable experience at Flow Mazda. Ray Jordan was very knowledgeable and really took his time showing us our new car. I would highly recommend Ray Jordan at Flow Mazda of Charlottesville, Va.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a good experience purchasing my new CX 50 from Flow

Had a good experience purchasing my new CX 50 from Flow Mazda. My salesman, Ray Jordan, found the model and color I wanted. I’m 76 years old and struggle with new technology, but Ray was extremely knowledgeable and patient with me. Overall a very positive experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a great experience at Flow Mazda.

I had a great experience at Flow Mazda. My salesperson, Hector, made the everything easy. We came in one day, emailed the next day, and went in and signed at our convenience. They were all really great to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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As a young woman with very little car knowledge (and

As a young woman with very little car knowledge (and little trust for car-related people), I cannot recommend Flow Mazda highly enough. My Prius went caput on me about 48 hours before a long road trip that absolutely required a car. The car search was going terribly until we found Hector at Flow Mazda. Not only did he listen to my requirements for my new vehicle, but he worked tirelessly on his day off to help me find the perfect car and go through the purchasing process. He truly went above and beyond. I was not in the market for a brand new car off the lot, and I was worried that going into the dealership I would feel less important that those who were making those larger purchases. Every single employee who walked past greeted me warmly, and shared my excitement about my new 2014 Subaru Outback somebody had previously traded in. I’ve never purchased a car and he made the entire process a dream. He was insanely patient and kind and not once did I feel like I was in over my head. He took time to explain every little thing to me. I walked out of the dealership with keys to my new car and got straight on the road- packing it up in the parking lot. Hector made sure to check in with me after my important weekend trip and make sure I am feeling confident in my new vehicle. Cannot recommend this place enough. I love my new (to me) car!!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, thank you so much for your kind words and recommendation! We are thrilled to hear that Hector provided exceptional service and helped you find the perfect car for your needs. Our team at Flow Mazda is dedicated to making every customer feel valued and we are so happy that you had a great experience with us. Enjoy your new Subaru Outback and safe travels!

As a young woman with very little car knowledge (and

As a young woman with very little car knowledge (and little trust for car-related people), I cannot recommend Flow Mazda highly enough. My Prius went caput on me about 48 hours before a long road trip that absolutely required a car. The car search was going terribly until we found Hector at Flow Mazda. Not only did he listen to my requirements for my new vehicle, but he worked tirelessly on his day off to help me find the perfect car and go through the purchasing process. He truly went above and beyond. I was not in the market for a brand new car off the lot, and I was worried that going into the dealership I would feel less important that those who were making those larger purchases. Every single employee who walked past greeted me warmly, and shared my excitement about my new 2014 Subaru Outback somebody had previously traded in. I’ve never purchased a car and he made the entire process a dream. He was insanely patient and kind and not once did I feel like I was in over my head. He took time to explain every little thing to me. I walked out of the dealership with keys to my new car and got straight on the road- packing it up in the parking lot. Hector made sure to check in with me after my important weekend trip and make sure I am feeling confident in my new vehicle. Cannot recommend this place enough. I love my new (to me) car!!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hector was my salesperson and he was great!

Hector was my salesperson and he was great! Mark was finance and he was great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Me and wife had a good experience in the purchase of our

Me and wife had a good experience in the purchase of our CX 50. Hector Jordan was very personable and easy to talk to. The whole experience was pleasant.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My wife refinanced her cart at Flow Mazda and we had an

My wife refinanced her cart at Flow Mazda and we had an amazing experience. The entire staff at Flow Mazda was amazing. Ray Jordan was so helpful and kind helping us buying our car. We are definitely huge fans of Flow Mazda and we will being going back!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Hector was my salesperson, and he was absolutely

Hector was my salesperson, and he was absolutely phenomenal. I truly could not have asked for a better experience from start to finish. He was knowledgeable, professional, and genuinely focused on making sure I found the right vehicle for my needs—not just making a sale. Hector took the time to answer all of my questions, walked me through every step of the process, and made everything feel easy and stress-free. His communication was excellent, and I always felt like I was in good hands. If you’re looking for someone who is honest, attentive, and goes above and beyond for their customers, I highly recommend asking for Hector. A five-star experience all around!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your kind words about Hector! We are thrilled to hear he provided you with exceptional service and made your car buying experience stress-free. It means a lot to us that he was able to answer your questions and guide you through the process. We appreciate your recommendation and are lucky to have Hector on our team. Thanks for choosing us!

Hector was my salesperson, and he was absolutely

Hector was my salesperson, and he was absolutely phenomenal. I truly could not have asked for a better experience from start to finish. He was knowledgeable, professional, and genuinely focused on making sure I found the right vehicle for my needs—not just making a sale. Hector took the time to answer all of my questions, walked me through every step of the process, and made everything feel easy and stress-free. His communication was excellent, and I always felt like I was in good hands. If you’re looking for someone who is honest, attentive, and goes above and beyond for their customers, I highly recommend asking for Hector. A five-star experience all around!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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