Romano Mazda

Well after my failed attempt to buy with the first salesman. I made another attempt to buy. Thanks to the second salesmen I spoke with (Brynner) I was... able to purchase my 2014 Dodge Durango. He did a great job. I also dealt with the finance manger (Ivan). He also did a great job. All though I loathe the car buying process, these guys and Romano Mazda deserve a great review from a satisfied customer.

I have leased with Romano Mazda since 2014. The first time I leased, I worked with Jon Rybak (and many other wonderful people). 3 years ago, I was in... a very tough spot personally, but Jon and Romano Mazda worked with me every step of the way. Everything was always outlined for me and I always felt comfortable contacting someone if I had a question. Fast forward 3 years later to this past May...I moved out of state to Rhode Island last year and realized that my lease would be up in about 1 year. I contacted Jon to see if it was possible to lease from Romano Mazda again--I wasn't sure if I could because I no longer lived in New York. Even though he and other associates had to jump through hoops to get approval for an Out of State Transfer and different items ready...they were able to do it! They kept me informed every single step of the way--which is something I appreciated very much. I always knew the status of my new lease. I was able to drop off my first lease and pick up my second lease with ease. With the help of Romano Mazda, the tedious paperwork and phone calls were already taken care of--I simply had to register my car in Rhode Island. Needless to say, my experiences with Romano Mazda have been excellent. I found that this dealership is full of genuine employees who truly care about their customers. They went above and beyond! They took time out of their day and communicated with me after work hours to answer questions and make me feel at ease during the whole process (it wasn't like I could drive up to Syracuse for an afternoon to discuss some of my questions or concerns!). I shopped around at other dealerships before Romano Mazda 3 years ago--and I don't want to go anywhere else. I don't know if I will move again in the future, but I know that if I'm within 10 hours, I'm going to work with Romano Mazda again and again and again!

I had 2 new keys made and they set of the cars panic feature every time I open and or start the car. Micheal in the service department said there's nothing... mazda can do for me

Romano Mazda gave me the best experience ever when buying my new car! The timing was fast and everything was clearly understood during the purchase. There... was 0 pressure during the process and the staff was very friendly. It was so great working with Romano Mazda because they were able to give me exactly what I wanted with what I could afford. Everyone should go there!! A big thank you to Nima Pirouzi and Mike Deb for your service!

I bought my CX5 from Zak. He was straight forward with me from the beginning, and it was a friendly transaction all the way through. I love the vehicle... and I would recommend anyone to go into Romano and sit down with him for their next car. Thanks!

they are the best, I had an amazing experience with every employee.

I wanted to write you a quick note to thanks Marivic for your honesty and dedication while selling me my new car this week. I've always been wary of car... salesman, often with a good reason, but you've helped to redefine the stereotype. Thank you so much for answering all of my questions honestly, and making that the time to process not as painful as it otherwise could have been. I am happy with car purchase, and the purchase price was fair. You can be sure that if I have friends who are looking to buy a car I will definitely recommend them to Romano Mazda. Special thank you to Marivic F. for being there for me in every step to help me choose the right car.

I was looking for a specific vehicle and found one similar to it. Maravic ended up helping me and not only did she go over the features in details and... made me fall inlove with it she also worked up a great deal! I love my new Mazda CX5.I really enjoyed my experience. Thanks Maravic and Romano Mazda!

One major problem but it was settled to my satisfaction. The Manager Steven Abdel-Aziz helped resolved. I would recommend Romano Mazda to anyone. Marivic... was very professional in dealing with me and also helped me with one problem I had. Don Locke

This is my 3rd vehicle from Romano Mazda. I keep coming back because they have earned my loyalty the old fashioned way - respect for the customer, great... products, and great prices. Marivic Flaherty was my salesperson and she understood that I am not someone with hours to spend in a dealership. My initial visit and delivery visit were both under an hour. I am totally thrilled with my 2016 CX-5. And I can't say enough about the General Manager Steve Abdel-Aziz. He is one of the nicest people you will ever meet. Just an outstanding overall experience. I would not hesitate to recommend this dealership - in fact my sister is also a very happy customer!