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Reviews

Average Ratings

4.5
Average based on 10 reviews.
  • Romano Mazda Is The Best

    they are the best, I had an amazing experience with every employee.

    Dealer Response

    Thank you so much for reviewing our dealership! We are so glad you had a great experience here at Romano Mazda. We truly hope you enjoy your new v...


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    they are the best, I had an amazing experience with every employee.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for reviewing our dealership! We are so glad you had a great experience here at Romano Mazda. We truly hope you enjoy your new vehicle!


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  • Third Car with Romano

    I wanted to write you a quick note to thanks Marivic for your honesty and dedication while selling me my new car this week. I've always been wary ...

    Dealer Response

    Ibrahim, thank you so much for taking the time to write this review. We are so glad you had a great experience working with Marivic at Romano Mazd...


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    I wanted to write you a quick note to thanks Marivic for your honesty and dedication while selling me my new car this week. I've always been wary of car salesman, often with a good reason, but you've helped to redefine the stereotype. Thank you so much for answering all of my questions honestly, and making that the time to process not as painful as it otherwise could have been. I am happy with car purchase, and the purchase price was fair. You can be sure that if I have friends who are looking to buy a car I will definitely recommend them to Romano Mazda. Special thank you to Marivic F. for being there for me in every step to help me choose the right car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ibrahim, thank you so much for taking the time to write this review. We are so glad you had a great experience working with Marivic at Romano Mazda. She is a great asset to our team! We truly hope you enjoy your new car!!


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  • Great Sales Experience

    I was looking for a specific vehicle and found one similar to it. Maravic ended up helping me and not only did she go over the features in details...

    Dealer Response

    Hello, thank you for taking the time to write a review and for choosing Romano Mazda! We are happy to hear that working with Marivic was a joy for...


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    I was looking for a specific vehicle and found one similar to it. Maravic ended up helping me and not only did she go over the features in details and made me fall inlove with it she also worked up a great deal! I love my new Mazda CX5.I really enjoyed my experience. Thanks Maravic and Romano Mazda!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, thank you for taking the time to write a review and for choosing Romano Mazda! We are happy to hear that working with Marivic was a joy for you and that you could find the perfect car at our dealership! Enjoy your new CX5!!


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  • i love my new mazda cx5

    One major problem but it was settled to my satisfaction. The Manager Steven Abdel-Aziz helped resolved. I would recommend Romano Mazda to anyone. ...

    Dealer Response

    Don, we are happy to hear that you had a satisfying experience at our dealership and that when a problem occurred we were able to handle it in a w...


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    One major problem but it was settled to my satisfaction. The Manager Steven Abdel-Aziz helped resolved. I would recommend Romano Mazda to anyone. Marivic was very professional in dealing with me and also helped me with one problem I had. Don Locke

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Don, we are happy to hear that you had a satisfying experience at our dealership and that when a problem occurred we were able to handle it in a way that met your expectations. We greatly appreciate you taking the time to write a review and we are so glad that you chose Romano Mazda! Thank you!


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  • Simply Outstanding

    This is my 3rd vehicle from Romano Mazda. I keep coming back because they have earned my loyalty the old fashioned way - respect for the customer,...

    Dealer Response

    Bob, thank you so much for taking the time to write a review. Customer satisfaction is our highest priority here at Romano Mazda and we are proud ...


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    This is my 3rd vehicle from Romano Mazda. I keep coming back because they have earned my loyalty the old fashioned way - respect for the customer, great products, and great prices. Marivic Flaherty was my salesperson and she understood that I am not someone with hours to spend in a dealership. My initial visit and delivery visit were both under an hour. I am totally thrilled with my 2016 CX-5. And I can't say enough about the General Manager Steve Abdel-Aziz. He is one of the nicest people you will ever meet. Just an outstanding overall experience. I would not hesitate to recommend this dealership - in fact my sister is also a very happy customer!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bob, thank you so much for taking the time to write a review. Customer satisfaction is our highest priority here at Romano Mazda and we are proud knowing that we have loyal customers like you to prove that! Enjoy your new Mazda and we look forward to working with you again in the future!


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  • Great Dealership

    Just bought our first Madza from Nima at Romano !! Our experience there was wonderful and very smooth!! Will definitely recommend them to family a...

    Dealer Response

    Kathy, we are so happy to hear you had a great experience at Romano Mazda. Thank you so much for taking the time to write a review.


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    Just bought our first Madza from Nima at Romano !! Our experience there was wonderful and very smooth!! Will definitely recommend them to family and friends!! Make sure you see Nima and Steve !!! They're both wonderful!! ¿¿

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kathy, we are so happy to hear you had a great experience at Romano Mazda. Thank you so much for taking the time to write a review.


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  • Very Satisfied with my Experience at Romano Mazda

    I am very happy with my purchase of my new Mazda CX 5 at Romano Mazda. I received very friendly service from the two Laurie ' s ..In the sales dep...


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    I am very happy with my purchase of my new Mazda CX 5 at Romano Mazda. I received very friendly service from the two Laurie ' s ..In the sales dept. Gave me a great deal , with no fuzzy math..Easy and no stress. .And delivered on time as promised. .Made me at home introduced me to the Service dept. Staff too.. A family owned and operated Dealership, that gives it a friendly feel all the way around...Thanks again ..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • GREAT SERVICE-THANK YOU MIKE SALACIDO

    No one likes the process one has to go through to get a good reliable used car at a fair price, however the Sales rep. at Romano Mazda, Mike Salac...


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    No one likes the process one has to go through to get a good reliable used car at a fair price, however the Sales rep. at Romano Mazda, Mike Salacido was very professional and helpful in his effort to make sure we were satisfied in the car we chose and did good by us also reassuring us if anything goes wrong to give him a call and he will do what he can to help. Mike explained everything to us regarding the car and its efficiency so that when we drove it off the lot we would be confident with little or no questions. We thank Mike for his service and are confident this car will be ours for years to come and we will be back if we need or want another.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Do not buy a Mazda from Romano.

    I bought a Mazda 3 from Romano Mazda. I told the Salesperson tht I put on 1000 miles a week being in Sales. I have had it now for seven months and...


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    I bought a Mazda 3 from Romano Mazda. I told the Salesperson tht I put on 1000 miles a week being in Sales. I have had it now for seven months and the back left tire is cropped at 30,000 miles. I only rotated my tires once at 15,000 miles. When I broght it back to Romano the said it was because I did not rotate them every 5000 miles. If this is why the tire failed then you would think when I bought the car ethier the service guy or sales would have metioned that when I bought the car. Also, when I brought the car back the service guy said you didn't read the manual. Who reads the entire manual. I will not go back to them for a new car or service.

    Does not recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • My first Mazda

    I started my research online and narrowed my choices down to 2. I actually started my search at drivers village in Cicero since they have a wide ...


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    I started my research online and narrowed my choices down to 2. I actually started my search at drivers village in Cicero since they have a wide variety of cars to choose from and both of my choices are there. I did look at both vehicles and decided to go with the mazda cx-5. I was in the showroom at drivers village for over 20 minutes and no sales people seemed interested in helping me as 3 walked right past. I went home to really think about my choices and to contact other dealers online. This is where I met Zak. He was very nice in the emails and asked me to come by for a test drive and a good look at the cars that they have. I chose a bad day to go in since I later found out it was zak's day off. It didn't really matter though because as soon as I had parked my car and approached the showroom door I was greeted by Lorrie who even after learning I had been talking with zak online was very happy to help me choose my vehicle. I later met Bill the sales manager and we made a deal. I postponed picking my vehicle up by one day because of a major snowstorm. The pepole at Romano Mazda treated me like I was part of their family which in some way I am now as a Mazda owner. I have only had the car a few hours and thoroughly enjoy it already.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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