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Fitzgerald Chrysler Jeep Dodge RAM Lexington Park

(517 reviews)
Visit Fitzgerald Chrysler Jeep Dodge RAM Lexington Park
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (301) 880-4837 (301) 880-4837
Used (301) 880-4467 (301) 880-4467
Service (301) 880-4867 (301) 880-4867

Reviews

(517 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fitzgerald Chrysler Jeep Dodge RAM Lexington Park from DealerRater.

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Very good service and highly recommended people and

Very good service and highly recommended people and managers where very knowledgeable and helpful and patient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Came in a situation with a leased vehicle and Issac was

Came in a situation with a leased vehicle and Issac was patient and let me throw all kinds of cars and financing at him and he ran all the numbers. Made this a lot easier of a process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Isaac is easily a five star salesman!

Isaac is easily a five star salesman! He was extremely helpful and communicative every step of the way. He simply guided the process and was never pushy. We would 100% recommend Isaac. Unfortunately, We cannot say the same thing for the management. We found their claims of Transparency and Trust to be inaccurate. Typical “shady dealer” tactics were used on at least two separate occasions. Nothing too major and it was all worked out to the benefit of both parties, but it’s the little things that count most. In my opinion this dealership will exploit the unwitting. My advice is to go prepared and know values, laws and regulations before hand. The use of external resources (pre-approved financing, trades in value, and OTD pricing from several different dealers) is recommended. I’ve bought several new vehicles in my life and this began as one of the best experiences but quickly took a turn for the worst. I initially thought the OTD price was good but as I reflect after my experience I’m left feeling I was deceived. Isaac- Salesman ⭐️⭐️⭐️⭐️⭐️ Bill- General Manager ⭐️⭐️⭐️⭐️ Dwayne- Manager⭐️⭐️⭐️ Keyvan- Manager⭐️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great listening skills.

Great listening skills. Ability to understand what you need and act upon those indicators. Truly a professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a good experience working with them when purchasing

I had a good experience working with them when purchasing my vehicle from them. All the employees were very responsive and knowledgeable to my questions. I'm enjoying my vehicle very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Robert was friendly and professional.

Robert was friendly and professional. He went out of his way to help me be sure the car I bought was the car I wanted, without ever pressuring me towards a sale. Thanks for making a potentially stressful experience as smooth as possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rob was very nice and helpful and explained everything

Rob was very nice and helpful and explained everything because we did not know much about cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The experience with our salesman Robert was effortless.

The experience with our salesman Robert was effortless. We new what we were looking for an he was able to deliver the exact Jeep that we wanted. Never felt pressured or rushed, answered all our questions and in the end we purchased our 1st Jeep. Would highly recommend Robert to friends and family looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We were looking for a specific used vehicle with specific

We were looking for a specific used vehicle with specific specifications. Fitzgerald happened to have just received a vehicle that met our needs. Their internet posting of the vehicle and Robert Shannon's prompt response to our inquiry and effort to accommodate a quick turn around was much appreciated. The purchase process was also pleasant and relaxed which made things very easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service.

Great service. Employees worked hard tkogive me the best deal without worrying about profit or commission. Employee personalities were great and personable. Will recommend to other buyers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.