Reviews
Rudy was awesome and made the whole process simple and
Rudy was awesome and made the whole process simple and smooth. Jon helped us with finance and got us a great deal and worked through it with us even after business hours.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After several other dealerships left us with
After several other dealerships left us with disappointment and their unwillingness to work with my mother and I, Mel Hambelton took great care to help us achieve a deal that was beyond fair. All our goals were met and in some ways exceeded.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just had a great experience buying my car, I highly
I just had a great experience buying my car, I highly recommend Mel Hamblelton Ford! Customer service here is professional from start to finish. Helping me navigate through the car buying process were General Sales Manager Stan Bogdan, Sales Associate Jaxon Eddy, in Finance, Jon Jackson and Oliver and Bryce from the delivery team. Everyone was friendly and knowledgeable in their respective roles. I had a stress free car buying experience! I would definitely recommend doing your car shopping at the Big Corner with Mel Hambelton Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brandon, Stan and John were amazing!
Brandon, Stan and John were amazing! They went out of their way to make me feel important, answer all my questions, were honest, and got me the best deal possible. I’ve never had this good of a car buying experience before. Thank you guys!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
These guys are top notch.
These guys are top notch. Everyone that I worked with went above and beyond to help me get into a vehicle. Thank you to everyone that was involved I really appreciate it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On 10/30/2024, I drove all the way from Kansas City to
On 10/30/2024, I drove all the way from Kansas City to Mel Hambelton Ford in Wichita, KS, to trade in my 2016 Ford Explorer and buy a brand new 2025 Ford Explorer Active. Unfortunately, what should have been an exciting purchase quickly turned into a huge hassle. Less than 24 hours after purchasing and driving my new vehicle home, with under 300 miles on it, I received a warning about a power steering issue that required immediate service. I reached out to Nick at Mel Hambelton, who advised me to take it to a Ford service center in Kansas City. The service center determined that the power steering wiring harness was faulty and needed to be replaced. To make matters worse, they didn’t have the part in stock and had no clear timeline for when it would arrive. Frustrated by the situation, I contacted Mel Hambelton to share my experience and ask if they could offer any compensation or extended warranty, given that my brand-new car was already in the shop. The response? “We don’t build the car; we just sell it.” This made it very clear that they don’t stand by the quality of the vehicles they sell. I was told there was nothing more they could do because the repair was covered under the standard warranty. When I contacted Ford corporate, I was told to take it up with the dealership. So, I was left in an endless loop between Ford and Mel Hambelton. Mel Hambelton did mention an extended warranty as a potential option—but only if I purchased it. Despite their promise to follow up with pricing, their Business Manager Jon has yet to get back to me. This entire experience has been nothing but disappointing. Buying a new car should be exciting, not a nightmare. Mel Hambelton Ford clearly doesn’t prioritize customer satisfaction or stand behind the vehicles they sell. I deeply regret choosing them and will never do business here again. Do better, Mel Hambelton. Stand by the products you sell and treat your customers right.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
That dealership is totally awesome I would recommend
That dealership is totally awesome I would recommend anyone to go see them they will take very good care of you and it doesn’t take all day either they will get you what you want in a vehicle they are very understanding and friendly they are the best place to buy a vehicle I recommend for you to go there instead of any other car dealership they don’t have the curiosity or the time for you your home dealerships are nothing but big joke so if you really get serious about buying a vehicle Mel Hamilton ford is your car dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people A + experience.
Great people A + experience. Went above and beyond to make deal .will definitely purchase my next vehicle from Mel Hambelton.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks to everyone at Mel Hambelton! Great experience and very friendly people .
Stan Bogdan and Jon Jackson made my car buying process so
Stan Bogdan and Jon Jackson made my car buying process so easy! They even found me something better than what I walked in looking for. I will absolutely be back to work with them again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
HANDS DOWN THE BEST. Jon Jackson is seriously the nicest...
HANDS DOWN THE BEST. Jon Jackson is seriously the nicest person to work with. He always goes above and always with a smile on his face! In less than a year we got two vehicles from him and have got EXCEPTIONAL customer service every time. Any questions or concerns and I call him he answers. Thank goodness for Stan Bogdan for introducing us to him! I also want to tell James Shock how much i have missed our conversations and how much at ease he makes us feel when signing our paperwork. Thank you MH Ford for ANOTHER great experience. Please give these guys an applause for always being there for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car