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Mel Hambelton Ford

(2,430 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 7 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mel Hambelton Ford from DealerRater.

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Awesome

Easy guy to work with, made the experience of buying a vehicle so much easier than expected and overall excellent service from the young lad.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Buy from Bob Kisner

Bob has been in the car business for years. That alone should tell you he is an awesome salesman. He is not there today and gone tomorrow. He backs up what he offers. He is willing to search for what you want in a vehicle. I have known Bob for probably 50 plus years. You can't go wrong buying from Bob.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Easy and comfortable

Went above to help me get a good loan and get me my dream car! Everyone was so nice! Made sure i was taken care of

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helpful, patient and compassionate

John my friendly sales rep was kind, helpful, patient and compassionate. He is trustworthy and made buying an suv fun! Stan the money man did a great job of keeping my monthly price point; miracle worker! We were treated like royalty by all at MH Ford! Thank you for helping to make dreams come true! God Bless you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best car buying experience

I was dragging my feet about getting a new car . My husband wanted to go look so we did . Stan was so great he explained everything up front , gave us advice and different options and did not sugar coat anything , he was not pushy, he was genuine and sinsear in getting is the best deal possible , I will always go to this dealership from now on !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Christie Gift

Christie Gift was great to work with in buying a new vehicle. First she took the time to listen to our wants and needs of a vehicle, which saved a lot of time as far as walking around the car lot. Within a short period of time we found ourselves driving home in a new vehicle. She has been great with follow up, checking in from time to time to see if we are still enjoying the vehicle and if the vehicle is performing as it should. When the time comes for another vehicle we will be dealing with Christie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Review for Travis

Our visit did not start well as the pickup we drove 80 miles to see was not on site as promised. But after talking to Travis and reviewing all the information we were able to come together and make a deal. The pickup was delivered the next day. Over the next few weeks we had a few minor glitches that Travis promptly took care of. When we are ready for another vehicle we give Travis a call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Johns the man!

John helped me get my dream car! I went in straight after work and told him which car I wanted. We sat down and he took care of me and my car. I drove off the lot that night in my new ride. He's AWESOME. We buy all our cars through him and he always checks in to make sure we're doing okay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dorian fox

Great guy knows what he is talking about..easy guy to work with and respectful and helpful. Well always use Dorian to get my next car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bob Rocks!

Bought a car from a Vietnam vet on Veterans Day! A great For Escape. I've known Bob for. a long time and he's always the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.