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Mel Hambelton Ford

(2,430 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 7 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mel Hambelton Ford from DealerRater.

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Highly recommended!

This is the second car we purchased from Mel Hambelton Ford. With both car purchases Milton Sanches was our salesperson. My wife and I really appreciated the professional low pressure style of our car buying process with Milton. Also, the after sales service has been excellent. I'm sure our next car purchase will be from Milton at Mel Hambelton Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

This is my first time buying a new car. Brandon made it a smooth and easy experience. He got me as close to the payment I wanted as he could. He went above and beyond when it comes to customer service and explaining things. Super friendly and cordial. I would highly recommend Brandon and Mel Hambelton Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

If like me you dread going to car dealerships, I would recommend going to Mel Hambelton Ford in Wichita. We went in with a specific price and vehicle we needed . They not only found the vehicle but met our price requirements. Everyone was professional and friendly. Great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fantastic experience

Dorian has gone out of his way to help me find the right car for me and get me the best deal possible he's amazing at what he does and I'll refer every friend that needs a car to him, great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Paul and Gloria Hastings

Jon Jackson showed us several different Expeditions on your lot and helped us find one that we really liked. Before we made the deal, this one was sold. Jon was able to find another Expedition in Hastings, Nebraska, that we liked even better! We really appreciated that! Jon took time to explain many things that the Expedition offered that were new to us. He didn't make us feel rushed to make a decision but wanted us to feel confident with our decision. The person that helped Jon finalize the deal treated us with respect as we made this major purchase. When we came to pick up our new vehicle, our tech delivery guy, Tyler, was very thorough and spent time patiently answering our questions. We have even called back to your dealership and talked to another one of your tech delivery guys, and he answered our question about the GPS very easily. These employees of Mel Hambelton Ford helped make our experience of purchasing our new vehicle a good experience. We left your dealership happy about our purchase and feeling that our new Expedition was the vehicle that best fits our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The best dealer around

This dealership an service department Comes with total dependability. They get 10 stars. Phil Nightengale, outstanding!!! Mel Hambelton Ford we'll definitely be back. Fewalker

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Focus ST

I had a pretty good idea of what I wanted when I showed up to the dealership. As soon as I got out of the car someone was waiting at the entrance to greet me and help me look. At first I was thinking great someone is already here to push me into buying. But that wasn't that case. Bryon was very helpful through the whole process. With it being my first new car he made sure that I felt comfortable with everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Wonderful!

I bought my vehicle from Brian Sladek, the whole experience was great! He was very informative and awesome to work with! I will absolutely recommend him, and this dealership to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My first time buying experienced

My overall experience with my sales man this fist time of me buying a car was excellent. He will explain everything in detail and will look for a vehicle that will be in between my budget limit. He took the time to listen to every need I had and work around me in a way. Greatlt appreciate it everything he did for me today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easy no hassle!

Brian was awesome, made the car buying process so simple and quick. We have always loved using Brian when purchasing new cars. He is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.