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Mel Hambelton Ford

(2,430 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 7 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mel Hambelton Ford from DealerRater.

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I knew what I wanted so I went in and got it!

Darren Ensley was easy to work with and found me the car I wanted. But I have to give high marks to Cody for his help empyting out all of the "junk" from my old car. Cody then setup my Bluetooth in the car and showed me where all the buttons were, what they were for and how to use them. He was a great help to this technology challenged woman.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding!

I couldn't have asked for a better experience when buying a 2016 car! "Milton" was the best salesman I have ever had!! He was knowledgeable, caring, and at the same time not pushy. Not only does Mel Hambilton make buying a car an easy process, they also continue months afterwords checking to make every sure everything is going well. I can't say enough about how much I appreciate Milton and Mel Hambilton Ford! Carol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience

My sales experience with Mel Hambelton Ford and Brian Sladek was five star. The salesperson answered my questions, was courteous and friendly but not aggressive. I WOULD recommend Mhford to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cold day

17 degrees, snow and blowing wind was not going to stop Robert Kinney from earning my trust and business. Very knowledgeable and true to his word. Robert braved the snow and cold to show me my future purchase. He and the entire mhford.Com are great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Buying a Truck

My son and I had been in to buy a Truck for my husband. Found one he was looking for and loved it. We where told that if anything wrong with the truck they would not sell and disclose why. He was a man of his word, the turbo was bad. Robert worked so hard for us, took time to help find another truck. Unfortunately we where limited on time and had to head back home to Georgia. We will be back and i highly recommend Robert as a salesman to help you find what you are looking for. It was a worthwhile trip found a place and people we will be doing business with in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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EXCELLENT service! A Class Act Dealership!

Personal attention, very professional help, complete easy walk-thru of features & how to work them, compared pricing with other dealers in 2 states & best deal here. Chris was also a great help but don't rem last name.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great place to buy a truck

My wife and I went to Mel Hambelton on the worst day of the year. It was 12 degrees with a wind chill well into the negative numbers. Robert Kinney was our sales associate. He did an absolute great job in helping us pick out the vehicle I wanted to going outside numerous times to get a vehicle for us to test drive. We got a great deal on a 2013 F150. We will definitely go back there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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very sastisfied

I would like to first thank Jim Schnittker, Travis Whistler and most of al Shannon Burton for the best truck buying expierience i have ever had. I also went into to service and they were very polite and very helpful and fixed my problems very quickly. All the people at Mel-Hambleton Ford, I would like to thank for making my new ford buying expierience a wonderful one. I would reccommend them to anyone in the future who are looking for great people, products and an awesome buying expierience. I would give them all an A+ a!nd would like to wish them all the best of health, a merry christmas and a happy new year. Your Patriot and Friend, Ronald Whisman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Love this place!

We have bought our last 3 Ford pickups from Mel Hambelton Ford, & we are never going anywhere else ever again. Morgan Alexandria went above & beyond to get us into our last pickup, she worked hard to make us happy, & get our payments where we felt comfortable. She was so great, she was literally running to her General Managers office! She was so enthusiastic, polite, courteous...all that jazz! You can always tell the reputation of a business by the people they hire, & Morgan definitely reflects Mel Hambelton Ford's high standards, for quality products, & quality care! She made it very fun, & not terribly boring, she acted genuinely excited to sell us our dream truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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OBI WAS WONDERFUL TO WORK WITH.

EVERYONE AT MELHAMBELTON FORD WAS AWESOME. OBI WAS OUR SALESMAN AND WAS WONDERFUL. I AM NOT SURE OF THE MAN THAT HELPED MAKE THE DEAL , BUT HE WAS ALSO WONDERFUL. ZAC DID OUR LOAN AND ALSO TREATED US GREAT. OBI WORKED VERY HARD SO WE WERE ABLE TO PURCHUSE A EXPEDITION. I HAVE ALREADY TOLD MANY PEOPLE THAT WHEN THEY ARE READY TO BUY A VEHICLE TO GO TO OBI AT MELHAMLETON FORD.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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