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Mel Hambelton Ford

(2,430 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 7 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mel Hambelton Ford from DealerRater.

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Hadi was incredible!

Hadi was incredible! He was very helpful and understanding and knew exactly what we needed even though we went in not knowing for sure what we were wanting he found the perfect vehicle for us with exactly everything we were wanting! I highly recommend Hadi!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The dealer, upon inspection of the car I was trying to

The dealer, upon inspection of the car I was trying to buy, determined that the car had been in an accident. At that point they manager decided that they could not, in good conscience, sell me that car and and found me another car that I liked and could buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy work with.

Easy work with. Everything ready go. Friendly would buy again from. Nice facility. All good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great people A + experience.

Great people A + experience. Went above and beyond to make deal .will definitely purchase my next vehicle from Mel Hambelton.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Thanks to everyone at Mel Hambelton! Great experience and very friendly people .

Traveled from out of state to shop at Mel Hambelton for

Traveled from out of state to shop at Mel Hambelton for service and value. The service manager listened to my needs in a truck and met them at a good price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the Sales Rep, Mgmt, Finance and Delivery.

From the Sales Rep, Mgmt, Finance and Delivery. Everyone was very friendly, easy to work with and no pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hadi was professional and respected my time.

Hadi was professional and respected my time. He understood what I wanted to accomplish and I never questioned that he had my best interests in mind. I was unhappy with the practices of other dealers in the area and this was much more pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

So easy to work with.

So easy to work with. They will help you get into a vehicle. The vehicle I purchased was very clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Roy was the absolute best.

Roy was the absolute best. He was hilarious, kind, and made the process very easy and enjoyable. Everyone was very genuine and helpful! The environment was great and everyone was very willing to offer help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great job screwing over John Ross by mid diagnosing his

Great job screwing over John Ross by mid diagnosing his transmission problem and denying warranty coverage. You really need to make this right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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