Reviews
Outstanding staff
Christie was so patient with us and provided excellent customer service. Her friendliness made our experience wonderful. Shawn made connections with us right away. He was very helpful in closing out our purchasing decision and went above and beyond to take care of our whole family. We certainly recommend purchasing from these people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Helpful and friendly
Christie and Shawn were very patient and honest. They allowed us to test drive multiple vehicles. When it came to buying we were unable to get to a price we could agree on for our first of two vehicles, but able to meet our needs on another. Appreciated the honesty of getting straight to the bottom line. Neither sales person was pushy. Made connections with all members of our family and were very personable. We came to Mel Hambelton on the recommendation of others to look for a car for our daughter. Shawn went way above and beyond to make our 13 year old son's. day. Great experience and would highly recommend doing business with Mel Hambelton Ford in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
Travis always does a great job. Listens well and finds what you are looking for. Very pleasant and curtious young man to work with!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very knowledgeable salesman and very friendly staff.
Brandon Givens was an exceptional salesman. Very efficient and thorough. Made our first experience at Mel Hambleton a positive one! We were impressed how fast and friendly the employees were. We will definitely return for future business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Extremely pleasant experience
I made one phone call spur of the moment and Stan had things set up the next day. That next day everything was catered to me. I bought the truck that I was looking for, got a very fair trade in value and the transaction was very smooth and painless! Thank you to the entire staff for an outstanding experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great salesman and dealership
Cory was so wonderful in helping me purchase a new car! He takes genuine pride in finding the perfect fit for his customers' needs, wants, and budget. I never doubted that he didn't have my best interests at heart and he is an advocate for his clients. He spent weeks researching and test driving cars for me that I might like before I even came in. I highly, highly recommend working with Cory. His dedication, honesty, and patience are top notch. I was also really impressed with the dealership as a whole. I can tell that they invest a lot into their cars and clients. I felt very comfortable and secure making my first big life purchase with them. Everyone I worked with was very knowledgeable, detail-oriented, and sincere. They made sure I was happy, knew how to work all the electronics, understood the warranty, and had contact information for any future questions before I drove away. Free lunch, cookie, hats, and tshirts were a nice bonus 😁
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greatest sales man of all time !!!!
The very best experience I have ever had buying anything especially a vehicle ! Ryan made this purchase easier than buying a gallon of gasoline! As long as ryan is selling vehicles me and my family will never buy from another person no matter what dealership he is at ! His knowledge of all the vehicles they had in stock and what I was looking for was next to none ! If you buy from someone else you are making a huge mistake. Thanks Ryan for everything great to meet you !!!!
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Phenomenal Service
Set up an appointment to meet with Brian Sladek about trading in my current car for something newer, more dependable, and not too much over the cost of what I was currently paying. Told him my needs and wants of what vehicle I was looking for and he hit the nail on the head with what he showed me when I got there. I didn't have to deal with the high pressure vultures that made me hate car salesmen. Instead, I was greeted with an attentive salesman who knew exactly what his customer needed and totally delivered! Next person that, hands down, delivered a miracle to me finance wise, was Shannon Burton. The part I had worried about the most, became the easiest loan approval process (on my end anyway) that I have ever experienced in my life. He did whatever magic trick and got me a fantastic rate and a yes from the finance company without running my credit a million times!! He's truly amazing and he ended up getting hugged before I left the dealership! These guys know the meaning of great customer service and giving the customer exactly what had been asked for from them. I'd highly recommend these guys to anyone who's looking into purchasing a vehicle anytime! I used to loath and despise car dealerships and salesmen and these two men have completely changed my view on that!!! Go see Brian and Shannon for your car needs!! I was only disappointed that I hadn't gone to see them way sooner that when I did! Thanks Mel Hambelton Ford! You made a dream come true for my boys and I!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
F150 a+
Tony made the process quick and easy. We where in and out a very short period of time. This was my second purchase in 1 year form them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New car purchase
My father bought a car and it was the first time I have been with him and everybody at the dealership was nice when I get my first vehicle I will go to Mel Hamilton Ford because everybody was very nice and our salesman was very cool
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car