Reviews
Robert Kinney was extremely helpful
Stopped in Mel Hamilton ford today to check out some pre owned vehicles and Robert Kinney was right there to help as soon as I pulled in. he was extremely helpful in finding me the vehicle I wanted for my price range. He also worked hard to get the deal I needed. He was also very helpful with any question or concern I had. If I had to choose anyone or anywhere to purchase another vehicle it would be Robert Kinney at Mel Hamilton ford in Wichita, ks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience, good service
Great service went for one car but walked away with 2. Good hospitality, they even gave us a snack and beverages while we were there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly/helpful
Everyone I dealt with when purchasing my new car was very friendly. The time spent with the paperwork was kept to a minimum which I appreciated. They also spent plenty of time checking me out on all of the features of the car and pairing up my phone the blue tooth. I do wish they had been a little more flexible when negotiating the price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
very fair
Bob Kisner is a very fair man. No pressure. I told Bob about my situation and what I could do and not do. Bob took the bull by the horns and that same day, my wife and I drove 300 miles back home in a new 2017 Ford escape. My wife and I have been trying to get a different vehicle [used] for 7 mos, we had tried 8 other Dealerships to no avail. 7 mos. of struggling and yet within two and a half hours Bob had us in a brand new vehicle at a payment and price that we could afford and it was new, not used. Casey Bramlett in Finance, explained everything to us and had us in and out in no time. Mel Hambelton should be your first stop when buying a vehicle. Thank you so much Bob and Casey. Gordon and Julie Strickert
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Satisfied
Very satisfied with our quick purchase this afternoon. Told Stan our needs and he came up with the perfect vehicle. The rest of The employees were very helpful as well. Over all a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very great and pleasant experience
We worked with Jeff Martin he was very friendly and he took care of us the whole time everything we asked for he was able to accomplish he was also very charismatic we enjoyed our experience so much we will be referring all of our friends and family also Brad Gillispe was great in finance he made it simple and easy for us!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great teamwork!
Thank you to Stan Bogdan, Casey Bramlett, and James Shock for representing Mel Hambelton Ford in a professional caring manner. We recently purchased our 7th and 8th vehicle from MHF. Being a repeat customer speaks volumes about the entire staff. I recommend MBF to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought a truck
Through a process, purchased a new truck. Went back several weeks later and purchased my old truck back too. Mel Hamelton worked with me through the process. Robert worked to make me feel comfortable about it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
Travis always does a great job. Listens well and finds what you are looking for. Very pleasant and curtious young man to work with!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding staff
Christie was so patient with us and provided excellent customer service. Her friendliness made our experience wonderful. Shawn made connections with us right away. He was very helpful in closing out our purchasing decision and went above and beyond to take care of our whole family. We certainly recommend purchasing from these people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car