Kia of Jackson

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3.8
(50 reviews)
Visit Kia of Jackson
Sales hours: 10:00am to 4:00pm
Service hours: 10:00am to 3:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–8:00pm
Tuesday 7:30am–6:00pm 9:00am–6:00pm
Wednesday 7:30am–6:00pm 9:00am–6:00pm
Thursday 7:30am–6:00pm 9:00am–8:00pm
Friday 7:30am–6:00pm 9:00am–6:00pm
Saturday 10:00am–3:00pm 10:00am–4:00pm
Sunday Closed Closed
New (866) 413-7725 (866) 413-7725
Used (888) 860-4082 (888) 860-4082
Service (517) 879-4896 (517) 879-4896

Inventory

See all 12 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2013.
Welcome to Kia of Jackson

Kia of Jackson in Jackson MI treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.
We want to see you in a Kia!

Service center

Phone number (517) 879-4896

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
10:00am–3:00pm
Sunday
Closed

Reviews

3.8
(50 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Kia of Jackson from DealerRater.

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5.0

Great Service

Great service! Fast and friendly. We have purchased multiple cars here. The customer service could not be better and the quality of the product is amazing!

1.0

This place is give car dealerships the worse name even...

This place is give car dealerships the worse name even down to the sales manager. Listen to there commercial on the used car side. You go there and run your credit and get approval. So I called for a week straight after the add was over. I called the sales manager 6 times with no call back. Very professional what a joke!!!!

2.3

Oil changes have double there. I'll go elsewhere.

Express service oil changes now require an appointment. This is not what express service means. I'll just go elsewhere. And an oil change shouldn't take an hour.

1.6

The TV add say $3k minimum for trade-in; so John Doe...

The TV add say $3k minimum for trade-in; so John Doe shows up with a $200 car and he gets $3,000. My wife goes in with a 2013 Kia, in very good condition, offered $7,500 at several other dealers, and Kia of Jackson gives her $6,000 for it. My thought is if John Doe gets $2,800 more than his car is worth, why does my wife get $1,500 LESS than the value of her car. Oh, and don’t even think about believing the 0% interest deal. My credit score is over 800 and we didn’t qualify for that.

5.0

Service for my Kia Cadenza

Excellent customer service. The service rep was very helpful and courteous at the Michigan Avenue location. Also the sales rep Jessica Hill, who sold us the Kia Cadenza, at the Jackson,MI, was such a wonderful person. She helped us through the sales process quickly and efficiently. This is my first Kia purchase and I would recommend anyone go there to purchase a vehicle.

2.0

irst, the service department is stellar and the sole...

irst, the service department is stellar and the sole reason I will miss doing business there. They are honest, fast, and friendly. Unfortunately, I am moving my business elsewhere due to an emailed quote not being honored on a 2019 Stinger GTS. The manager said something about their being a mistake because certain incentives cant be combined, yada, yada, yada. Okay fine, maybe the salesperson made a mistake but that mistake was the sole reason I came into the establishment. At least try to meet me in the middle as you messed up, not me (even an apology would have been nice). I was a long time customer there but this interaction has swayed me to become loyal elsewhere.

2.8

Did not honor price quote

irst, the service department is stellar and the sole reason I will miss doing business there. They are honest, fast, and friendly. Unfortunately, I am moving my business elsewhere due to an emailed quote not being honored on a 2019 Stinger GTS. The manager said something about their being a mistake because certain incentives cant be combined, yada, yada, yada. Okay fine, maybe the salesperson made a mistake but that mistake was the sole reason I came into the establishment. At least try to meet me in the middle as you messed up, not me (even an apology would have been nice). I was a long time customer there but this interaction has swayed me to become loyal elsewhere.

Dealer response

Hello Scott, Our goal is aways a great, transparent visit with every guest. It appears that we have fallen short. Please reach out to Geoff and he will work with you to resolve this issue.

5.0

Fantastic deal!

Went in to lease a new forte ex. And walked out with a great deal. Gotta say this is the best dealership I have ever been to. Jerry is the man! I have never had a sales person explain every feature of the car like he did. I would highly recommend this dealership and Jerry. Thanks you guys for a fantastic buying experience

Dealer response

Hello Greg, Thank you for such a great review! It was our pleasure to help you with your vehicle purchase.

5.0

Fantastic deal!

Went in to lease a new forte ex. And walked out with a great deal. Gotta say this is the best dealership I have ever been to. Jerry is the man! I have never had a sales person explain every feature of the car like he did. I would highly recommend this dealership and Jerry. Thanks you guys for a fantastic buying experience

Dealer response

Thank you for the amazing review Greg! Jerry does a great job and we are happy to have him on our team. We appreciate your business and enjoy your new Kia Forte.

5.0

AMAZING EXPERIENCE!

I worked with Jerry Marshall to buy my 2008 Saturn Outlook. They both worked very hard to help me get financed with a credit building loan that was within my financial means. Jerry made sure to make me feel at ease through the process and was very comforting. I am completely happy with my Outlook and appreciate how hard Jerry worked to help me! I highly recommend Jerry!!

Dealer response

Alise, thank you for taking the time out of your day to give us these kind words. We are happy that you are enjoying your Outlook and are thankful you chose us for your vehicle needs.

Read all 50 reviews