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Deacon Jones Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (131 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Honda Pilot

Adriana was excellent in all regards. I would easily recommend this company

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Susan, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

The Best Salesman ever Ricky T

Brought a 2022 Honda Accord…Ricky T is the best salesman we ever dealt with throughout the process he gave us his honest opinion about any questions we had…he never tried to pressure us into buying anything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jimmy, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Honda. Thank you, and have a fantastic day!

Awesome Experience!

I had an absolute wonderful sales encounter at Deacon Jones Honda on yesterday. My sales professional, Tracy Corprew provided the perfect balance of a professional and enjoyable experience. There was an obvious sincere team effort to ensure I received the best deal on my favorite vehicle. Special thanks to Tracy, Kevin Woodard, and Lee for an awesome auto purchasing experience. I am now a loyal Deacon Jones customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!

You helped me to get what I needed to make the purchase. Jimmy Varnell was an energetic but very helpful salesman. Everyone went out of their way to assist me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mary and thanks for your kind words! We appreciate Jimmy as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If you need anything else, please don't hesitate to let us know! Kevin Woodard, General Sales Manager, kevin_woodard@stevensongoldsboro.com

Service survey

My Honda neded an oil change, they did it, no problems. I made an appointment, arrived on time, they preformed the oil change, that's the way it Is. No worries.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The service advisor April Pennington was the most helpful and knowledgeable person I have ever delt with over a vehicle. Her pleasant attitude and knowledge of her job shows in the work she does. This is the kind of employee that needs rewarded!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service as usual.

Courtesy and quick service. I am a long time customer and appreciate attention to details and the friendly staff efforts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Robert and thank you! We can't tell you how much we appreciate your customer loyalty! We thank you so much and make sure that you have liked us on Facebook to get great specials! Kevin Woodard, General Sales Manager, kevin_woodard@stevensongoldsboro.com

Great customer service!

April in the service department is wonderful. Quick service, had my care serviced (oil change, tire rotation), and inspected. The shuttle service is great, Derrick the driver is always polite and friendly. When my car was finished, they sent the shuttle back to pick me up. I had a coupon that I used on my oil change/tire rotation. There was a nail in my tire that they found when rotating my tires, they patched it for me at no charge. I feel Stevenson Honda of Goldsboro goes above and beyond to keep their customers satisfied! I use and will continue to use them for all my servicing needs of my 2015 Honda Odyssey. By the way I also called at 7:50 that morning to schedule my car, carried it, they bought me back to work and had me picked back up to get it by 10:15. I call that quick service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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were to go if you want to ride

had a great salesman tracy Jordan was a pleasure to deal with made us feel like family. he didn't stop till he got us the price I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jerry, Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and serve you in the future! Kevin Woodard, General Sales Manager, kevin_woodard@stevensongoldsboro.com

A pleasant and efficient visit.

The Service Advisor,April, did a very good job of getting things done in a correct and smooth manner. It was a good visit experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

William, We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Stevenson Honda of Goldsboro for your vehicles? service needs. Kevin Woodard, General Sales Manager, kevin_woodard@stevensongoldsboro.com