Reviews
Write a reviewVery Friendly and easy to work with on getting a sweet
Very Friendly and easy to work with on getting a sweet little car for my Granddaughter!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership for used vehicles.
Great dealership for used vehicles. No nonsense. No hidden costs. No pressure. Very friendly. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They never contacted me no phone call no email nothing I
They never contacted me no phone call no email nothing I would not recommend this dealership to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
best car buying experience to date!
I’ve bought several vehicles in the past 8 years and this has been hands down my best experience yet! Dan, Danny, and his son Joe were excellent and worked with us through the entire thing! Even stayed a little past closing time waiting for our credit union to fax the buyers agreement! Absolutely sold on this place and will definitely be buying all of my future purchases from them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for your review Johnnie. It was a pleasure doing business with you and Lindsay. I hope your Colorado makes you a great truck for many years. Thanks again for your business! Danny & Dan
Excellent! Highly recommend.
We had been looking for 3 weeks for a van and run into difficult dealerships, time after time. This place was wonderful! They not only were low-pressure, but easy to work with and very reasonable. The van is a quality vehicle, and well-maintained. The entire process was quick, painless, open, and friendly. Family owned. Highly recommend. We could not be any happier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much Heidi. It was a pleasure to meet and do business with you and Rodolfo. I hope it makes you a great van for many years. Thank you for all the great work you guys do for our community. Danny, Dan, Lea Ann
Buyer Beware
Too many miles on my car to feel comfortable taking out of town. Looking for a dependable truck. Thought I could trust this small family dealership. Bought "Inspected and Serviced" vehicle and two days later, on its first trip out of town, the air conditioner started blowing warm air and then spit ice out the vent. Dealer offered to have his mechanic check it out but my confidence was shattered. (Wouldn't that be the same mechanic that previously "inspected" it?) I will NEVER buy from a place without a return policy again. BUYER BEWARE!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
family owned business
I bought a 2007 Mercury Grand Marquis. The dealership is owned and managed by a father and son team. They seem to have good quality used vehicles at fair prices. I would recommend this dealership to anyone looking for a good used car. I drove 25 miles to buy the Mercury.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you Troy. It was a pleasure meeting you and your grandson. Thank you for your business! Danny, Dan, Lea Ann
Great Service!
Found a truck on the lot online while out of town. They held it for me till I got back and had the truck ready for me to test drive when I arrived. Easy to work with and super nice people!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much Bob! It was a pleasure doing business with you! Danny, Dan, Lea Ann
Excellent place to purchase a vehicle!
I had given up on buying a car using a dealership for so many reasons. My wife found the type were were looking for at Collinsville Auto Sales. The family that runs this business is wonderful! The vehicle was in excellent condition! The took care of every detail quite impressively. The people were very easy to talk to, no pressure, just friendly and professional. I would certainly recommend them to anyone! It will be the first place we look if the need arises for another vehicle purchase in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, Thank you very much for the review and feedback! It was a pleasure doing business with you and Brenda. I hope the Jeep makes a great vehicle for you for many years! Danny
Like having a pleasant visit with family....
For months, I have been discussing with my kids the prospect of buying myself a new car, and in doing all my research and Google searching, found that newer cars are pretty intimidating for a 72 year old who hasn't bought a car in 9 years, much less even looked at one. My previous car is very reliable (but practical and a little boring now) and been content with it, but I felt like I needed a change. My son drove past CAS on the way to the veterinarian's office, and suggest I visit the car lot as a "warm up" lot, to get me used to the idea of going to car lots and physically checking out what's out there in the world. I certainly had no intention of buying a car from them immediately (if at all), just wanted to see what they had. Our first visit, LeAnne (sp?) showed us around and explained how CAS does business. She showed us some cars, and I saw a Toyota Corolla I kind of liked, but still a practical car. Then she showed us *THE CAR*.... a 2016 Buick LaCrosse...., a snazzy, gorgeous, white with luxury appointments, and FANTASTIC car. She answered what questions she could, and encouraged us (my son, an auto mechanic in training, was with me) to bring whatever trusted experts we wanted to check out the car. I then decided to come back the next day to give it a test drive, and it drove like a dream, so smooth and comfortable! Our family friend, who has years of experience in the auto parts and auto dealer service industry, checked out the car later that day after I test drove it, was told the price and said, unequivocally, "Buy this car. It's an excellent deal and you will find nothing better!" Before I bought the car, my son insisted that someone on staff give me a walk-thru and tutorial on the basic functions of all the tech bells and whistles of the car (remember, I am not tech savvy at all) before I drove it off the lot. Danny promised someone would, and Kim gave me an orientation on the basics. When I was satisfied I was more comfortable with the car, my son was satisfied they kept their word. At 72, this is the newest and most expensive car I have ever owned, and the easiest, smoothest, and most pleasant buying experience I have had in a long time (my husband and I have owned over our lifetimes, between us, at least 20 cars). It was no pressure, no muss, no fuss, and if you have your finances lined up (cash or intent of bank loan), they will hold the car for you with just a handshake. Dan, Danny, LeAnne, and Kim are the best, and I heartily recommend to anyone interested in buying a used car to check out Collinsville Auto Store. Thanks guys for the great price on my awesome new car! I AM SO HAPPY!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much! It was a pleasure doing business with you and your son. I hope you enjoy your new car for many years! Danny