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Reviews

2.5
3 lifetime reviews.
  • Very disappointed about a response I received

    I had a 2013 Chevy Silverado 4x4 Z71 with low mileage that I really wanted. I set up appt. Time. Late evening after car lots closing salesman cal...


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    I had a 2013 Chevy Silverado 4x4 Z71 with low mileage that I really wanted. I set up appt. Time. Late evening after car lots closing salesman called said that truck was sold. But they had another truck identical . same color and had all the same accessories but it was 2014 . He would talk to management about what happened and call me . well I never heard anything. I e-mailed the offices never got a response. I found out on Cars.Com you still had the 2013 Silverado and it just sold a few days ago. I just want to know why I was treated this way . isn't my money as good as other peoples. I hope you don't do other people this way. I pray you will improve your sales team.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Shopping for a Tacoma

    Very quick response time by the sales associate. The vehicle I was looking at sold but they were very quick to offer other options and were willin...


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    Very quick response time by the sales associate. The vehicle I was looking at sold but they were very quick to offer other options and were willing to bring vehicles in from another state.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • phone calls

    whatever number you call to get them they either hang up or don't answer

    Dealer Response

    Joe, I am very sorry to hear about your experience. Thank you for bringing this to our attention. Can you please email me the numbers you called s...


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    whatever number you call to get them they either hang up or don't answer

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Joe, I am very sorry to hear about your experience. Thank you for bringing this to our attention. Can you please email me the numbers you called so I can test them and assure this doesn't happen again? If you have any additional concerns, you are welcome to contact me personally at your earliest convenience. I promise that we will roll out the red carpet for you. I look forward to hearing from you soon. Thank you, Mike Kelsey President McCluskey Chevrolet kelseym@mccluskey.com Office: 513-679-9421 Cell: 513-739-2277


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About Our Dealership

Dealer on Cars.com since October 2010


"Ohio's #1 Volume Chevy Dealer"