Skip to main content

Davis-Moore Chevrolet

(656 reviews)
Visit Davis-Moore Chevrolet
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (888) 534-8769 (888) 534-8769
Used (888) 612-6145 (888) 612-6145
Service (877) 305-7985 (877) 305-7985

Reviews

(656 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Davis-Moore Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

Quality buying experience!

My husband and I were very impressed with the customer service provided by Steve Miller. He was genuine and friendly. He also was very knowledgable and helpful and we never felt pressured by him. We would highly recommend him to anyone that we know that is in the market for a new car. We love our new 2016 Tahoe! Mat Rudd was also very friendly and helpful. We never felt pressured by him either. Great experience overall! Steve Miller Band is our man! Phil and Cheryl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
5 people out of 5 found this review helpful.
Dealer response

Thanks for the review. We are glad to hear that Steve and Mat were able to take care of you in getting the new Tahoe!

2011 Chevy Malibu recall

This service department needs a lesson on scheduling. My appointment was for 8:00 A. M. There was 2 cars in the service lane when I arrived. This recall stated that it would take approx. 1 1/2 hrs. to complete. I was told that it would be ready about 11:00 A.M. Since I have been having some health problems, I decided to take advantage of the shuttle service. The driver was very nice. About 10:30 A. M. , Nick Fouts called and told me that he was "backed up", so it would 1:00 P.M. before it would be ready. He gave me the option to pick up my car and reschedule this recall dealing with the safety of my seat belts. I have been waiting since last July for the parts to become available, so I told him to go ahead and take care of it. About 1:20 P.M. , Nick called to tell me that it was ready, but the shuttle driver would not be back for abt 15 minutes. Again this driver was very nice. This was the 2nd recall on this vehicle. The last visit was just as messed up! Strike 2 !!! In the future, Chevy will NOT be my first choice and Davis-Moore WILL BE my last choice. The service department is more important than the sales department.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
4 people out of 4 found this review helpful.
Dealer response

Terry, sorry to hear that we were unable to meet your needs in a satisfactory manner. We here at Davis-Moore Chevrolet are continually striving to improve as a business and shoot for 100% customer satisfaction. Unfortunately we have been unable to provide you with 100% satisfaction this time. I know that Conner, our service manager, was able to get ahold of you and go over this instance with you. We are sorry for the delay in getting this recall done. We do apologize for our mess-ups with you and ask that you give us a chance to earn your trust and business back. In the future if you have any service needs please feel free to call Conner and work with him directly at 316-749-4033. If you have any sales needs please feel free to call the Lead Sales Manager Shawn Lewis and work with him directly at 316-749-4047. Thanks again for taking the time to visit with Conner and letting us know how we can improve. Davis-Moore Internet Dept

VERY impressed and VERY satisfied

After a long day dealing with another dealership and them not working with us at all, we decided to give Davis-Moore a shot! BEST decision we had made all day! From the moment we walked into the door until the moment we drove away with our brand new truck, we did not have one complaint! Mr. Steve Miller is hands-down the BEST salesman there is! Davis-Moore did not have what we were looking for on the lot, and he spent all his time looking for and finding exactly what we wanted! He not only found it but made us a great deal and made it work for our budget! Steve even came in on his day off to make sure everything went smoothly in our transaction and did a great job in showing us EVERYTHING on our new truck before we drove off!! We were so impressed by not only his friendly manner and great attitude but with everyone we dealt with at Davis-Moore! A great experience all around and will be recommending Steve Miller and Davis-Moore to everyone! We will definitely be back to see Steve when we are ready for another vehicle!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
6 people out of 6 found this review helpful.
Dealer response

Chevy Girl, thanks for deciding to give Davis-Moore a shot. We truly appreciate you giving us a chance to earn your business. We do try to make sure that every customer is 100% satisfied and it sounds like we have done that for you! Please let us know how we can help you in the future. Thanks again for your business!

80 Minutes to air a tire!!!

I had a low tire, warning flashed that it was at 29 pounds. It uses nitrogen, so I took it in to Davis-Moore where I bought the pickup brand new. I waited 80 minutes to get a tire aired up. I complained twice, but was told just a few more minutes. Finally the service manager got off his butt and went to see what was the hold up-the service person let it 'slip his mind' I was on the road 5 minutes later.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear that we were unable to meet your needs in a satisfactory manner. We here at Davis-Moore Chevrolet are continually striving to improve as a business and shoot for 100% customer satisfaction. Unfortunately we have been unable to provide you with 100% satisfaction this time. We would still like to have a chance to make it right with you. I have spoken with Conner about this issue already and he said that he and Nick spoke about it when it happened, but they are unable to remember your name to give you a call now. If you would please reach out to Conner Ward, our Service Manager, at 316-749-4033. If you would rather we contact you please message us the best number and preferred time that we contact you.

They have serviced my Chrysler 300 very well

They put new windshield wipers on today, changed the air filter,serviced it, nice guy took me home, and back. Was happy with their crew. Don Campbell drove me both ways very polite and thanks to him also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thanks for the review, glad we were able to serve you.

Dishonest Service

I came in for a speed sensor code to see which one may be faulty. The service team informed me of several items that needed attention including the speed sensors. I understand that it's common to check fluids etc and recommend that they be changed. I gladly take the advice and change them myself to save on dealer labor costs. The speed sensors happens to be the issue in this case. I told them I thought it was a sensor bad up front so that they would have a little insight that I'm not an average customer. Next up comes the $700+ quote for replacing 2 speed sensors. one was worn all the way through and the other according to the tech was almost just as bad, would be worn in no time. The recommendation was to replace both. First off, I know the dealer is going to put a new part on the side that was worn through. My problem is that they wanted to charge me to replace the other side when there was not single bit of wear on the wire. The wire has a boot on it that is retained by a plastic clip to keep it from wearing on the inside of the rim. The boot had fallen out of the clip. So instead of charging me for a $197 part and another $150 in labor. They could have spent 5 minutes and put the wire in the clip like I did.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there and thanks for the review. We are continually striving to serve each and every customer with a 100% satisfactory service. Unfortunately in your eyes we were not able to do that this time and for that we apologize. You and our Service Manger have spoken about this latest service visit of yours. It sounds like you are a very mechanically inclined person and use us to diagnose and then do the work yourself which is an awesome way to help save yourself some money. Thanks again for your business over time and sorry that we were unable to provide you with satisfactory service this time. I know that Conner has offered to help you out next time so please remember to get with him next time you are in so he can make good for you!

Excellent experience

I have a high performance car and they took great measures to make sure everything is perfect. A lowered car presents extra difficulty, and they took great care at doing my alignment. I have seen other high end vehicles serviced there, and they always take great care as with all customer vehicles. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review. We try to treat every customer's vehicle as we would our own vehicle.

Another Great Experience

We were in the market for a used truck, looked at a few other dealerships but in the end came back to Davis Moore. In the past 12 years, this is our 4th vehicle purchased from Davis Moore, and couldn't be happier. Steve Miller made our experience fun and easy. We weren't sure if we could find what we were wanting in our budget, but Steve helped us find a great truck. He was extremely helpful and went to work for us! In just a few days of working with him, we felt like we had known him for years. The finance team also were very easy to work with, made our buying experience less stressful and comfortable. Highly recommend seeing Steve at Davis Moore, he will definitely be our go-to guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
6 people out of 6 found this review helpful.
Dealer response

On behalf of Davis-Moore Chevrolet, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Steve is a valued member of our team and it is a delight to know that he has helped to proudly represent our dealership throughout your purchases. Thank you for the recommendation and we look forward to seeing you again in the future. Regards, Shawn Lewis Sales Manager 316-749-4047

Knowledgeable service diagnostics.

I bought my car at Lubbers, but they weren't able to figure out why it had lots of play in the drive line. Davis Moore diagnosed it on their first time as a loose axle nut. They did it for free too! I'm taking all my business here from now on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We appreciate the time it took for you to share your experience with us. It is wonderful to know that we were able to earn your repeat business. We are eager to see you on your next visit. Regards, Shawn Lewis Sales Manager 316-749-4047

Customer service was excellent!

The best part about my time at Davis Moore Chevrolet is the people involved with the process. Mr. Steve Miller is top notch and will help you achieve the goal of a vehicle you want. The only pressure I felt is to make sure it was correct for me, he does not want anyone in a vehicle that they do not like. Thank You Mr. Miller and The Davis Moore Family. Great Experience, Frank Thelen IV

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
6 people out of 6 found this review helpful.
Dealer response

Thank you so much for sharing your feedback with us. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Steve. Please let us know if we can ever help you in the future. Regards, Shawn Lewis Sales Manager 316-749-4047