Davis-Moore Chevrolet

I was happy and pleased, initially, that I arrived without an appointment and was able to get an oil change for my vehicle. However, of the 3 or 4 scheduling service staff in the service department, I was mostly ignored until someone happened to look up, after several minutes. I was passed off to 2 separate service members who came across as annoyed at my presence, or the timing of my presence- maybe they are overworked and stressed out? Initial inspection of my vehicle, from the garage crew, noted a loose hanging wire cluster, under the car, but no one took the time to address that or provide me recommendations. After 45 minutes in the main showroom, I was informed that the oil change was completed. The low hanging wire cluster, under the body of my vehicle, remained without change, the service techs did not remove the paper floor mat they placed in my car, and the engine oil life percent, initially at 33%, remained without update. I appreciated the complimentary oil change, but service was a totally negative experience.

It was a very positive and enjoyable experience. Met at the door and taken care of throughout the entire process from test drive to purchase.

Excellent purchase experience. The team worked hard to get my purchase completed as I was from out of state. I would definitely buy here again. I love my 2025 3500 Silverado.

Disappointed, we had a deal, but I was not happy with the term or the interest rate. This was a Friday afternoon. They said they would look again Saturday when banks open back up and call me back. I have yet to receive a call back after calling them back Saturday afternoon to see what they had found out. The salesman told me we have something. I will call you back and now here It is three days later and have not heard a single thing out of them very unprofessional.

Coupon for oil change. In and out real quick. Send more coupons I'll be back I don't want to sell or trade this car in

The price for the maintenance that I paid for was way too much compared to prices that I've seen in my research for doing the same maintenance elsewhere. It really troubles me that almost every time I bring one of my vehicles in for service at Davis Moore Chevrolet the mechanic always seems to find something wrong that is always a very expensive fix. I find it hard to believe that everything that's been found wrong has been a legitimate issue since I take very good care of my vehicles and I never drive them hard so they'll last a long time. In December of 2023 or January of 2024 I brought my 2018 Chevrolet Silverado 1500 in for an oil change and tire rotation. Nothing of concern came up (that time). However, in April of 2024 when it was a day that was in the mid 90's temps, I turned on my A/C for the first time that season and my air conditioning was not working. I took it in to Davis Moore Chevrolet and they informed me that I needed a whole new A/C system! Why?!? My truck was 4 and half years old with maybe 60,000 miles on it, if that!!! It should not have had troubles so early into its life!!! I swear that I think the technician tampered with my A/C back in December or January at that last oil change service so that my A/C would not be working when I would go to turn it on months later and not even think anything of it!!! From now on, I will always be checking my A/C and other systems before I drop off any of my vehicles for maintenance at Davis Moore and before I drive away from Davis Moore!

Everything went smooth. The auto went for routine oil and filter change, tire rotation if needed. Out in 45 min. No fuss. Pleasant experience.

I went to test drive a car and was not allowed to take on highway and lied to right in my face when showed a car. When he started the engine, it sounded like a tractor. When I asked what's that noise, he pretended to not hear the noise. The car wasn't ready so he had me come to the garage to look at it, he insisted I start the paperwork anyway without a test drive. Big Al sucks

I recently bought a 2021 Trailblazer from Davis Moore, and I wish I could say it was a smooth journey from start to finish, but unfortunately, that hasn’t been the case. When I first stumbled across this vehicle online, it felt like fate—especially since the Trailblazer had all the features I wanted and then some, all at a fair price. My excitement was palpable as I drove it off the lot, and for the first 60 days, I was in love with my decision. I quickly discovered that this car was not just about good looks; it had the performance and technology I was looking for and made my daily commutes a delight. However, my happiness took a nosedive after those 60 days when my temporary tag expired. I eagerly reached out to Davis Moore for an update on my title, which I had naively expected to receive in a timely manner. They apologized (which I appreciated), but it was disheartening to learn they had overlooked sending it in. They asked me to come in to get a dealer tag—a hassle I didn’t anticipate this early in my ownership experience. After about a week with the dealer tag, they called and asked me to come back in and I assumed my title was ready. Upon my arrival, I was met with unexpected news: they informed me that they couldn’t secure the title because of an issue they had encountered with the auction site where they purchased the car. To make matters worse, I was told I couldn’t leave with the vehicle since they didn’t officially own it yet (and therefore, neither did I). This caught me completely off guard, especially since I wasn’t warned about any potential issues that could prevent me from driving my new car home. What frustrates me the most is the lack of communication prior to my visit. Had they provided me with a heads-up, I would have happily cleaned out my belongings in advance, rather than showing up under the impression I was ready to take ownership. Clear communication is essential in any business, and unfortunately, this oversight has significantly marred my experience. I was told to go out to the lot and try to find something to replace it as close to the same price as I could. The only Trailblazers available were two used Trailblazers that didn’t quite meet my expectations. I was pressed for time and needing to get back to work, which made the whole experience a bit frantic. In hindsight, I wish I had thought to ask for a loaner car. It would have helped me take my time to search thoroughly and find the perfect car for my needs. But, in a moment of impulsivity, I ended up choosing a 2024 Trailblazer, the only new car that was somewhat along the lines of what I was being forced to give up. Obviously, the price was much higher. I don’t feel I got a good deal on the 2024 and frankly it’s just not as good as the 21 I had really enjoyed. the Gm told me that Capitol one had already approved switching my loan to a new car so I left the lot thinking everything was good but when they saw the new price they decided not to give me a loan for it, so the Gm started running my credit with other companies again without telling me. A few days later he had me come in to sign the loan papers and that’s when I found out I had to get a loan from a company I had not heard of until then. I wouldn’t trust these guys to take care of you. Horrible experience, horrible communication and horrible dealership.

Logan A. (salesman) was great to work with and went above to have a few things fixed we were concerned about. Very happy with the Chrysler Pacifica.