Reviews
Great servicd
Great customer service! Appreciated Tiffany and Kimberly making sure they kept me updated on my vehicles progress. Quick and painless repair!!! Thank you!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carrie, we appreciate you taking the time to write this review about our dealership. We want to assure that all of our customers are informed and that they are provided with quick, painless and great customer service. We are more than happy to accommodate all of our customers who bring their vehicle in for service. If there is anything else we can do for you please feel free to pay us another visit. Take care! Renee Encerti Director E-Commerce / Internet Sales 316-618-2192
Great customer service
Nick, in service was most helpful in keeping me advised on when they would receive the necessary bolts to put the engine back together due to an engine oil leak. He did a commendable job in customer service. I do thank him for his time in solving the problem.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you so much for this review! We are glad to hear that Nick was able to take care of you and accommodated your needs. We always have our customer's best interest in terms of what they need and do not need for their car. We appreciate your business and hope to see you again at your next service visit! Renee Encerti Director E-Commerce / Internet Sales 316-618-2192
Great Buying Experience
Davis -Moore did a great job. They did not have to honor a quote given me for my trade in due to an accident but they did. I was shocked but very happy.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this five-star review of our dealership, Marlene. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Renee Encerti Director E-Commerce / Internet Sales 316-618-2192
Very Happy
MAtt was very professional and took the time to explain all of the features. We are very happy with the truck, and the service we received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share with us. It’s delightful to read that you were happy with your purchase and the service you received from Matt. We make it a goal of ours to show you all the options and features your new truck has to offer so that you are completely comfortable with your new purchase. Thank you for taking the time to notice those efforts and leave us this 5-star review. We look forward to seeing you again. Renee Encerti Director E-Commerce / Internet Sales 316-618-2192
Great facility
We purchased a car today from Davis-Moore. Mat Rudd was our sales consultant and was extremely helpful. He wasn't pushy, answered all of our questions, and even drove us to an area with less traffic since we aren't from Wichita and don't know our way around. He gave us private time to discuss things. The showroom is beautiful and very clean. Was definitely worth the drive from Hays.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Charlie and Sheri, congratulations on your purchase and thank you for choosing us for your car buying needs! At Davis Moore Chevrolet, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that Mat was able to show you non pushy and personalized service. If there is anything else we can do for you please don't hesitate to give us a call! We look forward to serving you again in the future! Renee Encerti Director E-Commerce / Internet Sales 316-618-2192
No regrets. I will be back.
I was not initially going to buy from Davis Moore. Not because I had anything against them, I just simply had looked other places. I had found the car for my wife that we were leaning toward. I received a call earlier in the day because Davis Moore was notified through a car buying service we were going through. I simply told the girl I talked to that I was looking at a specific car and trim level and that if they couldn't match the price, no disrespect, but I would not be interested. I was later informed after she went to see what they had, that they had at least two options for us. When we got out there they were very friendly. Big Al worked with us throughout the entire process. Big Al came in with a price that was quite a bit higher than I had talked with the girl on the phone about. We talked for a min, literally like one min, and I let him know that I had already discussed where the price needed to be and that I appreciated his time but I would not be interested. He asked that I give him just a couple mins to go talk to his boss and explain the situation. Again this literally only took a few mins and he came back with his boss Shawn. They gave us exactly what we asked for. Everything out the door. I would simply sum it up by saying that anyone that has ever been car buying knows it's a little crazy to think you can just walk in and say I want such and such vehicle for "X" price. But at the end of the whole experience that is exactly what Big Al got for us, exactly what we asked for. They gave me a mutual respect that we would not waste each other's time, and I completely understood if they could not sell us the car at the price we needed. They were able to make it work and so that is exactly what they did.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Louie, we appreciate you for sharing your experience and leaving us this terrific review. At Davis Moore Chevrolet we strive to provide all of our guests with 100% customer satisfaction and it's a pleasure to hear that Big Al and Shawn did just that. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Renee Encerti Director E-Commerce / Internet Sales 316-618-2192
Great experience
Working with Al was a very nice experience. Told him what we were looking for and he found it. Also Nick Fouts in service was great. Answered all our questions and was very helpful. Thanks guys..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike, we appreciate the time it took for you to write us this terrific review. We’re glad to learn that Al and Nick found what you looking for and was able to answer all your questions. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Renee Encerti Director E-Commerce / Internet Sales 316-618-2192
Great service
Don was great. He was very patient with my phone calls for updates. He notified me as soon as it was finished and ready to pick up. When I arrived he took the time to explain what they did and further service that would be needed in the near future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eric, thank you for taking the time to share with us. Don is a valuable member of our team and we're thrilled to hear that he was able to accommodate your needs. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. We are more than happy to accommodate all of our customers who bring their vehicle in for service. Please come see us for any future needs! Thanks again. Renee Encerti Director E-Commerce / Internet Sales 316-618-2192
Service
Employees were professioanl, promt and attentive. They gave the impression they really cared. Excellant work, maybe alittle expensive but within local rates.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dan, I would like to thank you for taking the time to write this review. I?m glad that your experience was wonderful. Please continue to visit us whenever you have questions, and we?ll continue to provide great service! Also, check out our Facebook page for exclusive deals. Renee Encerti Director E-Commerce / Internet Sales 316-618-2192
Great service for a problem while away from home
We had not made an appointment, as the engine fault occurred while out of town. The service deptartment was able to work us in and get the car fixed that same day! Excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much, Ralph for this great review. It is wonderful to know that we were able to provide you with an excellent service. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook for exclusive content and deals. Renee Encerti Director E-Commerce / Internet Sales 316-618-2192