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Courtesy Ford

(41 reviews)
Visit Courtesy Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–6:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (563) 594-5579 (563) 594-5579
Used (563) 275-3864 (563) 275-3864
Service (563) 293-2001 (563) 293-2001

Reviews

(41 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Ford from DealerRater.

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Amazing Dealership!

John Lowery is an amazing salesman. He made the entire buying a truck experience easy and quick. I have bought numerous vehicles in my life, but never have I had the pleasure of buying a vehicle form such a professional and friendly dealership. Brent Seibel is a true professional. He and John were excellent through the entire process. I am recommending that all of my friends go to Courtesy Ford for their next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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good deal

Very pleased with the deal I got. Nice selection of trucks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Piece of mind was worth the trip!

Knew it was time to upgrade to something newer and lower mileage so with few trips and dragging salesman John out in the elements to look at many trucks, he and Mitch found me the perfect match for me. I dont have to worry about anything going wrong with the truck in the future, and if it does, its covered. If anyone asks me where to find a good used or new truck with no hassle, Courtesy Ford is all I have to tell them. Thanks guys, you have a great team there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Service

Quick, fair and pleasant to work with. Definitely worth the drive from Cedar Rapids.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for your kind words! We hope the Jetta treats you well. :) If there is any way me may be able to assist you in the future please do not hesitate to ask. Welcome to the Courtesy Family!

Previous local Ford dealer Customer

Cortesy Ford extended me top-notch service and attention, I used to get from another local Bettendorf Iowa Ford dealership, with whom I traded for close to 30 years.I will now be trading with Courtesty Ford for future purchases. The moment I visited the business I was not pressured or chased through the parking lot by a salesman. Once I decided to enter the business I was greeted Immediately by Bruce Kenady. I explained to him my needs and wants, and where I wanted to be on price. After a brief meeting with the sales manager Brent Siebel; who was very attentative and cordial, They meet my needs and worked my deal and now I am the proud owner of a new Ford f150 4X4. Even the sales paperwork process was smooth and quick. All I can say is this Dealership gets a AAA+++ rating from me. I will definitely be telling everyone I know where my new truck came from. SPECIAL THANKS to Bruce, Brent and Mitch--- Courtesy Ford. LOVE THE TRUCK!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marc, Thank you so much for writing such a good review for us! We are always so appreciative to hear we did well. If you need anything at all in the future do not hesitate to ask. Welcome to the Courtesy family!

Happy Mom

I just have to say that we were at another dealership and wasn't treated with great customer service. So we went back to Courtesy and got great customer service and a new car. We will alway go to Courtesy and not any other dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for allowing us to earn your business! We definitely want everyone to feel at home with us. If you need anything at all in the future please do not hesitate to ask us! Welcome to the Courtesy family!!

Courtesy Ford is the best place to get a truck!

My salesmen, Josh Phillips did a WONDERFUL job! He and the Courtesy Ford team treated me with respect and Courtesy instead of like a paycheck like every other dealership and Salesmen. Josh showed me the Trucks I wanted to look at and didnt try to push me off onto another vehicle. He answered all my questions and if he didnt know the answer he quickly found it out for me! Brent Siebel (Business Manager) was a pleasant man to deal with he actually invited me into his office to discuss the fine points of the purchase instead of sending josh back and forth like he it beneath him to speak to customers which tells me he cares about how he treats his employees and customers! I told Mr. Siebel what it would take to sell me that truck today and to my suprise... he actually did it! No problems at all! I have received a few letters in the mail following up on my purchase making sure I am very Happy still and I am pleased to say I AM HAPPY!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your kind words. Word of mouth is everything so we definitely appreciate all we can get! If you ever need anything at all in the future please do not hesitate to ask! Welcome to the Courtesy family!

A pleasure to do business with these guys!

Mike Haut and the team at Courtesy Ford were exceptionally courteous and fair. A real pleasure to do business with Courtesy Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! If there is ever anything at all we can help you with in the future do not hesitate to ask. Welcome to the Courtesy family!

THANK YOU COURTESY FORD!

When shopping for a new Ford Edge we stopped into Courtesy Ford. We ended up working with Mike or as the staff calls him "Big Mike". Mike listened to our needs and wants, he was polite and answered all the questions we asked. They did not have an Edge in stock with the color we wanted, so Mike went to talk to the manager and came back with the great news they found one equipped the way we wanted in our color choice. When it came time to negotiate price, it was so easy! Mike told us he would get us the best price and he did! Courtesy's price saved us some money and we didn't have to play the "numbers game" like some dealers do. When its time for another vehicle we will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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THANK YOU COURTESY FORD!

When shopping for a new Ford Edge we stopped in to Courtesy Ford and worked with Mike or as the staff calls him "Big Mike". He was very polite and listened to our needs. We wanted a specific color that they did not have on their lot. Mike spoke with his manager and came back with the great news that they found one equipped just the way we wanted it. When it came down to the negotiation it was surprisingly simple and they did not play the "games" like some dealers do. Courtesy Saved us a lot of money!! When we need a new vehicle we will see Mike at Courtesy first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for you kind words. Were very happy to hear that you had such a good experience! If you need anything at all in the future do not hesitate to ask. Welcome to the Courtesy family! :)